Promise of low gas prices. 60 cents a therm garuanteed for a year then adjusted to their cost + pge…read moretransport. Good deal? Well, right after the year was up, the price jumped to $4.99. 3 times more than Pg&e and the bill made up for any savings made for the whole previous year. Canceled service. By the time everything went back normal, I paid almost twice as much as I would have by just staying with Pg&e for the 15 months. My advice is to cancel in the 12th month.

A green wave energy sales rep (Anthony Kim) came to my door and started knocking on my BEDROOM…read moreWINDOW. It scared me because I was home alone and then I go to the living room and he's banging on my door (BYPASSED the gate I have right outside the door by the way). Additionally, I tried to call them multiple times to tell them not to come back and it would just hang up the minute I pressed the option for other inquiries. Then when I tried to call again, it said "you have dialed a number that is not available in your area". This is a disgusting way of "advertising". If you wanted to look like a shit company, you did just that.

I can't complain. I came through the door with an empty CO2 tank from my kegerator. I was barely…read morein line when an employee greeted me, took my empty bottle, then gave me a full one. Another employee rang me up and I was out of there. Great service!! Highly recommended!

Great for getting your CO2 tank for my aquarium switched out. Very affordable and quick service.read more

This company is the poster child for what an evil utility company is…read moreAnyone who works at this massive scam is complicit and a garbage human. I genuinely don't know how this company still exists given the amount of wrongdoing it has done and how badly it extorts people. Everyone from top down is considered trash to me

Too bad PG&E is the only available source for gas. I replaced my old H-Vac last year to a new…read moreenergy efficient one. I always keep the thermostat at 62 in the winter but my bills are higher?! The customer service reps always argue the customer is wrong. Would be nice to have options for getting services.

What a delight it was working with Rory, they came right out looked at what needed to be done &…read moreCame the next day to repair my septic system. They were right on time & cleaned everything up. I wish all contractors were like this. Thanks again for all you help.

From the owner: At Leam Backhoe & Underground, we are proud to serve Hughson, CA, and all of Stanislaus County with…read moreexpert excavating services designed to meet your needs. From septic system installations to repair services, our skilled team ensures every project is handled with precision and care. We also specialize in gas service installations, providing safe and efficient solutions tailored to your property. For those looking to prepare their land for construction or improvement, our lot clearing services offer a reliable way to get the job done right. With a commitment to quality workmanship and customer satisfaction, we deliver results you can trust. Ready to start your next project? Contact Leam Backhoe & Underground today!

Thompson Gas bought Out my prior service company Reliance propane and haven't had many issues until…read morerecently. I just paid 350$ PLUS a 56$/year tank rental fee all for them to come fill up my tank without inspecting its condition prior to filling. I got a call TODAY while I was at work with my father freaking out because The propane tank was hissing super loud and leaking propane out of the top of the tank RIGHT NEXT TO AN ACTIVE PILOT LIGHT. THE "24/7 EMERGENCY Hotline" is closed on weekends, went straight to voicemail. I had to call 911 get CAL Fire out to inspect the situation and now I have to listen to my 350$ worth of propane vent into the atmosphere. AND NO one in my household is able to take a warm shower or wash my dishes correctly, IN THE BEGINNING OF WINTER. If not remediated correctly I'll be going to the proper authorities. Thompson Gas incompetence almost BLEW UP MY HOUSE AND ENTIRE FAMILY.

