Extremely fast, polite, and professional when replacing my ignition and truck keys. They are open 24 hours, and were able to make a same-day appointment exactly when I needed the appointment. They were also significantly cheaper than the many other places I had called for quotes, and accept AAA. read more

The very tip of my car key broke off in the ignition in a Safeway parking lot. I tried to get it out myself, but only made it worse! I called a few locksmiths in the area, but two of them referred me to Alpine. I had little hope that the tip could even be retrieved, but gave them a call anyway. Jacob Dunn, who is not only a locksmith, but also a wizard, was able to come help me out, and somehow magicked the tip out of the abyss! He was my hero that day, I highly recommend these guys. read more

I called to ask if they would be able to open a lock box I had bought for my elderly mother because she had lost the keys. We went there and Mike saw that I had my elderly mother w/me and came out to the parking lot to help us. While Mike worked on getting the box unlocked his coworker Rick made us extra keys! I fully expected that they would have to break the box but to our pleasant surprise we can still use it. I came into Reno from Seattle so we had limited time and we were out the door in about 10 minutes! I looked on Yelp for locksmiths and they had great reviews so I chose them. Awesome experience!! They were friendly, fast and professional. Special thanks to Mike and Rick!! read more

These guys are awesome. I got locked out of my house because my cat pushed a stick in the track of the sliding glass door. My two-year old was inside. I was absolutely freaking out, but alpine got to my house in a matter of minutes, had the front door open in under a minute (no damage, not a scratch) and DIDN'T CHARGE ME A DIME. I am so grateful my neighbor called this company for me. read more

Great service!! Thank you Tyrell - he was extremely professional and called in advance to let us know his timeframe of arrival! I would recommend this Company highly! Helped us out of a really bad situation! Thank you very much!! read more

Great customer service. I lost my electronic car keys and they made new ones and programmed them on site for less than the car dealer quoted me. read more

I live in Mexico and have a Honda Fit that I bought new there and everything is different than the Hondas sold in the Us. I needed a new key fob and they made me one. It took a while but they did it! Mike was awesome. He was very friendly and made sure he made it right because I am headed back to MX and will not return. Alpine is a first class establishment and their customer service is the best. Thank you Mike and Alpine for your help. read more

They were able to make four copies of a master key that fit padlocks made in the mid eighties. Total cost was less than ten dollars!

It took Danny less then 30 seconds to help us get in our house while we were locked out at 1 AM in the morning. He also checked our ID and made sure we live here. Reasonably priced and very good service. Five stars business! read more

I had a keyless lock installed. I called and got same day service. I had tried to install the lock myself but failed. The technician took the time to explain to me where I went wrong. The installation was speedy. I would definitely use Alpine again! read more

Dan Burdg came over right on time and he rekeyed all my locks expertly and expeditiously. He was very professional and explained the function of each lock. He was amazing and this company is amazing. Thank you Dan for your hard work. Did I mention that you get a free replacement key if you lose one? Well you do! They are affordable too. Great company and great people! read more

The best experience ever,considering my key broke off in the ignition of my car. After spending 2 hours trying to get it out I calledAAA they sent this guy out. Turns out his grandfather started the company. He tore the wholes tearing wheel apart and the was the key wedged into the tumbler. In a short time he had it fixed and I was on my way. read more

Larry the lock man!!!! He saved me so much stress helping me figure out the lost key situation with my car. Told me some ways to help save money on the cost and it was all in 10 minutes!! I would definitely recommend this business and especially recommend asking for Larry! read more

I locked my keys in my car with my child in the car and I called Alpine they were super nice on the phone, they came so quick! MITCHELL HURST was so helpful and nice ANYTIME I am dumb enough to lock my keys in the car I will call him!! It was free since my babies were there I'm so thankful for him. read more

These guys are awesome! We were in from out of town and forgot the key to our bike rack. They were super friendly, helpful, and very reasonably priced. They had us back on the road within ten minutes! Thanks guys! read more

Amazing company. I never write reviews but these guys were awesome. Quoted me $200 for 2 new jaguar tibbe keys. Which if you didn't know are not easy to make. When I went to pick up the keys, they told me it was actually easier to make then they thought and only charged me $106 for 2 Jaguar Keys ! Jaguar Keys ! amazing. unfortunately the tow company that I used to get my car to their place in Reno ruined my transmission by dragging it up the bed of their truck while it was in park so my car was stranded there but Apline lock and key were nice enough to let me keep it there until I could get it towed. Absolutely amazing highly, highly recommend. But don't use D&S towing in truckee though lol read more

Great Service! I locked my keys in my car and checked yelp before I called anyone. I saw the good reviews on Alpine and am glad I chose them. Staff was extra friendly! The guy that came to unlock my car was here in less than 30 minutes. It was also a nice surprise to get the free voucher for a spare key. I will definitely call these guys again in the future if needed! read more

Re-keyed my house and helped with a temperamental dead-bolt. On-time and reasonably priced! Thanks for the excellent service!

