I contacted Alpha Foundations about mid-June to set-up an appointment regarding a sagging hallway floor. Colin McQuillen came out about a week later to inspect the inside, outside and underneath my house. He took his measurements and verified my sagging floor concerns. He did say the rest of my house was fine and he could not find any other concerns regarding my foundation. There was no pressure to sign a contract. I voiced my concerns about having to leave my house for repairs, because of horror story reviews I read about other foundation repair companies. He sat down with me, explained the process, showed me the measurements he took with the lay-out of my house, and answered all of my questions. The quote that I was given was about a thousand dollars off what I was thinking, which is pretty good. Colin was very patient and extremely friendly. I'm not use to contract companies taking their time with me to make sure that I have all questions and concerns addressed. I felt so much better that I signed my contract that day with Alpha Foundations. Colin did warn me that the City of Jacksonville was a few months behind on approving permits for foundation improvements and repair. Two months later, I got a phone call from William to schedule my appointment. I was told that I would be contacted the day before by a Foreman with a time. Ethan Johns sent me a text message informing me of his arrival time for the day of the scheduled work order. Ethan is an absolute sweetheart! He was always smiling, very polite, and made sure to address my questions and concerns. He reviewed the work order, did a walk through in my house and crawlspace to make sure that he understood my repair issue. Ethan did explain that it would take about two hours for him and Josh to do the repair, and I would hear a lot of banging and tapping. (Well, the banging and tapping was not that bad...my kids were able to complete their schoolwork.) Ethan and Josh stayed busy the entire time at my residence. They did not take a lot of breaks, like contractors I've hired in the past to do other projects. Come to think about it...I don't think they took a break at all. When Ethan and Josh completed the installation of my floor beam, they made sure that I was happy with the level of my hallway floor. Ethan made sure to show me and send me pictures of the work that was completed under my house. The estimated time that was given to complete my project was spot on. I feel so much better about walking in my hallway and not feeling off balance. My kids even mentioned that it's nice having a flat hallway floor again. In the future, I do have plans of having additional work done to my crawl space. The only people I want involved with that project is Ethan Johns and his co-worker Josh, because they were quick, clean, hardworking, and courteous. I highly recommend Alpha Foundations! All the people that I spoke to were always quick to take ownership of anything to do with my foundation repair. No one played the "you have to contact this person game". read more

Our family was blessed to find Alpha Foundations and our entire experience with the team has been amazing!!! Talking with Zach during our initial meeting sealed the deal for us because he presented as a person of integrity and he answered all of our questions with patience and kindness and thoroughly explained the process and details regarding the work that was needed for our home. When the work began, the "lifting team" consisting of Tyler, Brandon and Grant were phenomenal! They had great personalities, were cordial and kind, and worked diligently for two days straight for very long hours with a 100+ GA heat index, while maintaining positive, cheerful dispositions. They explained the process and answered all of our questions concerning the process of the pilings being drilled down and the home being lifted. It appeared that they were taking the same type care that they would have if it was their own home. The interior crew, Shane and Flint, were also extremely polite and very detailed explaining how the foam would fill the gap of open space that was created under the home after the lifting process. They were personable and worked consistently throughout the day, only stopping when we asked questions. Overall, this has been a great experience!!! I feel extremely confident in choosing Alpha Foundations. Our family had interviewed two local companies in Ga and then asked Alpha to come from Florida to give us a quote. Alpha Foundations was, by far, the company that soared to the top of the list. They addressed every concern and, not only met, but excelled with every expectation we had from the minute Zach arrived, throughout the entire process of getting our home repaired. Thank you Zach, Tyler, Brandon, Grant, Shane and Flint; you have been a huge blessing to us and we are grateful. read more

Our foundation beams were repaired or replaced. As this is an expensive repair we were very concerned with the process. Our crew was very easy to work with, professional, punctual and kept us informed of the progress of the job. Due to a close crawl space, this job was dirty, demanding and challenging. Zach did the initial inspection. He did a thorough job, provided pictures and solutions to the problems. The price of the job caused me concern so I had another foundation company do an inspection. Both inspections found the same fundamental problems, proposed similar solutions and priced similarly. The issue which swayed me to Alpha, was the ability of the Alpha crew to complete the repairs without removing my floors. The crew of Will, Freddy, Miguel and Darion worked through rain, hot weather, and a tight crawl space to replace a damaged beam, repair damaged rafters and stabilized other beams. They arrived on time, with required tools and materials, and always were friendly and easy to work with. Zach proposed several phases for the total stabilization of the house. I chose to have the most serious problems addressed at this time. Due to the easy process and professional team, I will probably have Alpha address the other issues in the future. Foundation work is expensive, but I am glad we had the repairs made. read more

