We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 5 Location: 5 Decor/ambiance: 5 Customer Service: 5 If you are a runner in the Raleigh Durham area, and you have not made a visit to the Bull city running Company, you are surely missing out. This place has lots of great things that runners need, desire, and dream of having. It's located on the corner of a busy shopping complex so parking can be a challenge at times. There is a lot to see when you first walk in to the store. They have a shoe wall that is full of goodies. The staff is always friendly and ready to assist with any questions, needs, and concerns. The only thing I hate to report is that I feel they are fairly expensive. I understand they're running shoes cost more than average walking shoes but the prices are kind of steep, in my opinion. I find that the price you would pay for something as small as a water bottle jack it could cost you a little over $100. Again I'm sure their prices are probably right in line with the industry but it was a little too much for my budget. When you stop by be sure to visit their community wall. They feature all of the areas races.

From the moment I walked in none of the staff spoke to me or even acknowledged my existence. Not a…read morehi, hello, or be with you in a second. I get it, I am a big guy, 6'6" 300lbs. I don't look like the majority of their shoppers, but my money spends just as good.

Place has a decent selection of road and mountain bikes. Very informed staff gave me the run down…read moreof getting into mtb. Ended up looking at Cannondale and Specialized hard tales, but quickly moved toward Santa Cruz. They're a bit expensive, as all full-suspensions are, but eh, long term investment I suppose, for my health and leisure. Prices are a bit expensive here and they won't budge on price. May be able to find 5-10% lower online, but you'll have to wait, won't know what you're getting until you have it, and can't see the actual product. Ask about price matching, but don't think they'll honor. Overall, really good neighborhood selection for Cannonale line up. Specialized selection is right up the road at their sister site on Franklin St.

I looked online for a way to directly submit my feedback via email and found nothing, so here we…read moreare. I've had decent experiences with TCM - them giving me a screw for me my cleats (and selling me on for a dollar another time - loc tite was not working), selling me tires, assembling a bike that was shipped to me, but the last visit left me cold. I have an old beater Giant hybrid with gear issues. Brought it in to have that looked at, and experienced an aggressive upsell, for tuneup, replace all cables, get new tubes and tires. I said no and got push back that the brake cables were "pretty gunked up" and needed to be replaced. Umm .... still a no. Does clean machines pay it's employees commission on repairs? Kind of got that impression. So I agreed to a tuneup since it was explained that the gear issues would be fixed as part of that. (A tube blew out during the tuneup, stuff happens.) Rode home - gear issues so turned around and brought the bike back in, and after a few minutes was told that the gears were too old and worn to be fixed. Not sure about that, but things degraded two rides later - yesterday the bike was popping out of gear, and I broke the chain I am 100% sure for that reason. I would have appreciated them owning up right up front that the repair was not good, and not trying to shunt me into work I did not want or need.

Went shopping here looking for a specific Birkenstocks we were unable to find this one we wanted…read morethroughout the whole mall. But Robert the manager here was amazing, helped us find one at a different location with great customer service. Great guy

The man and woman that helped me were super knowledgeable about the products they cArry and tHe…read moreindustry as a whole. I was able to get the perfect pair for me which will always be a Vionic brand! Vionic is the best footbed in the business! Great service!!!!!

Like any other bass pro great selection, good customer service they try to trick you a little and…read moremake it sound like they have a rewards card but everytime i ask it is indeed a credit card so be careful. Prices are a bit high but they have good quality items. Definitely the premier place for fishing equipment

It really depends on what you're looking for when you come, but I have managed to find ammo and…read moresome other things for a good price when on sale. Otherwise it's expensive. The service there was pretty decent and the staff were nice /helpful. My favorite part about the shop is just the fact that they put so much energy into how it looks. There are scenes everywhere with taxidermy and replicas. Geese and ducks "flying" (hanging) near the ceiling. And they do have a large fish tank there with live fish. Overall I feel like you pay for the experience when you are there too

Over all I had a great experience with my first visit. Unbeknownst to me this store sale a lot of…read moresports gear. I was greated as soon as I entered the store by two associates. I was able to shop around without someone shadowing over me. Once I made a selection and ready for purchase I was told about shoe care. I've purchased alot of shoes form other retailer's never has anyone talked to me about shoe care. To me this made the experience stand out with the idea of "above and beyond". Keep up the good work!

