Absolutely amazing customer service!!! They stayed late to complete the printing job right as I…read morewalked in, worked with me to find the perfect paper to print onto. Super friendly!!! I cannot recommend this place enough! The print quality was great, the service was amazing, and I got everything at a discount which I am incredibly grateful for!! I had been dealing with rude customer service all day trying to get this print job and walking into pips was like a breath of fresh air!!! Great value prints, great price, great customer service! I will absolutely be using them again!!!!!

I have worked now with both Chuck and Dave, they are both very knowledgeable and able to explain…read morethings to an idiot like me. The quality of service and printing is especially good. I have worked with other printers and none have been this good.

this is hands down the worst business store I have been too. Who ever runs the printing department…read moreis not qualified to be customer facing, they lied about what they can do and did little effort after admitting that our product was thrown out 1 day after arriving to their store. do not trust this store if you have a deadline or need anything printed

I've stopped here a few times for Amazon returns. No pleasantries. Extremely transactional…read moreinteraction here. The staff never acknowledged me or offered assistance even after browsing the store after making Amazon returns. Not sure the value here compared to other places in the area.

Excellent service! Unlike me to review an ups store but this was a great experience…read more Really kind and efficient. Would definitely go back.

I stopped by to pick up a missed delivery, and the experience was seamless. The service was quick,…read morethe staff was courteous, and there was plenty of parking available. In and out with no hassle!

The customer service was really good Nita helped me edit and print a label and it came out very…read morewell.

On Friday 12/30 I walked into FedEx panicked that I was about to hit print on wedding invites that…read morehad a spelling/grammar error. Nina met me at the desk and immediately eased my angst. Nina explained every step in the process and provided all types of examples and expertise. She simplified things for me to understand while explaining that her start in graphic design was way before computers existed and how she can usually use simple tools like rulers to get her documents to scale. She was even willing to proof my drafts. I had such a positive customer service experience with Nina that I really won't consider printing elsewhere. Prices were totally reasonable too. I was able to pickup next day.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

This is the best UPS Store in the area! There's another in Apex that I can literally walk to;…read morehowever their service is terrible so I drive 15 minutes to this Cary location. The owner of this location in Cary is kind and personable, and the service is fast!

I go to this UPS store to ship packages via UPS. My boxes are pre-labeled when I get there. Some…read moreshops frown on this but they have always been happy to receive the boxes and hand me a receipt. The place looks clean and well kept. They have a daily pickup. Works for me!

Terrible service. I came in looking for something pretty basic. Counted at least 5 employees…read moreincluding the person i suspect is he "manager" around the floor (probably 10 customers in the store tops, so not busy). Wandered around for 10 mins trying to find what I thought would be an easy item to locate. During that time I saw multiple employees who would dart by while on the phone or too "busy" even to ask if I needed help. They seemed mainly busy trying to avoid dealing with customers! Couldn't find what I came for, but went to front register to pay for two other items I had found. Nobody at front register but 3 elderly folks chatting and apparently waiting to be checked out. They waived twice towards the "service desk" (which for this store is an oxymoron). No recognition. I set my two items on the counter and left. So I'm a very tall and conspicuous guy wandering a near empty store obviously looking for something for 10 mins then trying to buy stuff and I'm not sure I was ever even noted by an employee! Somewhere this company has a board of directors having meetings to devise bold new strategies to grow their business. Maybe they should just visit their stores - if they are all like this one, the only "strategy" they need is to have managers and employees who show more than indifference towards customers! Mine was about a $200 potential sale. Imagine if they are losing 5 other folks like me per day due to staff indifference and they have 1500 stores. That is $1000 per day per store - across 1500 stores that would amount to over $500 mil per year in lost sales! Crazy! There's your growth strategy Office Depot exec team - get your store team members to actually pay attention to customers! You're welcome!

This review is for the print and copy center…read more I have ordered multiple times from the online print and copy where I pick up a day later. I have never once received a confirmation message of the order being ready but never had any issues with pickup next day. I went yesterday to pick up my order. The establishment was empty, save a few customers and 1 man waiting at the print center because it looked like the person working there had some technical difficulties. She was on the phone with what seemed like a tech person. I was waiting in line patiently until she finally asked what I needed. I said I was there to pick up. She asked if I got a confirmation saying that the order is ready. I said I didn't but asked if she could just check to see if my name was there in the filing. When orders are done, they usually set it aside in a filing area. She didn't. She just went back on the phone. It takes less than 1 minute to check to see if I had my item there. I was very tempted to go behind the counter to help troubleshoot her computer AND look for my order under my name. Yes, it should be that simple. She was on a headset, so it would not have been hard for her to maneuver and just look for my name. I am very disappointed in the customer service of this location and will no longer put in any orders from here.

Cary Sign is open...permanently closed is incorrect! My husband went to them for a rush job sign…read morefor a neighborhood party this weekend The signs were done on the same day and look awesome! Since the sign mentions date and time etc...the HOA will be able to take it back to be modified with new date and time as needed for future neighborhood get together. Nice people, great sign, reusable sign...we're definitely going back for any future needs we may have!​

If the lady at the register is having a bad day, she is going to make sure you will as well. Not…read morebig on hospitality

These guys are great! When I spoke to them It was clear that they were knowledgable and true…read moreexperts in the world of SEO and content management. If you're looking to take your brand to the next level and employ effective lead generation strategy through search engine optimization, these guys are it! I highly recommend this group!

They called me out of the blue one day & I figured, great, this is another cold call from a company…read morethat is trying to sell whatever. So, being a salesperson myself, I listened to what they had to say about my google search rankings & what they saw in regards to my website performance. They told me about how my "organic search" rankings had been dropping significantly over the past 2 years. This was a surprise to me as we had been paying a local digital marketing agency that a friend worked at for about 3 years where they said we were continuing to improve on all of our google search rankings month-over-month. So I scheduled a call with them to do a deeper dive to talk about how our site was performing. After seeing what they could do, we scheduled a demo to show us the technology & that's where I was really impressed. Long story short, we are now customers of Triangle Direct Media & paying far much less than our friend's digital marketing agency, but getting much more traffic & sales from our site.