When it comes to rating the Alpha Foundation crew that came to my home, a five star rating isn't good enough. The service that was provided to me, was beyond excellent. I was sent an information packet per mail prior to my appontment. The free consultation was with Luke, he took percise measurments of the areas where my foundation settled. Reviewed the findings, plan and pricing. He was patient with all my questions and concerns. There was never any presser for me to commit. Thanks, you were great. When the crew arrived all were very professional, the job was compleated timely. I did had a questions during the progression of the job , (make a note, cause this was important to me), they paused momentarily addressed my concern it was in a pleasent/nonrushed manner. Thank you, Luke M., Logan, Flint, Addison and Andrew, you were great. When the job was compleated, everything was back to place, (looked as it did pre-job). Anytime, anyplace to anyone, the job this team did was beyond priceless, it was a peace of mine knowing it was done well and right. Thanks guys, read more

My experience with Alpha Foundations and the team that performed the work, start to finish, was exceptional. As my first contact, Jordan provided clear and in-depth explanations of the encapsulation process, including multiple photos of the space beneath my home to help me understand how encapsulation would help protect my home. He followed up on all my questions and helped make the contract process go smoothly. The team that performed the work (Will, Ryan and Freddy) were always professional and courteous. Over the course of the two day job, they kept the work area clean and organized, I was never inconvenienced. I was particularly impressed with the level of communication throughout. I received daily alerts of when the team would arrive - they were always on time -and I was kept fully informed as the work progressed. Early in the project, Jordan and the team identified a plumbing issue in the crawlspace. By finding and reporting this to me immediately, I was able to get the issue resolved before it became a major and emergency plumbing issue. This attention to detail was apparent throughout my experience with this team. read more

Outstanding Service from Alpha Foundations I recently had Alpha Foundations repair our lanai, and I couldn't be more pleased with the results. Initially, I was a bit skeptical, but after a consultation with Anthony, my concerns were quickly put to rest. He was extremely professional, knowledgeable, and took the time to clearly explain the services Alpha Foundations provides, which gave me the confidence to move forward with the project. The work was carried out by Jacob Smith, who was equally impressive. From start to finish, Jacob demonstrated true professionalism, working efficiently and effectively to complete the job. He patiently answered all of my questions and regularly invited me to review the progress, offering expert advice on the best course of action every step of the way. Thanks to Alpha Foundations, our lanai is now in excellent condition. I'm beyond satisfied with their work and highly recommend them to anyone in need of foundation or structural repair services. Their team exceeded my expectations in every way. read more

m really impressed with Alpha Foundations! We used them to level our uneven driveway. Mike Mullen contacted us very quickly after I submitted an online inquiry. He came out to our home to address our problems and explain how Alpha could help. He was knowledgable and informative. Mike answered all our questions patiently. We had some delays completing our project (us, not Alpha), and Mike was very patient with our process. On the day of our project, Brandon Wells and Nick Cain came to our home to expertly complete the work. Both were excellent, working carefully and efficiently, describing the process before and notifying me of any changes to the plan once the work was complete. I love that we have a 5-year warranty and were able to use GreenSky to finance our project. From start to finish, everyone was courteous, respectful, and very easy to work with. I highly recommend Alpha Foundations for their quality and professionalism. read more

I chose Alpha Foundations from looking on their website and reading their reviews. They had very good reviews. My contact rep Bryce Peterson was very knowledgeable and answered all my questions and convinced me this was the proper process to use in my situation. My driveway had a 24 x 12 section of concrete that had lowered by 1 inch due to erosion. The poly level product was the perfect answer, it raised the section little by little while we watched. The installers were very knowledgeable and answered all my questions as we progressed. The finishing look was as good as new and I didn't half to knock out and replace that section of concrete. I can now build my new two car carport on top of that repaired section of driveway with out it being so unlevel and having to shim it. Very pleased with everything and highly recommend it . Al Thomas read more

