They did amazing Job, And had immediate help on the same…read moreday. They're so professional and know exactly the problem and fix it with less trouble to us.

I chose this company because of their advertised free service call and their prompt availability…read more The technician arrived quickly, was courteous, and completed the work in about 15 minutes. My garage door cable had come off the drum and one wheel had come out of the track. I was presented with two choices: a $275 "temporary fix" or a $475 "permanent fix." I asked exactly what the temporary fix included and was told it simply meant putting the wheel back in the track and rewinding the existing cable onto the drum. No replacement parts were installed. Although I understand that companies charge for experience and expertise, $275 felt excessive for what I was told was simply reassembling the existing parts. What concerns me even more is the invoice I received afterward. It states that I declined new rollers, end bearing plates, center bearing, vertical tracks, and even a new garage door opener. That was not how the conversation was presented to me. I was offered only two choices--a temporary repair for $275 or a permanent repair for $475. I was never given individual estimates for each of those items or asked to make separate decisions about replacing them. When I contacted the company afterward to express my concerns, they responded by explaining their pricing policy but did not address my concerns about the invoice or whether the work performed justified the charge. The technician was professional and prompt, and I appreciate that. My dissatisfaction is with the pricing, the way the repair options were presented, and the documentation that appeared on my receipt afterward. If you're considering this company, I recommend asking for a detailed written estimate before authorizing any work and making sure you understand exactly what is being repaired, what is being replaced, and what will appear on your final invoice.

Fast and amazing service from this group…read more Sean and Brian were very informative and explained the different types of options I had, and worked with expediency. Would absolutely recommend.

Getting your garage door fixed can be a pain. Especially if you are in a hurry. I called this…read morecompany as it was well reviewed, rather than another that was usually not quick to respond. They arrived promptly and got the job done in a friendly and professional manner. The best part was his suggestion to add a brace to my door that would make it last a long time. The brace reinforced a panel that was slightly damaged. Without the brace the door would likely fail at some point.

I requested a garage door service for frayed wiring to a sensor that prevented full closure and…read moreopening. Thanks to ProStar for the quick response and even quicker travel and fix! Didn't expect this all to be done within an hour! The price was absolutely fantastic! Thanks to Justin for heading over in a jiffy and solving the problem!

They responded promptly, provided fair pricing, resolved the issue efficiently, and maintained a…read moreclean work area. I would highly recommend their services. Ian, the technician, did an excellent job. They'll be my go to for future needs.

They responded quickly. Very knowledgeable and fixed the issue right away. I know they had to get…read moremy panel from one of their vendors. But they got the panel and fixed my garage pretty quickly

Door stopped working less than two weeks after installation. Requested service and someone was…read moredispatched however I was later told upon rescheduling the missed service call that I would be charged for them to fix it. Not worth the hassle with this company! Others had good reviews but my experience has not been consistent with that!

We had a garage door emergency happen around 9pm this evening, and feel so lucky to have connected…read morewith Joel! After hearing a loud pop, and doing some investigating--we quickly learned that our garage door spring snapped, and was not going to open. After inquiring on Yelp, unsure of what to expect, we were quickly greeted by Joel! He was ready to help, and was able to come the same night. He communicated clearly what needed to be fixed, and he was extremely fair price wise. The repair was done in about 40 minutes and were able to go to sleep knowing we wouldn't have any issues in the morning to deal with. We highly recommend Joel, as this was an amazing customer service experience. Thank you Joel!

Joel was very responsive when contacted, and was very professional during the whole process. Not…read moreonly the problem was thoroughly explained, he finished the repair very quickly. Also, he offered the best rate compared to any other places on yelp. Highly recommend!

I have used them a couple of times and every time, they show up the same day. Michael, the owner,…read moreis very efficient He doesn't pressure you into senseless things to pad the bill. He deals straight up, no nonsense , which I like. He has fixed our issues same day and we couldn't be more satisfied. His number went into my phone at the top of the repairs that I keep handy. Can't tell you how great it is to have a repairman like him A++

Showed Up When No One Else Would…read more I can't say enough good things about this company. During our 2021 ice storm -- when most businesses were closed and roads were a mess -- they came out to my house and installed a brand new garage door. That kind of dedication is rare. From the first call, they were responsive and professional. They gave me a clear timeline, showed up when they said they would (impressive given the weather conditions!), and got the job done efficiently. They recently installed a new garage door opener motor. The owner, Mike, called to follow up the next day to see how things were working out. If you're looking for a garage door company that actually shows up for you -- especially when you really need them -- look no further. These are the folks you want on speed dial. Highly recommend!

This is a bit late, but I wanted to mention it. Not only were they prompt in their response, they…read morewere very nice and helpful. Recommended a spray to help with lubricating the garage door wheels and springs, even gave us one. Not only that, but they also fixed more than just what we asked them to do. I would highly recommend them!

Great service.Thanks on time and professional. Highly recommended…read more Thanks. Appreciate the quality service

They came out two hours after I called. Promptly and professionally replaced our spring, and…read morestraightened out our door alignment. Very high quality work. They will be our first call next time!

I reached out to many garage door repairs and this place was the first to respond. Though others…read moreresponded Eli accepted my photos and was able to quote me based on that. Unlucky for me my garage door tension springs broke at the same time. But luckily I chose the right company to fix it. Not only did they accept to come out last minute they fixed it fast and within my budget. Eli was quick, knowledgeable and super friendly. I will recommend this business to my friends.