Odyssey Contracting replaced my entire roof in July 2022. Their crews and staff did an excellent…read morejob! They had to deal with thunderstorms that developed throughout the days when weather forecast said 15% chance of rain. Their crews tarped up everything they could and worked well in protecting my house, considering the weather. Nick Mixon, Michael St. Pierre, Frank Dick of the office area all worked together and were there for communications. They utilized their top expert in flashing, Joseph Weston, with many years of experience and hands on skills applied in addition to supervising the crew. Nick Mixon was always available and responded whenever I had concerns or questions. They did not (would not) take the final payment of the work until I was completely satisfied. Highly recommend this company!

Cannot Recommend Odyssey. Contracted with Odyssey to convert…read moreour deck into a Four Season Sunroom. Scope of project didn't include additional support and bracing for structure and roof, estimate poorly done, seems sales person wanted to get a sale prior to end of calendar year. 1st Payment made on November 30, 2025 2nd payment made on March 30th, 2026 after demo started/completed Project completed on Monday, August 17, 2026 (8 1/2 months) 4 different PMs, 1 quit before the project started, 1 we fired after he entered/trespassed on our property, entered house without permission, 1 was replaced by Odyssey (don't know why?), last one has performed like a PM should. Major delay (at least 1 month) when door contractor couldn't fulfill order We were told project was going to take 4-6 weeks by the original PM and subcontractor, has now taken 8 1/2 months. Project failed the Town of Apex inspection 3 times, one because of an electrical issue (on electrical work supposedly completed by a licensed electrician), second fail included issues around structure support, and subsequently had to hire an Engineer to complete a load study (another long delay), third time for an issue with fall protection wire spacing that should've been known.. Study included many recommendations for additional supports. Replaced subcontractor after poor quality work (much has been reworked), seems like we are now 2nd or 3rd option/appt for new sub contractor (that is subs show up late in the day, most likely after they've worked another job earlier) After meeting with Owner (Sean), new/revised schedule was developed, showing project completion on July 1st, 2026 (didn't meet this new completion date either). Odyssey has continued to over promise and under deliver. One bright spot was the Project Manager (Bryan) that completed the job. All of these issues listed above led to a project that should've been completed in 4-6 weeks now being completed in 8 1/2 months!

IS ZERO OUT OF 5 an option? Unfortunately, they are the reason why roofing companies have a bad…read morereputation. I will never hire this company again. They did not replace the window flashing when they replaced my roof, and instead left the old flashing in place. When I contacted them about a leak, they claimed it was out of warranty. Their own crew came to look at leak and admitted that the flashing was from the old roof, not something they had installed. Despite paying for a full roof replacement(including ALL roof flashing), they cut corners by not replacing the window flashing. When I asked them to fix it, they refused, claiming it was not covered. When I asked to speak to a manager, I was told he is on vacation for next 2 weeks. Save yourself money and frustration by AVOIDING this company. Now I have a leak, and no solution. Sad consumer, sad company DO NOT HIRE!

I had my roof replaced in November 2017. Earlier this year, I noticed a lot of rot happening on…read morethe facia board on the back gutters. I hired a contractor to replace the rotted wood. My contractor tells me the problem is the first row of singles was not installed correctly. I called Weatherguard, who sent their contractor out. The Weatherguard contractor tells me that he agrees there is a problem with the way the roof was installed, and he points to a couple of other areas where the same problem occurs. He tells me he needs to coordinate with headquarters as the job will take more than a couple of hours to fix. I don't hear anything from Weatherguard for a week, so I called their quality control. He calls me back and tells me his contractor told him there was nothing wrong with the way the roof was installed. And since my house is no longer under warranty (the 5 years had experied) they would not cover anything. So either the contractor lied to me, he lied to the headquarter people, or the headquarter people lied to me. The result is I have a portion of the roof installed incorrectly (based on what my contractor and the Weatherguard contractor told).