We called Alpine to get a key made for a vehicle. I did find the key the next day for our vehicle but I can say that they really helped us out when we needed them. Sad to say but they actually helped us out twice in 6 months when we had vehicles with only one key and of course I never made duplicates. Well now thanks to Alpine we have duplicates for those vehicles. read more

Corey was really helpful! He changed my all the locks in my new house in minutes. It was really convenient!

Thanks to Justine for arranging same day rekeying all 3 locks on my Condo. Larry was right on time as promised and did a very professional Job. Thank You for the prompt service at a reasonable price. read more

Jacob at Alpine Lock and Key was amazing. Completely professional and reasonable and prompt - I highly recommend this place if you ever have issues with your keyless entry. I called the office and Jacob was at my house to fix the problem within 20 minutes and called me to go through the issue with me over the phone (I live in Bay Area). read more

These guys are AWESOME !!! My key broke off in my ignition and after getting things set up through AAA I went over hoping it would be easy to remove and not cost me a lot of time and money. These guys were extremely fast, courteous and humorous too! I would happily recommend them to anyone who needs their services. read more

These guys are great. I was impressed From the first moment I spoke with Teresa until Ty left my house. I felt like I was treated like a person and not like a customer. I shopped around town and they were the best prices as well. I will never call anybody else again. I am a small business owner in Reno and like when I am treated the same way I treat my clients. Well done Alpine Lock & Safe. I am a client for life. read more

We called Alpine Lock after we managed to lose our key fob at Legends. We were cold with hungry 4 year old twins. The dispatch was very friendly amd helpful. The locksmith was fast and nice. Hopefully we don't need their services again soon, but will definitely call them again if we do! read more

The other day I locked my purse along with my little girl in the car. I was able to place a call to my mom by using somebody else's phone and asked if she could call a locksmith for me. Mitch from Alpine Lock and Key showed up within 5 mins of my mom making the call and saved the day. Not only was he quick to come to the rescue but he didn't even charge me and wouldn't take a tip. I can't thank him enough. read more

I accidentally locked my one year old in my car this morning, and Alpine showed up in seconds to open my car for free! I think I spent more time panicking than it took for them to show up and open the car! I'll be sure to call them if I ever need them to get me out of trouble. They were quick and very polite. read more

Mike and Rick were awesome. Needed to have a lock on a hitch pin drilled, they were professional, efficient and overall super helpful. Would recommend their service to anyone. Thank you Mike and Rick! read more

My experience with Alpine was top of the line. Sean helped me through decision making on the size of safe & the kind of lock that would be best for our needs. It was ordered right away; it arrived in Reno exactly when they said it would; and it was delivered to my office at the exact time I was told it would be. An unusual experience these days. I couldn't be more pleased. read more

good people with decent knowledge. friendly, but a touch to expensive.

These guys are truly amazing! They have helped me out of two jams. They were friendly, fast, and efficient!

My wife and I locked our twin baby daughters in our running car, and locked ourselves out of our house in the process. Fortunately, we had a phone, and my wife reached Alpine right away. They sent the locksmith Dan Burdg, who arrived in less than 15 minutes. Dan got us back into the car very quickly, and our girls never even got restless. When I asked how much we owed him, Dan refused payment and pointed to the door of his van, which promises that Alpine unlocks your car for free if there is a child locked inside. Great policy. Dan wouldn't even accept a tip for his prompt and friendly service. I don't tend to write online reviews, but I am more than happy to write this one one touting Dan and his company for being so quick to help us, and free of charge at that. Dan even said he unlocks a car with a kid inside about once a week, reducing our guilt over being horrible parents! Thanks to Dan and Alpine for fixing something that would have gotten unpleasant very quickly. read more

I had called another company out of the local phone book. The gentleman that showed up said he was the owner and was fairly rude right from the start. I was having trouble with the front door rock, and after he was done I still do not feel it work properly, but he said that is the way it works. The following weekend I showed up at our lake house late about 10 o'clock PM, and again I could not get into my house. I called the locksmith backup and informed him I was locked out of my house. He was completely rude and told me something else must be wrong, it would cost almost $300 for him to come get me in. I was so angry with him l called A different locksmith which fortunately turned out to be alpine lock and key. The driver was Jacob, extremely courteous and prompt. Had me in the House within 45 minutes of my call, he also fixed the lock the right way and re-keyed my entire house. I definitely did not feel comfortable with the other company still having a key to my house. Alpine lock is a very professionally run company ofa small-town. I would definitely recommend them to anyone!! read more