I am writing to complain about Thompson Gas in Rancho Cordova. In January of 2023 Thompson gas came…read moreto my home to install new tanks. The tech stated I had a gas leak and would not be able to turn on my propane tank until I got the gas leak repaired but left two 125 gallon tanks on my property until I got the gas leaked repaired. I then hired a plumber to come inspect my home which costed $250. The plumber stated that I did not have a leak and the gas company was incorrect. I then contacted Thompsons gas to have them come back out and they reinspected my home and also confirmed there was no gas leak. I then requested some type of discount because I paid $250 to find a gas leak that did not exist and had it not been for Thompsons gas, I would not have been out of $250 which I couldve used towards the gas. Thompson's gas refused to provide any discount so I requested they pick up their two 125 gallon tanks they left on my property. The following week I get a call from Petra, who is awesome btw, and I explained again why I was not happy with the service. She then contacted her manager and got a $0.50 discount and scheduled to come back to my house Tuesday 9/5. Today I get a call from a different rep and they are now canceling the scheduled installation and not providing me the discount they promised two days ago. Meanwhile, i am still out of hot water and heat all because of an error Thompson's gas made. The rep had the nerve to say she's sorry and understands but still canceled the service and discount they promised to me. Unacceptable!

I called into their office today. We had a death in the family and have had to schedule an…read moreunexpected trip out of town. I called in to see if I could pay my balance on the 8th. The lady actually laughed at me when I asked and was giving me INCORRECT information about some other account!!!! This was beyond RUDE and very disrespectful no matter who's account she incorrectly thought it was about. I have never come across such a rude person who deals with customers. I never said WHY I needed extra time because after she immediately LAUGHED loudly at me I was pissed. In fact I was ready to drop off a payment. But I refuse to see that lady in person!!! I will just make my payment online. This lady seriously needs a lesson in customer service. If I had a choice I would never use this gas company....but I don't. Hopefully if you do have a choice you might think about taking your business somewhere else!!!!!!

From the owner: Natural Gas Utility Companyread more

I called the PG&E in Sacramento area. They pick the phone and answer all our questions and they are…read morevery kind.

When i yelped this place I seen photos of people in lines that circled the building , thought I…read morewould be here for ever , luckily when I arrived , no one was in line (it was about 10am) and I was seen right away , the lady who helped me had awesome makeup makeup application made me want to go home and get ready for my day ! But she was knowledgeable of any questions I had in regards to my account ,and she was very friendly, from now on when I must come in , this is the time and place I will be coming ! Not to mention parking was a breeze

They keep raising the rates every couple of months and it's ridiculous! Especially since their…read morecustomers are paying for PG& E's mistakes .

Too expensive. And they don't give you a good deal on power. It's a total rip off in my mind.read more

We left Suburban due to high prices, and have been very pleased with the prices, and surprised by…read morethe high level of customer service. There must be some very caring people at the top because everyone we've encountered has been notably kind and helpful.

This place is literally the worst. I've run out of propane four times with our 500 gallon tank. And…read moreeach time they assured me I am on a service plan. And each time I run out and they can't fill me up until the following day. Only this time I ran out when it's 32° outside. Worst customer service, just unbelievable anybody would stay with this company.

Joe the owner was so wonderful and very professional! What…read moretook a plumber 5 hours to determine my property's auto sprinklers had a leak in the pipes, took Joe around 30 minutes to setup and locate exactly where the leak was located. Joe dug up the area and called a trusted well & drilling service to help complete the job. Definitely Blake Pipeline is the best go to guy to get the job done and affordable! Thank you Joe, you rock!!!

OK, Joe at Blake Pipeline is absolutely the best ! Not only is he very knowledgeable and helpful,…read morehe is a true man of honor who definitely knows his stuff. Not only did he come out while it was already 5 pm and the evening of his anniversary, he actually took the time to explain what was happening with my drainage. I have spoken to 2-3 plumbing companies and irrigation guys/gals in the last 4- weeks and no one was able to correctly diagnose what was going on. He immediately was able to see what was going on and what I needed. He is dilligent and patient but most of all he was super helpful and knew exactly what I needed before taking out all the camera or video equipment. I was super impressed by his knowledge but even more so with his attitude of helping out while in fact he could be sitting at home with his wife! I would highly recommend him for any leakage detection or any other stuff that others are not able of willing to investigate. Truly exceptional service and expertise. Lastly, he is funny too!