For some reason, every time I've been to a Micro Center, I feel like I'm in some kind of technology…read moreclearance center of sorts. I don't know if that's the case, but it kind of feels that way. A lot of stuff here are brands I've never heard of, but you can find brand name stuff here (Apple, Belkin, Targus, JBL, etc). We came here to buy an external hard drive after the current one decided to die. When we asked an employee (I think his name was Hector), about whether or not the particular hard drive we were looking at would be right for its intended use, he was able to answer our questions. When we checked out, the cashier asked us a bunch of questions about what we were buying and if we had any questions. We asked her about protecting devices from static electricity, and she didn't have a clue about anything beyond scanning purchases and pushing the extended warranty plans. If you have questions about items here, just ask one of the employees...not a cashier. Overall, this is a nice clean store. Don't expect to find everything you're looking for. But if you need basic accessories and gaming stuff, this place has all of that.

My experience in the store was average, not great, but trying to contact them by phone, chat, or…read moreemail after - IMPOSSIBLE. I have a return credit that I'm trying to use online but for some reason, I have been blocked from their website with no recourse aside from going to the store, which is very inconvenient.

Came in for a simple phone case and ended up staring at the wall of options like it was an art…read moreexhibit. They had everything. A couple of employees checked in on me -- either to help or to make sure I wasn't about to sprint out the door with half the aisle. Hard to tell, but they were nice about it. Found what I needed, and checkout was fast. Solid experience.

Patrick was really sweet and helpful in helping me find a laptop. He was knowledgeable and kind and…read morepatient. He found everything I needed. Thank you! The place was big and nice and lots on display to try. We played some games on the iPads and laptops. We also played hide and seek bc it's so big. There is a free indoor parking garage that doesn't need validation. It's on the 1st floor and there is an elevator. It's very convenient.

Sultan Shariff saved me with his lightning fast responsiveness and skills. My laptop screen was…read morebroken in a freak accident when something fell on it at my hotel when I was visiting Chicago. Microcenter and the Apple Store were totally useless with quoting turnaround times of weeks. Mr. Shariff fixed in less than an hour, replacing the screen and assuring everything was working perfectly. Further, the price was less than I was quoted at the other stores. He literally saved my trip and did it with a smile! Thank Mr. Shariff and Computer Zone! I'd give 6 stars if I could! Andrew L.

On Tuesday, August 18, 2026, I went to Computer Zone USA on Belmont Avenue to have MircoSoft Office…read moreinstalled on my laptop. The owner, Sultan Shariff told me he would install it on my computer at a student discount rate of $100. He installed the software and provided a printed receipt that reflected a total cost of $113.30 with tax and surcharge. No other details regarding the product are on the receipt. When I got home and reviewed the product key he texted to me I saw it was for Office 2021, not the current version 2024. I called Microsoft to discuss the differences and found out that Office 2021 would no longer be supported by Microsoft as of October 2026. That is less than 60 days from installation. I contacted Mr. Shariff because he did not disclose that he was installing old software that would be too obsolete to merit support and updates from Microsoft. I am a senior citizen and feel duped. This is Mr. Shariff's field of expertise and I believe he was well aware he was installing outdated software on the computer of an unsuspecting customer. If Mr. Shariff had informed me that he would be installing an older version of the software for $100, versus the current 2024 version, I would have declined the installation. I requested a refund and also attempted to offer a compromise on the amount of the refund request. He declined, saying no refund is provided once the software has been installed. He offered to install Office 2024 for an additional cost. I declined because I had been misled by his lack of disclosure and trust was broken. I am out of $100 and still have to purchase Office 2024. Seeking recourses for restitution.

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

Had a good experience, found what I was looking for at a fair price. The service on a different…read morevisit was outstanding.

--Location/Parking-- Located a right off of I90 in Bucktown…read more there was a two story garage facing the store and outdoor parking. Plenty of space to hold over 100+ vehicles. --Ambience-- Similar to all Best Buy setup with each dept segregated and well organized and stocked --Service/Staff-- My visit was friendly with staff helping me with my order. Your mileage my vary, but you might have to track down sales associate because they tend to be moving around the store. --Products-- Best Buy expanded from more than electronics. Disappointed they got rid of their blu-ray and DVD section. --Capacity-- Inside can hold over 300+ people during Black Friday. --Overall-- Recommended if you are looking for that certain electronics and they have good sales if you are patient.

I never thought I'd say this but I haven't absolutely wonderful experience. I show up on a Sunday…read moreto buy a cheap replacement TV and the employee Jenny in the tech department by the TVs and whatnot helped me out so well and I found the best TV and the best deal because of her. That is by definition of excellent service and I'm leaving a review here because Best buy decided to replace all of their phone agents with an AI that doesn't respond at all to submitting employee compliments. Thank you Jenny at the 2100 North Elston Best Buy in Chicago. I hope you were rewarded for your dedication.

Great services , My phone needed a replacement screen and they did it in 45 min and a great price.read more

They used to be great! This time, they weren't able to repair our computer, or even find our ticket…read morein their record system or in the shop without us coming down there. They kept the computer for over a month until we decided to take it back.

Excellent and speedy service! They fixed my computer in a day! There's no one I trust more with my…read morecomputer repairs! I definitely recommend Comset Computers!

Service/sales paid for antiquated monitor!..Second try on this and I was an old client@read more

I called up here to talk about some Cisco products, Spoke with a guy named Todd. Todd was extremely…read morerude, short, and hung up on me after I had started to question about Cisco. If this is the face of Chicago Computer Supply I would recommend someone to take their business elsewhere. Not happy at all with the level of customer service provided.

There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I have never received a call from the business. Not sure how he has a call back rate of 100%read more