Following the installation of a new roof under warranty by Spilman, Inc. we had water damage to our…read morehouse caused by improperly installed shingles & lack of oversight & supervision of the job. Spilman tried to blame the homeowner for the problem but clearly no reputable roofer knowingly installs shingles so as to cause water damage. Spilman assured us several times both verbally & by texts that he would repair the damaged areas. He delivered the necessary) material which we painted ourselves to save him time & expense. He never did the repair work. After waiting several months for Spilman, we hired another contractor to repair the damaged areas. We posted our complaint with the Better Business Bureau (BBB). Except for several insulting texts to us from Spilman, the complaint went unanswered. Eventually Spilman stated in several texts to us his intent to reimburse us for the cost of repairs if we would then inform BBB of the resolution. We agreed to his extended time frame for payment & sent him the bill, per his request. As the deadline approached, we reminded Spilman of his commitment & again he texted his intent to pay. That deadline has passed & we have not received payment. Once again, Spilman did not stand behind his word, work or warranty. It has been a long & unpleasant experience. We would not recommend Spilman, Inc.

The roof is the first and last impression of a house --- and ours now looks EXCEPTIONAL thanks to…read moreSpilman and his guys. They were very professional, did an outstanding job, cleaned up until the last nail was found, and very courteous to my family and me. Our neighbors on both sides of us also used Spilman - and I speak for us all when I say that we received a quality job for a more than fair price!!

Before CJ Deans, I'd contacted another roofer who was recommended by other neighbors. However,…read morefrom pt of initial contact on 11/29/22 to 2/14/23, 78 days- I still had to meet my point guy, the one with whom I was communicating. He kept sending other workers and never came by to meet me in person, after I had requested so several times. He never even provided me with any kind of brochure so that I know how they operate and what materials they use- never signed a contract either. In fact, I had to call in my initial claim and reach out to him when he was not responding to requests from my insurance adjuster. In addition, initial pictures for my claim were taken after dusk, when streetlights were on... of course, they had to be redone. CJ Deans was also used and recommended by other neighbors so when James popped by my door on 2/6 with a brochure, I was willing to listen. I reached out once more to my initial roofer who said that he will come by the following weekend. Weekend passed without any communication, so I reached out to James on 2/14 to finalize my claim. My husband and I met with James on 2/18 where he outlined their plan, showed us samples and had us sign a contract. James was able to pick up where the prior roofer left off and 33 days later, my roof was completely replaced. To be fair, days spent before CJ from submission of claim to communication with my insurance was 15 days and should be included for a total of 48 days. What a relief... done! I must add that CJ Deans actually calls in your claim and then they maintain contact with your insurance. There is no need for the homeowner to be the middle man. James was also very, very responsive and always kept me in the loop. Their roofing team used ropes for safety and used pulleys to get the materials up onto my high roof. After installation, the workers cleaned up and used magnets to pick up nails around the yard. I understand that accidents happen, especially on windy days and being high on a roof puts safety first. So my only suggestion is that the workers cover any major areas that may be damaged by falling materials. There was a minor incident which was resolved to my satisfaction. Note also that you will need to cover your landscaping before roof replacement. I had tulip bulbs which had already popped out so I had to cover them with stakes and sheeting. Overall, my husband and I are pleased with James Patterson of CJ Deans and would highly recommend them.

CJ Deans roof replaced in August 2023. In January 2024 the roof leaked. They came back and…read moresupposedly repaired it but in July it leaked again. This time they didn't answer my calls or tex messages. I haven't heard from them even though I contacted the BBB and NC Contractor liscensing. I have videos of it leaking in my home both times. I'm so disappointed

We live in the cross lanes area . With the hail storm in the Spring. There was so much damage in…read moreour neighborhood !!! The storm itself was incredible !!! Jason Alexander from Sutherland Exteriors came into our neighborhood & spoke to everyone individually. He was not only knowledgeable. He made the whole process very easy. The crew came on the hottest day of the summer & replaced a metal roof in one day. They were kind & respectful !! Then had gutters replaced a few days later ..., the house looks fantastic . Jason took extra time & paperwork for our neighbors would are older & required more time ! He went above and beyond for them ! It is refreshing these days to have a company who shows up !!!! And does what they say they are going to do ..,,, our whole neighborhood looks amazing ..,.. C. Young , Cross Lanes , WVa

Walked us through a wind and hail roof damage claim with our insurance company. Everything was…read moresuper easy and a pleasant experience. Very easy to do business with.

