They Took My Smile Away!!! A Terrible Experience - I Cannot Recommend This Office!!!…read more I have been receiving treatment at this office since February. When I informed them that my insurance coverage would expire in May, they suddenly became extremely proactive. I was sometimes scheduled two or even three times a week so they could complete my treatment before my insurance expired. The treatment plan was very clear from the beginning. I was told that my four front teeth needed root canal retreatment before receiving new crowns. Because retreatment was not performed at this office, I was referred to an endodontist. I trusted my dentist's treatment plan and followed every recommendation. During the root canal retreatments, my existing crowns were severely damaged. They cracked, broke apart, and became unusable. The decayed teeth underneath became visible, and one of my front crowns was partially broken off completely. As a result, my front teeth were left looking terrible. I could no longer smile with confidence, bite into food, or eat properly. The emotional impact has been devastating. I even lost weight because I struggled to eat, and my confidence and mental well-being have suffered tremendously. When I returned to this office, I repeatedly asked when my new crowns would be placed. No one could give me a clear answer. Eventually, the dentist told me that they no longer recommended placing crowns on my front teeth because there might not be enough remaining tooth structure, and that I should simply stay the way I am. This was shocking because this possibility was never discussed before I agreed to treatment. If there was a risk that my crowns could be damaged during the recommended treatment and that there might not be enough remaining tooth structure afterward--possibly even requiring extractions--I should have been informed before being referred for the procedure. That would have allowed me to make an informed decision. Instead, I trusted the treatment plan created by this office, followed every instruction, and now I have been left with severely damaged front teeth and no solution. A dentist has a responsibility to explain the potential risks of a proposed treatment before asking a patient to proceed. My biggest disappointment is that I was never informed of these risks. Had I been told that this treatment could leave me with damaged front teeth, insufficient tooth structure, or even the possibility of extractions, I would have had the opportunity to decide whether I was willing to accept those risks before moving forward. To make matters worse, one of the dentists at this office accidentally damaged the edge of one of my crowns during treatment. When I pointed it out, I was told, "Don't worry, sweetheart, these crowns will be replaced anyway." I trusted that reassurance and continued with the treatment. Now, after everything I went through, I am being told that my crowns will not be replaced and that I should simply live with this appearance. The first insurance pre-authorization was denied because of missing documentation. After it was resubmitted, my insurance approved the treatment. Previously, this office always contacted me immediately after receiving insurance approval to schedule my appointments. This time, however, it has been over two weeks since the approval, and no one has contacted me. I have been left waiting without any explanation, right in the middle of my treatment. I trusted this office with both my dental health and my smile. Instead, I have been left with unfinished treatment, severely damaged front teeth, emotional distress, and a complete lack of communication. I cannot recommend this office to anyone, and I am seriously considering pursuing all legal remedies available regarding my experience

I have had two great experiences here! I felt that the dentist and the dental hygienist both did a…read morewonderful job with my teeth cleanings. My visits were quick and straightforward. I like that the inside is decorated with cute paintings. Would recommend!

Dear Doctor Singer, I am writing to respectfully request an…read moreexception to your usual policy regarding parental presence during dental procedures. My 4-year-old daughter will be undergoing cavity prep work, and I strongly feel that my being in the room will help comfort and reassure her throughout the process. As her parent, I believe my presence is crucial to her emotional well-being during what can be a stressful, first-time experience. While I was explaining my concerns to the hygenist in the room - Emily, I believe - she said that I was welcome to have the procedure done elsewhere. It was disappointing to be dismissed in such a manner and then to hear the "this is our office policy" as a standard response. I want to find a solution that puts my daughter's needs first. I also want to outline that, as a parent, I am not comfortable having my daughter in a room with strangers while she is semi-conscious. I work in a field where we tell parents NOT to allow their children to be in a room with adults they do not know. Thank you for your understanding and consideration. *Dr. Singer called within a few hours to explain why they dont allow a parent in the room at all. It's BS. Please accept this email as formal notification of Stella's termination of her relationship with ABC Children's Dentistry. For context, I shared my experience on social media, and the platform's power did not disappoint. I received overwhelming support from friends, colleagues, and even strangers who all agreed that your "office policy" on procedures is absurd. Parents and people without children alike continued to share my story. I also received the names of six dentists who not only permit but also encourage a parent to be present with their child at any age. Since I was advised that I could "have the procedure done somewhere else," that's what I am doing.

There is no one who cares more for children or their dental health more than Dr. Singer. He makes…read moregoing to the dentist, fun, a true destination. And he has a heart of gold.

We have been bringing our children here for the past 3 years, and have had appointments with both…read moreDr Champion and Dr Dela Rosa. Both dentists have an incredible way with children. I appreciate how they both have a calming disposition and make my kids feel relaxed.

Dr. Champion has been the dentist for my younger brother with Autism for over a decade, from 9-19…read moreyears old. He gets antsy in the chair but she has always been patient and caring with him, actually cleaning his teeth when most dentists would want to rush the job before he snaps. She has been one of the greatest medics members on his team and she's the best!

