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    Apache RV A/C & Refrigeration Service

    4.4 (5 reviews)
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    Services - Apache RV A/C & Refrigeration Service

    Water heater installation

    Water heater repair

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    Cal's Plumbing

    Cal's Plumbing

    (100 reviews)

    Okay, we had an 'issue' in our house. I researched the reviews (quickly!) and decided Cal's had…read moresuch great reviews it was a clear choice. But I didn't really get the service we had hoped for with a gentleman named Matt W. He EXCEEDED all our expectations!! First of all he was thorough and explained what was going on which kept me from crying, and no one needs to see THAT! His eyes said It all when he first saw the 'issue' but found the problem quickly. And I wouldn't have found it on my own in a million years and I'm not a stupid woman either. Anyway, besides being efficient and very professional, he was a very kind man. He was very considerate of the house which meant a lot to me. He completely explained the situation and gave a few options for us to decide what worked best for us. He could have raked us over the coal$ but was a man of integrity and being presented with options and potential outcomes, we felt confident with our choices. He didn't leave until he was certain all our questions were satisfied. I hope the owner takes notice and when it is time for evaluations and treats him well. You want him to represent your company! Oh and I have to mention from the first interaction on the phone I knew I had the right place. Capri took the call and was very helpful and proffessional as well. She had me cracking up at the end. I would give this company 10 stars if I could!

    Cal's Plumbing was GREAT!!! I wasn't expecting to spend so much money on broken pipes, a new toilet…read moreand pipes in the wall, but they were honest, worked really hard, went beyond the call of duty...Dane was who I dealt with and he was great. Very professional and gave as many discounts as he could. Everything has worked perfectly. I will call them again if needed. My house was built in 1953 and has issues, but they made them seem minor and doable.

    Bill’s Plumbing AZ - 50 gal gas Water heater replacement

    Bill’s Plumbing AZ

    (44 reviews)

    I needed my water heater serviced, drain and flush, one other small job, and he also checked a…read morecouple other things I would like to have done in the near future. He shows up on time, is very thorough and professional, and makes sure everything is done correctly. This is the 2nd time I've used his services, and I recommend him without reservation.

    I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

    Thomas Home Services - $49 drain cleaning special

    Thomas Home Services

    (24 reviews)

    We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

    Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

    Bisbee Plumbing - No primer and clear glue?

    Bisbee Plumbing

    (21 reviews)

    I hired Bisbee Plumbing LLC while preparing my house for sale after a home inspection requested…read morethat I flush the water heater and replace one faulty flush valve in the guest bathroom toilet. I decided to replace both flush valves so the new homeowner would have updated parts under warranty. The guest bathroom repair was done correctly, but the master bathroom toilet -- which had absolutely no issues before -- started leaking after they replaced the flush valve. The leak came from the tank bolts underneath the toilet and ended up damaging a shelving unit in my bathroom. To be fair, Salvador, Emmanuel, and Crystal were all polite and professional throughout this process. The company also corrected the water heater valve issue quickly after it leaked overnight following the flush. However, the toilet leak has still not been resolved after multiple return visits, including tightening the bolts and replacing the gasket. I even had to miss work waiting for additional service appointments. Now I'm being told I may need to replace the entire toilet for a problem that did not exist before the work was performed. I'm already paying nearly $200 out of pocket for a new toilet, and they still want to charge me another $175 for installation on top of the original approximately $500 bill and the damage caused to my furniture. I understand mistakes happen, but this has turned into an expensive and frustrating situation for something that originally was not broken.

    Manny is great, he is skilled, responsible, knowledgeable. We have an old house in Bisbee with old…read moreplumbing. He was able to repair , upgrade and restore our service. His work is guaranteed; rates are fair and reasonable. I highly recommend Bisbee Plumbing. Larry and Kristine Stone

    Apache RV A/C & Refrigeration Service - homeappliancerepair - Updated September 2026

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