If you are needing a new roof, InFront Roofing is amazing. We had hail damage that required a new…read moreroof, and InFront did everything: -- Worked with my Insurance Company to help with my claim amount -- Performed the work quickly and effectively -- They have made necessary repairs after installatiokn when needed. My roof is a difficult one with several poorly-designed areas where lots of water can flow. When I noticed a water stain on my ceiling, InFront sent people out immediately to fix the leak and make my ceiling look good as new - all at no cost to me. I am EXTREMELY satisfied with InFront, their work, and their company standing by that work. 5 Stars from me! Dallas Wrege Cary, NC

I would highly recommend InFront Roofing! Jasper Goodin and his team did an amazing job with my…read moreroof, gutters & siding! My house looks like a brand new house with all credit going to InFront Roofing. Jasper was very informative and knowledgeable about the entire process and kept me up to date on all progress (even called me while he was on vacation in another country to discuss a very minor concern that I had). This company is extremely family oriented and genuinely seems to value and appreciate each and every customer!

My family recently had this company out to clean our gutters and take a look at an issue we were…read morehaving with water running behind our gutter on our screened porch. William cleaned the gutters and inspected the porch gutter. He discovered that water had been leaking under the shingles due to improper roof construction. For a reasonable price he replaced a section of rotted roof and shingle. Later that week it rained and I noticed that there was still an issue with water leakage. I called them and William came out that day to inspect. He made some additional repairs (about an hour of work). The next morning it was raining again. I inspected and found that water was still leaking. About 10 minutes later William CALLED ME and asked how the repair was doing and if he could come take a look. He spent the next 8 hours making major repairs and correcting major defects caused by the contractors who originally built the house. All of this was done at no additional charge. I am pretty sure he took a loss on our house, but he was determined to get it right and do a good job for us. That is rare quality in a repair technician/contractor these days. So I highly recommend Gutter Cleaning Pros and hope that you all will use them in the future.

Hiring contractors is one of my least favorite things to do. I get it. Most of you are small…read moreoperations with a limited headcount handling jobs, scheduling, accounting, and customer service. Nothing pisses me off more, however, than when I schedule an appointment and the contractor doesn't show. For cripes sakes, I'm practically throwing my money at you. Just show up! This time around, I made a conscious effort to avoid the no show headache and decided to use Home Advisor. Wouldn't you know it? Another no show. So, yesterday morning, I fired up my trusty Yelp app and tried again. There weren't a huge number of listings for gutter cleaning services but I saw two positive reviews for Gutter Cleaning Pros and decided to give them a shot. Scheduling was quick and easy. Less than 24 hours later, I have clean gutters with no mess to clean up afterwards. No fuss, no muss. Thanks for making degunking my gutters a little bit easier, Gutter Cleaning Pros!

I would love to give a better review. However, the only impression I have is poor as there is a…read morecomplete lack of response. I submitted an online enquiry via their website as well as called them. The automated response from the phone indicated that they would respond back by the same day between noon and 3pm. I am still waiting for a response.

Recently my tenant called me and told me that there was a water stain on the ceiling and that it…read morewas slowly growing. At first thought, I was like damn it!!! I just got the water heater fixed. Now the roof has issues. And since I live in California I'd have to schedule everything thousands of miles away and hope for the best. Unlike the water heater, I don't have a trusted roofer. In fact, I've never had a problem with my roof. So this was going to be a completely new experience for me. By the time I got the message it was already 6pm est. so I figured I'd just leave emails and phone messages and hope someone would call me back the next day. Yelp doesn't seem to have too many highly reviewed roofers in Raleigh, so I just called and emailed the top few that I saw. I did get the answering machine on every call except for Olde Raleigh Roofing. Daniel the owner answered even though it was after hours and he was very nice on the phone. He explained what might be the issue and said he'll contact my tenant directly and send some guys over. Once they were over there they would take pictures and email them to me with a price quote. If approved they would start work immediately. I thought great let's do it. I also wanted to get some other quotes and compare them, since I've never had a roof issue, but only 1 guy called me back (one of the larger roofers) and that was 4 days later. And even that guy didn't follow up with my tenant. Long story short, Daniels guys came out, took pictures, Daniel emailed me the pictures and gave me a quote. It sounded fair and came with a warranty, so I approved the work. After the work was finished Daniel sent me another set of pictures of the completed work and emailed me the invoice and warranty for me to sign and send back to him. The roof looked great in the pictures and my tenant was happy. It's already been a few months and no more leaks. I'm very happy. Overall the experience was great. There were some communication problems early on, which may have been due to the long distance and/or tenant. But in the end, everything was great and I'm really happy to now have a trusted roofer on my services list.