We took our e bikes here to get the brakes and tires replaced. The process was very easy at first…read more The lady that helped was extremely friendly. However, we went to pick up the bikes and one of them stopped working on our way home - it wouldn't accelerate. We called and explained the issue. They told us it'd be another $200 (after we'd already spent $1,000 on the tune up) to fix the issue. Our stance was that the bike worked perfectly fine until we dropped it off at the Bicycle Chain. They kept it for a few days and called us saying that it had been fixed. We tried to ride it home and it still wasn't working. We took it back and they told us we have a cheap e bike that'll end up in a land field - that there was nothing they could do. He said he'd tried to switch out the brake because the back brake was in bad shape - we JUST PAID THEM to replace all 4 brakes on both bikes. So, did they charge us for a brake that they never replaced?! The manager proceeded to call my bike cheap again and told me to call the distributor. Extremely inconsiderate. Will NEVER take my bikes here again.

I called in just before dropping off my bike for minor work and they told me it would only take 45…read moreminutes. It took 24 hours. When I called in the second day to ask when it would be ready, they told me how short staffed and overwhelmingly busy they are. But when I go in to pick it up the store is empty except for four employees-- three guys lounging around and one poor woman working her butt off in the back. I get if those guys aren't trained to fix bikes, but then train them. I lived in LA for years and the people living in tents on the streets fix bikes to get by. It's not some prestigious thing that these college kids need to pay their dues and work their way up to... just train them and watch your business succeed.

Awesome people. They help all the skaters I know with things from boot fittings, suggestions,…read moresharpening, gear and more! Great consideration of the customer and I always feel valued!!

I have used PSB Pro Services for a few years now. Andy and his crew are subject matter experts when…read moreit comes to skate sharpening and I highly recommend them. There are other places that sharpen skates, but PSB takes the time to really identify your needs instead of a routine sharpen just to move on to the next.

So, Athleta has a lifetime warranty on their products, and you can return/exchange items anytime,…read morefor any reason (their words, not mine). I chatted to an Athleta customer service rep before going to Southpoint to confirm. They confirmed. The woman working here let me know that, because I wore the item more than once, it's not "really" returnable. And that the pilling on my leggings are normal "wear and tear". (I'll note: i typically love Athleta but I've had some leggings for 5+ years with zero pilling...Athleta leggings should not pill). She said returns/exchanges are up to store discretion, contrary to the global return policy. And her decision was to not accept my leggings. What made matters worse was when she picked up the phone, held it to her ear, clearly about to take another call -- all while I was talking to her. It was clear she was trying to end the conversation and rush me out. I knew this person was wrong, so I called the Athleta customer service dept on the drive home, who confirmed that this person was indeed wrong. In their words: "She should have accepted your leggings." They offered to call her directly and read her the policy, or help me resolve the issue via email. I chose the latter -- mostly because this person made me pretty uncomfortable in-store. I normally love Athleta, but this woman's attitude was pretty rough and her refusal to honor Athleta's exchange policy was just not ok. Thankfully, Athleta corporate came through.

I can't believe I walked by this store so many times and never stopped to look inside. I'm glad I…read moregave it a try, there are so many nice things! I tried on a bunch of swimsuits and found it very hard to choose one because they all fit so well! Plenty of coverage, but still flattering shapes and vibrant colors. It looked like there were plenty of beach cover-ups, skirts, shirts and other non-sporty clothes, but also a lot of athletic apparel. Next time I need something in that department I will definitely stop by. The prices are below Lululemon and in range of Nike and New Balance. My swimsuit top was around $60 and the bottom $50.