I ordered a part online. Customer service was polite and direct. Shipping only took about 3 days. I…read morecompared the part I ordered to other sellers and I couldn't beat Bay Auto's price anywhere. So if I ever need another part for my car, this was be the first place I look.

Rick at (stillwater) auto bay (651) 328 8069 Ext 139 was extremely unprofessional, and…read moredisrespectful to say the least, on a minute call today, where he hung up on me, after shouting get your refund by ebay! The problem here is that, they sent me a defective part, accepted and acknowledged receiving my returned and guaranteed a full refund. It has only been 3 months I'm trying to get my refund back. I'm talking about US $1,889.94. They are withholding the engine, and my money. What is this called? I have reported the seller to ebay today, contacted the BBB, and I will not let them get away with being shady and disrespectful. Be careful!!!

You have for a fact impressed me with great service and accuracy. The time I was there this was my…read morego to store. Thank you guys for making everything so easy. I appreciate all your help and the fun we had with the staff while visiting the store. Very friendly and willing to help. It sure made things easier knowing you guys were there.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

You wouldn't believe the stuff this place has in stock! You look at the building from the outside…read moreand think they can't sell that much, but every time I call them up they have what I need. And you can't beat their service. These guys are amazing at getting you what you need when you need it. They will run products out to your automotive shop same day and usually it is within an hour or 2. The guys that work here are super knowledgeable as well and always work hard to get anything I need if they should happen to not stock it. I really appreciate this place and all the hard work they do! These are some of the unsung heroes of the automotive world making sure people's cars have the parts fast and quick so they can be fixed and delivered quickly.

I have had a truck cap sprayed with bed liner, and my new truck undercoated. Both time everything…read morewent smooth. Staff is friendly and great to work with. I definitely recommend this business.

Had my truck bed sprayed with linex premium. The guys did a fantastic job. Highly recommendedread more

They helped me get rid of a battery core after I ordered one online. Very helpful guy at the shop,…read moreSteve. Great attitude, knowledgeable. Clean store, orderly. I would and will go there again. Online ordering was easy and efficient as well.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

First overcharged twice for 0ne wiper blade returned and was reimbursed got home and found air…read moreintake fastners gone returned and claimed he did not remove they were there day before I looked at it to see if I might want to do myself but found they did not charge to install mechanic looked at air filter said it did not need replacement employees rude and denied he touched I had to go to orileys for fastners wmt did reimburs for part I will have wait to check oil on level area but appears to be overfill I will never return to west mason st wmt auto again and warn everyone stay away

pops, the mechanic broke my engine cover for starters and then changing the oil cracked the oil…read morefilter housing in 2 places and then put a red rag down to soak up the oil. How nice of you. I didn't find out until 2 weeks later because I parked in a different spot in my garage. Long story short it cost me over $13,000 to replace the engine and had to have the transmission cleaned, and a lot of other parts replaced because everything was soaked in oil. the corporate is trying to blame it on my vehicle being 10 years old and the housing must have just cracked due to the age of the vehicle. Nice try but it wasn't leaking the day before the oil change and the day after it started leaking. I guess the rag was already saturated. Wish i would have found out then instead of 2 weeks later. I could have possibly saved tons of money. But guess what? small claims here I come because your not getting away with this!!!! :(