Wow, the only reason Chris gets two stars is because the air conditioner installation actually…read morefunctioned. Talk about the least effort ever given to satisfying a customer or explaining things or making a job look good out of pride for you own work... I should've taken a hint when he was bad at returning pre-sale calls...he hasn't bothered to call or e-mail back after the job was done and he was paid.

I was having issues with my a/c unit for a few days and was at my wits end. I called Chris and he…read morecame out that afternoon and fixed it up in about 30 minutes total. Very fast, clean and responsive.

Dennis and Angela made sure we got our a/c working even though it was already after midnight. Our…read morea/c went out today and with it being in the 90s even late at night we were pretty worried, even more so after calling all around and being told it would be at least a day till someone could come look. Angela was super nice and tried to help me trouble shoot it before we had to have someone come out. They made time to come out and try to fix it as soon as they could, Dennis was amazing with how fast he figured out what was wrong, hell he told me what brand a/c I had just looking on google. If you have problems and you need help fast please call these people!

Another shoutout for Dennis, Angela and Rudy at Advanced Heating and Air! Dennis and Rudy drove…read moredown to Sierra Vista from Tucson and installed new vent covers that could be adjusted for our heating and cooling prefences. They were very friendly, professional and Dennis gave us recommendations on.addressing future needs after adding on to our existing home. This man is an expert with a wealth of knowledge! No " Let me think about it and get back to you," etc. I should also mention that the the total cost for todays installation with labor came under his initial qoute he gave us when he was first here and installed the new HVAC in December 2025. The man knows his stuff! As I sat sith my blanket with 90° temps outside I suggested to Dennis that they provide a complimentary throw blanket the the old ladies in the households! YES, they are that good!

Tvac is the best hvac company in Tucson. I called to have service on my very old system due to…read morewater leaking from a clogged condensate line. Mack came out and fixed the issue and suggested changing the system due to its age and issues. I called back the office that same Monday and by Thursday they had replaced my system at a great price. I went with Tvac because there was no pressure to sell me a new unit, their response time is very quick and everyone I dealt with was pleasant.

Due to a refrigerant leak my A/C system was low on pressure and not cooling as a result. Vince, the…read moretech that was dispatched to the call, was very courteous, professional, and knowledgeable. He handled the issue expeditiously and had us back up and running in no time. Vince was friendly and explained everything that needed to be done to get us running properly. Thank you TVAC and thank you Vince for the prompt service you provided. I will be recommending you guys to anyone who I feel that can benefit from your service!

Great when it was Arizona Comfort Systems. Now it's . Rite…read moreWay, and they LOVE seniors! Seniors = $$$! According to them, everything went to crap with my system sometime in the few months between the last visit by ACS and the first visit by Rite Way.

Our rooftop AC unit stopped working after a blackout caused by a storm. Rite Way sent a technician…read morewithin 24 hours and, after a very short wait for parts, the AC is up and running great! Our technician, Robert Martin, thoroughly explained everything he found during his inspection in simple terms and broke down the cost of each part and repair. He was friendly and very respectful of our home. 5 stars all around!

Tonya, Chris and the crew are amazing! Tonya has answered the phone every time I've called (with…read moreBob the bird in the background). All communications are immediately followed up with an email, including receipts and quotes. They gave me a very readable and clear quote. Chris knows his stuff when it comes to construction in general which helps in building that quote accurately and correctly. Correctly? You might ask, well, he is the one and only contractor that wanted to extend the pad the HVAC was resting on and it was short by 3-4 feet. There were other telling comments that made me feel at ease immediately. They gave me a great discount for purchasing two units. (Yes, it is such a blessing most of the time to have two units, until you must purchase them.) Chris and his crew came out on the day scheduled. Note: do not set your clock by these guys. AM is AMish. Once they arrived, they were all business. They had both units installed with corresponding Google nests set up as well. At the end, they had everything cleaned up, nice and tidy. All done with friendly professionalism. Just a note, there are two ladies that live here. At no time did either of us feel uneasy. The crew are also animal people and work great around cats and dogs. Although, I did keep mine away, while they were working. I could not ask to work with a better company and people. Thank you so much!!!

I cannot say enough great things about this team. Our AC went out suddenly during 110 degree…read moreweather. They found a slot in the schedule that they could guarantee a few days later, but also spoke with us letting us know they would try to get us in early depending on how other calls progressed, because we had no air at all. They were able to squeeze us in the next day! They were very friendly and responsive, called when they said they would, and addressed the problem very quickly. Most importantly, the service was amazing. They very very thorough making sure they looked at everything even once they found what seemed to be the problem. They fixed it wicket, gave some advice if it happens again and how to prevent it. They are very affordable and offer maintenance, which is helpful if you are trying to get a manufacturer repair by showing the system was maintained professionally. We have happily added them to our contacts for any future heating and cooling needs!