Jordan Nesheim of Alpha Foundations has proven to be an incredibly knowledgable and extremely trustworthy person. In all of his interactions with me, he has operated with the highest levels of integrity and transparency. It is refreshing to talk with someone who is so attune to both the needs of the individual in their context and the proposed foundation solutions in that context. In the past and even recently, when I discussed my foundation needs with Jordan, I felt like he really listened. he presented solutions that were very thorough and I was able to make informed decisions... no pressure. Without an hesitation, I highly recommend Jordan Nesheim of Alpha Foundations to attend to any and all of your foundation needs. read more

Outstanding service!!! Top to bottom. Alpha Foundations provided stellar service. Luis, our account rep, provided all the information we needed to make the decision on our crawlspace repairs and moisture control. Jordan, Dale, and Garritt worked 3 hard days, in the Florida summer heat, in our crawlspace, to complete the job. Don't know how they do it but they were cheerful and professional at all times. The crawlspace looks great, my floors aren't sinking or weak anymore, and they do an excellent job of backing up their product. Wouldn't recommend most of my contractors to friends, but I'd recommend theses folks to friends and family! Thanks for all you've done! read more

Mike, Brett, Andrew and Johnny were fantastic. They exceeded our expectations at every level! They kept us informed through the entire process. They arrived in a timely manner. Our property was cleaner when they left than when they got here. They work together as a team instinctively. They were all personable and friendly throughout the whole day. I would highly recommend alpha foundations. They were everything they said they would be and much more. I found their pricing very competitive. I would definitely use them for work in the future. I'd like to personally thank the entire team for the great job they did for us. read more

This was my 3rd time using Alpha Foundations for an encapsulation of a home crawl space and dehumidification system. Once again the Team did an amazing job from start to finish! Jordan, Dale and Garritt were knowledgeable, professional and very friendly. They were on time, answered any questions, and provided 5 star service. Jordan took time to review the details of the project, listened to any questions or concerns and provided thorough explanations. Jordan gave me his cell number to call if I had any further questions. I would highly recommend Alpha Foundations. Thank you. read more

I highly recommend Alpha. I was interested in encapsulating my crawlspace, which is so low that average sized technicians can't fit under there. Despite the close quarters making encapsulation impossible, the Alpha technician first told me they couldn't do the job, but then got his head and camera under there to assess whether it is a space that needs encapsulation. He made recommendations for things I could do myself to improve the moisture situation and reduce my concerns regarding potential dry wood termite and other pest infestations. read more

the Alpha Foundations team did an outstanding job in fixing the compromised under floor, strengthening the joists and mitigating future problems by encapsulating the crawl space and installing appropriate sump pumps and dehumidifier. Will, the team leader was excellent at identifying issues and challenges, and focusing the team on solutions. the team members - Ryan, Freddy, Emmanuel, and Tay were focused and engaged on getting this job done well. All in all, an excellent performance! read more

Alpha Foundations has great customer service as well as being professional , knowledgeable & affordable. From our first phone call to arrange an appointment, to the home visit and follow up, the staff has been terrific. When Johnnie came to our home, he was very thorough in his assessment and in his explanations to us. We are so impressed with the level of communication and the ease in working with Alpha Foundations, We highly recommend this company. You won't be disappointed. read more

I could not have been more impressed with the service, quality of the job and the professionalism of the people who came out. The salesman, Joe, was so informative and helpful in explaining what the issue was. The gentleman who came out to do the job were prompt and very efficient. They explained the process and did an amazing job! I would highly recommend Alpha Foundations and already did to the inspector who came out to sign off on the project. Thanks again!!!!! read more

This is our 3rd time using Alpha Foundations and every time has been a good experience. Jordan was our initial contact. He's easy to talk to and went over everything with us in detail so we knew exactly what would be done and the cost. The crew showed up on time and kept the job site nice and clean. Will, the foreman, was amazing. He was an outstanding communicator during the job and went over every detail with us every step of the way. Ryan and Matt were also great. read more

Our community pool had areas where the concrete was sinking. Alpha Foundations came out and gave a very reasonable estimate and scheduled the work to be done in reasonable period of time. The day of installation, they arrived on time and were very professional and helpful in explaining the process. Sam and Khan were terrific on our job and I would recommend Alpha Foundations and Sam and Khan to anyone that is in need of concrete foundation repair. Thank you!! read more

Alex, Luke, Logan and Burke were the most professional foundation engineers and sales experts! From day one, meeting Alex and explaining my needs to working with Luke, Logan and Burke to raise my home foundation and add support to my Lanai flooring, everything was was professional, easy to understand, clean and well done. I couldn't recommend Alpha Foundation and their team of professionals more. What a great experience. Thank you!! read more