Dear loyal reviewers dont be fooled by your first visit. Mine was great too and then.....it all went to trash. My appointment was at 11 three hours later I called for status and was told it would be 2 hours more. 4 o clock i called again and was met with attitude then told it will be another hour. I called the owner for some resolution he then made BS excuses and told me my dogs were being difficult with their paws. After another hour with no call I walked in one of my dogs was still on the grooming table getting his paws cut with no issues. The groomer then told me some other BS excuses about walks ins and an emergency. My dogs were in a cage for SIX HOURS with no water and no potty break panting in 100 degree weather. The owner then walked in during pickup with his kids and didnt bother saying anything to me while both him and the groomer were giving me dirty looks. Goodluck if you take your dogs here. These people cant even keep their lies straight. read more