Charles is so kind and loving to our dogs. . The kennels are clean. Glad they can go in and out at…read morewill during the day. Prices are more than reasonable. Does a great job grooming as well. Highly recommend this business.

If you're anything like my family, you love your dog! Oh, and yes dogs rule, while cats drool!…read moreSorry, I just had to get that off my chest! Anyway, despite the fact that you love your dog, you can't always bring her with you. Am I right? Especially if your girl is a larger dog (big girls need love too), sometimes it's best to just leave the old girl at home. But there's the catch! Unlike a cat, you just can't leave Spot unattended! Dogs need that human interaction, unlike cats that really don't give a rat's ass about you. So, what do you do? You either find a family friend and impose (how rude), or you find a kennel. We chose the latter! Happy Tails is ran by the nicest dog loving woman you might ever meet. Fret not crazy cat people, she probably has a soft spot for cats too if you're in need. Nevertheless, the rates are fair, you can either bring your own food or she'll feed them hers, and she throws in a nightly treat. In addition, you can bring something personal so your dog isn't too sad. We brought our dog's bed with us as we dropped her off so she'd be a tad more comfortable and not so depressed. If you're in need, Happy Tails has got your six! Give 'em a go, you'll be glad you did. Administrative note: Don't trust GPS to get you there, it's wrong! Take the Carnuel Road exit off the 40 as you're traveling East. Go across old Route 66 and stay to the left. Keep going past Silver Hills LN (even though the address is 1 Silver Hills LN) and it will be on your right. Try to go before it gets dark to alleviate your anxiety. Cheers!

My three Chihuahuas did great there, and they are very skittish. Will definitely use Happy Tails…read moreagain.

Camp Bow Wow is essentially my dogs' second home when I'm having meetings all day. I loved being…read moreable to spy on them through the cameras and watch their antics. My dogs are very happy and excited whenever I take them there. And I feel that's the best review ever! I'm so glad I found a second home for them in Albuquerque.

TL;DR: I would not trust Camp Bow Wow with the safety of my pets…read more My parents boarded their two small dogs at Camp Bow Wow for the very first time while we attended a family event out of state. When we picked them up that evening, one dog had a large, pus-filled wound on her face that staff described only as "a scratch." Although none of us are veterinarians, it was obvious the wound was more serious than that. The next morning, our family veterinarian confirmed it was a puncture wound that had become infected, drained the pus, and explained that it would have required stitches had it been treated sooner. Instead, the dog was prescribed a week of antibiotics. Two weeks later, the wound is healing but still not fully resolved. We contacted Camp Bow Wow to find out what had happened because no one had informed us of any incident before pickup. After investigating, management told us our dog had been injured as collateral damage during a scuffle between another dog and her companion a couple of hours before checkout. They also claimed they had called my parents to discuss the incident. That is not what happened. The only voicemail my parents received stated that both dogs were doing well and asked them to call about exit baths. They returned the call on the way from the airport, reached voicemail, and received no further attempts to contact them. When we asked why veterinary care wasn't sought--or, at a minimum, why my parents weren't notified so they could decide whether their dog should be seen--we were told the injury "did not appear to be severe enough for medical attention" and had only "occurred a couple of hours prior to checkout." This explanation was difficult to reconcile with our veterinarian's findings that the wound was already infected and that too much time had passed for stitches, despite the vet examining her less than 24 hours after the incident allegedly occurred. When we raised these concerns, management stood by their account and stated that pet owners are responsible for any veterinary expenses resulting from their dog's stay. When I asked the facility manager, Sally, about their policy for notifying owners when a dog is injured, specifically by another dog, I never received a clear answer--only a repetition of their version of events. As someone who owns my own two dogs and frequently uses boarding facilities, I understand that kennel staff are not veterinarians. I don't expect them to diagnose injuries. I do expect them to promptly notify pet owners whenever an animal is injured and allow the owner--not the kennel--to decide whether veterinary care is warranted. I also expect honesty and transparency as to when and how an incident occurred, which I do not believe we received in this instance. In my opinion, Camp Bow Wow failed to meet that basic standard of care. Based on this experience, I cannot recommend boarding your pets there.

I've know the Livingstons forever! He is one of the most kind hearted ,gentle spirited people I've…read moreever had the pleasure of knowing. He lovingly helped us put down my 18 yr old cat. Then took such wonderful care of our next puppy. Later in dog yrs, He was caught my dogs cancer at one of our checkups. Helped us thru that. We had an emergency once with my husbands' dog, they made accommodations for us. I could go on and on of how these faithful kind people walked us thru some of the most difficult time in our life. Omg I love them. I'm a better person for having them in my life and my pets are blessed to have such a wonderful dr! I can't go in yet because I miss Susie too much but I love love love these people. -V.A.L.

I've been taking my pets to Del Norte for decades. Usually wonderful, compassionate care…read more Unfortunately, the last three times I've called for something acute, they've told me I'd have to wait weeks for an appointment. I'm reluctantly searching for a new vet.

We were referred to St. Francis Animal Clinic from a family friend recently after we adopted a dog…read more I of course want the best for our new pup, but budget was a concern because my late dogs previous vet was extremely expensive and I felt like the service was always sub-par. We were pleasantly surprised by the affordability of St. Francis, but more importantly by the exceptional service. From the lady thay checks you in at the front desk to the vet. Everybody was incredibly kind to our Roxy who was apprehensive and nervous. By about mid-way through the appointment Roxy had calmed down a ton because of all of the love and affection she was receiving from the staff. She got her shots updated and a clean bill of health. St. Francis has earned our trust and will now be the go to veterinarian for all of our pets.

They are our cats vet and we recently used them to board her while we left on a trip. Everything…read morewent wonderful and our cat now loves them even more!

I was the first to review this business, in 9/2018, with detailed great compliments -- my dogs…read moreloved the place since 2011 -- the individualized care, the safety, the clean facility, the chance to romp with other dogs. After that, Yelp contacted the owner, who provided pictures and information. Then Yelp eliminated the reviews of mine and of two other customers, all complimentary. Yelp told the owner its algorithm was to blame. Will this one be posted? Or will Yelp fix things by reposting the bona fide reviews so unceremoniously dumped by its software?

From the owner: We are the only kennel free day care in Rio Rancho. That is all day and all night too. Your dog is…read morenever left alone, there are always other dogs and people. We have a meet and greet day for every new dog that is completely free.We will not accept any mean or antisocial dogs. We have been serving Rio Rancho for 10 years and love what we do.