I have used this location for years. I do want to point out that the experience greatly depends on…read morethe provider. We have seen Drs. Alex and Scott for years and they are an absolute JOY to work with. I took my daughter for a cleaning today and saw Dr Jenny. This was my first experience with her and the experience was terrible. She was borderline rude and clearly is the type of person that is argumentative as she has to have the last word. I have never had a dentist come in on a power trip before and would advise to ALWAYS ask for Drs Alex or Scott. I know she was filling in today, but wow I would rather wait longer for a kind and respectful provider then ever see her again.

My child was seen the same day I called in her minor emergency to the Jenkintown office. She was…read moretaken straight to the back. The problem was identified and resolved. Great service. Her mouth feels so much better.

i am so glad that i found this place !!! hte office and staff are amazing!!, dr Mike is soo good…read morewith kids and ( parents) lol, love him!!! my son loves going to the dentist now !!! i highly recoment this place , the only thing i wanna say is that i wish i new about them sooner!!!!!! Anna L

My children have been going here for more than 10 years. The Drs are like family, they are so…read moresupportive and welcoming. Thank you so much for all you do, your amazing doctors and very special. The dental hygienist on the boulevard are also awesome. They are extremely good with children. We are very happy with their team. Triple the happiness

I always have such an excellent experience when I come here. I never wait more than a few minutes;…read moremy dental hygienist is amazing - Aaron - he has light hands, is attentive, gives great tips without being overwhelming and is just a delight in general. He can tell if you prefer to converse or not and will leave you be as needed. The main dentist has light hands and is also efficient, no nonsense! The lady who took my teeth imprints for my night guard - awesome. And of course the insurance ladies - they are on top of it, professional, efficient, clear and just make the whole process smooth. I can't say enough good things about this place. And I've been here for like 7 years I think!!!!

Let me just say this is NOT the same positive office experience I had when it was New Albany…read moreDental. Quite the opposite! This office is certainly NOT putting their patients first nor concerned about their oral health, safety and well-being. Unprofessional, incompetent and dysfunctional. Not to be trusted for your oral healthcare. Trust me on that! Discrimination, abuse and neglect of patients in a medical facility is against the law. The state/insurance companies need to investigate their unethical practices.

My daughter had the best first experience at the dentist! The waiting area is clean and kid…read morefriendly with toys. The Dentist was excellent! Dr Mattie was thorough and efficient. She got fun prizes at the end to positively reinforce the experience! Very reassuring for a nervous mom! Highly recommend!!!

I want to thank Stephanie for getting my daughter in for a same day emergency appointment!!!…read more My daughter had a loose tooth for awhile and it started to bleed every time she bite down and got us very worried. Brought my daughter in, cleaning and extraction done. This is her first extraction and was a little nervous that we couldn't be in there with her. Parents have to wait in the waiting room when services are done. Asked my daughter afterwards, she said she didn't cry. Took it like a champ I guess! Thanks Dr. Katie!

The doctors here are okay, but the receptionist is very rude..... The doctors here are okay, but…read morethe receptionist is very rude.... The doctors here are okay, but the receptionist is very rude....

They act like they don't want to help you, and then they tell you that your information isn't…read morevalid. We called delta dental and the representative told the office clerk the number, and she said she would "try to find it." I don't recommend this place to anyone. Find another practice.

Moved to Moorestown last year to be near family and needed to find a new dentist. After asking for…read morereferrals from family and friends, I chose Dr. John Tiffany following hearing multiple recommendations. I needed an annual cleaning, surface composite bonding resin removal and replacement from previous procedure that was done 7 years ago, and finally, a crown for one of my lower molars that had cracked. The entire evolution required three visits; First visit involved the initial consult and teeth cleaning during which options and procedures were discussed; second visit, a few days later, was scheduled for an hour and fifteen minutes during which my cracked lower molar was prepared for the permanent crown, a temporary crown was placed, and my composite surface resin was removed and replaced. The third and final visit lasted only 15 minutes during which the permanent porcelain crown was cemented on in place of the temporary. The surface resin result is outstanding. Dr. Tiffany used a bit of artistry in blending the edges of the bonding material so the front teeth look flawless and natural. This was a big improvement over the previous job completed years earlier by a less skilled dentist. The permanent crown fits superbly and looks great. No more gray metallic filling showing when I smile. The office is friendly, competent, clean and easily accessible in the old town area of Moorestown. Dr. Tiffany's practice has safe COVID-19 protocols in place including a professional grade air filtering system in the exam room. The team ensures you are comfortable, informed, and treated professionally throughout the visit.

I called today to make an appointment as a new patient (I just moved to the area). The receptionist…read more(Dot? I believe her name was) was very caustic and condescending. It was truly a very weird experience to have someone be so hostile over the phone. I'll continue my search for a new dentist.

Clean office. Very professional service. The dentist is very thorough and informative as well as…read moretechnically excellent. My crown is perfect.

Great professional service! Everyone is Always helpful, nice…read moreand accommodating. If there was 10 stars, I would give them 20