absolutely great ... timely, best-quality service ... cody…read moreresolved every problem that i had ... then helped me to understand computers and the internet.

Jeff at Total Tech Solutions, LLC fixed the camera on my laptop by connecting to my laptop the…read moremoment I called! He fixed it in about 10 minutes. I had to wait 0 seconds to get service. He first tried a couple of things but figured it out on the third try. I will now receive a bill by email, which I can either mail, pay online or stop by the store. It was a reasonable fee. It couldn't be more convenient, efficient or easier. I highly recommend his services. Please know that this is the place that used to be across from the Post Office. They are now located at 670 Johns Ave, Gettysburg, PA 17325 which is the same building as the cat rescue place. I'm thinking it's off Steinwehr near Appalachian Brewing Co., in that vicinity.

Brought in my computer and an SSD for what everyone thought was a simple swap, clone and upgrade…read more Turns out I had the wrong size SSD (my fault) and my computer is a unicorn. They kept me up to date with their journey on my unique computer and even cut me a deal because more hours were involved than originally planned. They did not have to do that, but it was very appreciated. My computer now is super fast with the SSD. It's very cool that Waynesboro has a shop like this right in downtown.

From the owner: With our expertise we take the guesswork out of which solution is right for you.read more

Chris did an amazing and fast job. He came to pick up my laptop at 5pm. Next day at 7:30am I had my…read morelaptop up and running. He hand delivered the computer back to me. Very reasonable pricing. Great communication Great value Will reach out to him again in the heartbeat with any of computer problems.

From the owner: We provide professional local and remote IT services at affordable prices. Call BTS today to…read morerestore and optimize all of your valuable electronics.

There are a lot of things I could say about my last experience here, but let's make it simple: they…read moresubstantially overcharge. I was quoted hundreds for routine maintenance another small business did for less than a hundred. The quality here has declined substantially over time. There are better options. Go elsewhere.

What a sham this business is, scamming people of their money. Shame on you, Adrian. The owner is…read morequick to get you in the door and charge your credit card, but he doesn't care about you or your data after that. ASK FOR EVERYTHING IN WRITING, and do not take him at his word. When I arrived to this home-office with my device (October 2025), he told me that the diagnostic charge he had quoted me over the phone ($150) was ACTUALLY $250. By that time, I had already driven 30 minutes to get there, so I hesitantly agreed to the $250 charge, and proceeded with the (verbal only) agreement that he would run diagnostics on my device. After that - I never received even an email, invoice, or receipt from him - NOTHING! I got a phonecall a few days later, in which he old me the data is not recoverable and I might as well toss the device, because it's useless. I picked up my device immediately, and shipped it off to a real company for accurate diagnostics. I will be disputing this with my credit card company, and going to the BBB if I have to.

I had an excellent experience with JL computer service. The customer service was truly high…read morequality--friendly, professional, and patient in explaining everything clearly. I really appreciated how responsive and honest they were throughout the process. Jack (the owner) went ABOVE and BEYOND. He came in when the office was CLOSED to work on my laptop in order to meet my timetable. I wouldn't hesitate to recommend them to anyone looking for reliable, top-notch computer repair.

Have been taking my computers to Jack for over 20 years, I trust no one else. He has consistently…read morebeen able to quickly diagnose a problem, fix it quicker and less expensive than anyone else I have tried. Having referred dozens of people to Jack and his company all have called to express their thanks and to rave about what an professional Jack is. Truly an exceptional computer expert repair specialist and an amazing custom build and graphics technician. His work with builds and graphics computer technology is unsurpassed by larger much more expensive firms. This is the computer shop you should go to first, always!!

I cannot say enough about how wonderful Andy is. I called on a weekend regarding my son's MacBook…read more I received a reply in an hour! I have 3 kids to get online for CVHS hybrid learning and I was already stressed; but this man helped us repair our computer in 24 hours!!!! Thanks to him, we were able to get back to our hybrid nightmare with one less worry. He is punctual knowledgeable and experienced-- what more could you want from someone--value?? How about: I was asked to wait a week, before sending payment, to be sure we were satisfied to make sure that everything worked properly. How often does that happen these days?? thank you

When I started having problems with my MacBook Pro I looked for local options for help. I started…read morewith "MACS N PCs" and had no need to look further. Andrew explained everything about my problem and my options clearly and gave me a cost estimate for repair if I chose that. When I asked for his recommendation if I decided to purchase a new Mac instead of repairing my older one he first asked me several questions about how I used my Mac before answering. Then he actually looked up options online for me the fit my needs and even sent me a link to one that he recommended. So, if you are looking for excellent customer service for your Mac, this is the place to go.