My key fob broke while I was visiting my parents. By using the key without the fob I engaged the…read moretheft deterrent system and was unable to start my car. I sent an email message to Phil and he responded quickly (on a Sunday!) and helped me trouble shoot the key fob issue. He was very kind and professional. I highly recommend, Phil's Lock & Key.

I bent the key to my 2006 Chevy. I straightened the key, but it wasn't working in the ignition. I…read moredidn't want to risk having it jam or break in the ignition. Phil was recommended by another locksmith. Phil made sure he had the correct blank key before setting up an appointment to cut a copy from my spare key. We set an appointment to meet in Cadillac because I live about 20 miles away. Phil cut a copy and made sure it self programmed. Phil was quick in completing the job. He was prompt in returning my calls. The cost was reasonable. I highly recommend Phil.

Did not respond to two messages left over the course of two days. How hard is it to say "I'm too…read morebusy" or "I can't help you"?

Brian of Captain Locksmith got there early and had the car opened before my scheduled arrival time…read moreand even had a new spare key programmed for me- all at a total cost less than half of what I would have paid for a dealer replacement key alone, never mind the lock picking service. Just wow. TC needs more entrepreneurs like this guy . He even would have just invoiced me on trust as he finished just before I arrived and called to let me know it it was finished and he was leaving the key just as I was walking up- that's the kinda local handshake business relationships I like to support. Do not hesitate even one second to call him. Best locksmith experience I've ever had.

I've managed an office for five years and always called Tom to change locks or help us get a code…read moreentry put in. He usually gets back to me within a couple of hours and he's even come in off of vacation with his family before. He definitely cares about my business and it shows. I don't think I've ever waited more than 48 hours for service. Oh and he is also very friendly and professional.

Came after hours after I locked myself out of my new rental home. Very concerned about my safety…read moreand wellness. Very thorough and quick to get me back in. Not knowing anyone in town, Hampel & Son was a lifesaver for me!

I have been using Northwest Lock at my business for years. They have always done a excellent job…read more This spring I did a massive upgrades to my business, which included all new (4) commercial doors. That meant all new locks, door closers, entry and exit handles. Because of the construction schedule being hampered by the weather, Northwest Lock needed to make several trips to secure my business, until another door was installed. The project is complete, and I have to tell you, the job that Bill from Northwest Lock did was over the edge great. Thank you, Northwest Lock! Bay Meadows FGC

Taking care of you, aren't afraid to get their hands dirty, go the extra mile and make sure you're…read morewell taken care of. Thanks gents!