WOW!!! I highly appreciate Alpine Village and the maintenance worker Robert. So much so that I am taking the time to write probably the 2nd review of my life. So just moved in to my new place and the electricity stopped working to half my house. After trying the circuit breaker and a couple other things I was out of luck. It's around 5:15pm end of day. Was able to get a hold of Tina in the office. Mind you this is during the pandemic and there is only her and one maintenance worker for 300 units. So she sent over Robert with in 5 minutes to take a look. He literally spent 2 hours taking apart almost every electrical outlet in my house trying to find where the circuit was losing power. At one point he even tested the circuit breaker and un tied the wires in the switches. Poor guy his wife was getting upset because he was now working overtime and didn't let her know because he was so focused on helping me out. Instead of coming back tomorrow he kept a positive, get it done attitude that even me being a firefighter was blown away by. Not only his attitude got it fixed but his technical know how was just as resourceful. He found where one of the outlets was interrupting the power circuit and after 2 hours of trouble shooting, now 7pm, he fixed it!!! He even said "I could have come back tomorrow but I know you wanna watch TV and not be left in the dark". What a blessing to have such a great staff team and great person in Robert. Please give Robert a raise, he definitely went above and beyond for me. At the end of a long day it's priceless to know that people care and have got your back. Can't wait to get settled and so far the apartment is awesome. Can't beat the price for a two bedroom in San Diego in a great community. read more

Alpine Village Apartments - Apartments Near Me - Alpine, California

The customer service was descent. I am sure maintenance is also amazing. However after evaluating crime in the area we declined moving into this apartment. Be aware of the site unseen policy where you put $300 down on the apartment. This is very scammy in my humble opinion. It is not refundable so you will lose this money in 24 hours. Showing us a similar apartment is not the same because some of their apartments are renovated! The others they don't want to show you are not renovated. read more

Dubi provided me with excellent service. She took care of my request right away. Alpine Village is fortunate to have her on staff.

Thank you for your lengthy response after texting e and asking me to remove the review. The 1st problem is we were told different things by different personnel. 2nd problem is you wanted me to commit 24 hours after approval without being able to view the actual unit. That has to be unlawful regardless of you having in your application contract. Why would I move into a place I can't see? 3rd problem was no one greeted us at the complex they just opened different units to view and they ALL were priced differently. I can continue about everything that was unethical if you would like....But please don't make it appear as you did me a favor. read more

Jose a maintenance worker in the community is amazing and always helpful and thorough with his work. Very friendly. Great job always

Dubbie the maintenance women is great! Always shows up for us super quick. She's fixed our bathroom, rain gutters, multiple things.

Jose was nice enough to not only complete my request to light the heater, he also came back when I came home from work to show me how to operate the flame. I appreciated his willingness to do so. read more

Jose Diaz and Doobie are both excellent maintenance workers. Always helpful and fix everything quickly and efficiently.

Dubbie in maintenance is awesome. I submitted a request for my AC and literally within five minutes she was calling and showed up to my apartment to address the issue. I have worked with Dubbie on several other maintenance issues over the years and she is always incredibly friendly and very professional. Great work Dubbie and thank you! read more

Dubbie is one of thee best employees here. She shows she cares and definitely dedicates her time to helping you figure out any issues you may have. She's super sweet and very reliable! Always has a smile on her face wether she's helping you out or passing by you on her cart. She's diligent and efficient! Thank you for all your help Dubbie! I appreciate it read more

1) good luck ever reaching an actual person in the rental office 2) good luck using their apps to submit maintenance requests 3) any upgrades they do are cheap and fall apart ie. flooring, faucets, overly painted doors that stick, holes in walls patched thin. 4) new lock system is not going to keep anyone out since you can't even use your security door when you leave home. 5) single pain windows rattle all day and night whenever a plane, fed ex, or car drives by. 6) no security 7) rent goes up $200-300 every time you renew your lease read more

ABSOLUTELY DISGUSTING!! Do yourself a huge favor and DO NOT move in this trashy trailer park called Alpine Village "apartments"! Christina, aka "Tina" is a lair for starters... Property management is horrible at returning phone calls, wont answer my calls unless we *67 or call from another number so they wont know who it is. While looking at the apartment for the first time before signing any papers, during the walk though I had noticed..... Paint stained carpet, dirty walls, dirty bathrooms with caked on soap scum in the shower, broken toilet seats in both bathrooms, rodent feces in the patio closet. Christina aka "Tina" had advised me the carpet would be replaced with brand new carpet, the walls would be painted, bathrooms would be cleaned and the toilet seats would be fixed before our move in date as well as the rodent feces to be cleaned up and would fix the problem to prevent further infestation, and she assured me the entire apartment would have a detailed thorough cleaning done before my move in date. Well.... Upon the first day of obtaining the keys,and during the walk through inspection of the "apartment" the paint stains were still there, indicating the carpet in fact was NOT replaced, the walls were spot painted with many places being missed, both bathroom toilets seats were still broken (one with constant running water), the rodent feces was still collecting in the patio closet., bathrooms and kitchen counter was obviously neglected to be cleaned. The carpet had smelt like pet urine covered up with carpet cleaner, dead flies in the window tracks where the broken screens were barley hanging on. After a couple of phone calls to this Christina aka "Tina" she had stopped answering my calls, when ever I would call from my number there would be no answer, when calling from a different number or *67 I would get an answer only to be blown off with more excuses. They eventually came and fixed the toilets, and sent a carpet cleaner over to shampoo the carpet. ROACHES!!!! FILTHY ROACHES!!!! I had asked this "Tina" in person face to face if she had any problems with rodents, bugs, or ROACHES considering she was the last person to have rented the place. The look on her face she acted as if she was insulted that I had asked such thing... I have been here in this sh*t hole less than a week and have already seen about a dozen roaches throughout the "apartment". The base of the sliding glass door from the bedroom to the patio is rusted and stained with what she said was from her dog urinating on it, which I was blown away that someone could allow their pet to urinate in the property they live in. The surrounding area is absolute filth! Other residents crap everywhere, I drive through the property looking around feeling like I'm in a trashy trailer park! HORRIBLE, and such a waste of money. This was a spur of the moment, last minute decision I made which I highly regret dearly! I am more than embarrassed to claim I live there and cannot wait until my lease is up! DONT WASTE YOUR TIME!!! KEEP DRIVING........ read more

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I have lived here for two years and only had minimal problems. I will say that there is a fantastic lady on the maintenance team, Dubbie Gomero. She is always on the ball and very dependable to get done and help you with whatever you need fixed. She gets five stars in my book! Unfortunately, my neighbor on one side has not been a good one to have. They make noise constantly and bang on walls. I turned them into the office and they threatened to kill me. I asked them nicely to not walk through the little yard that I do have and this is what I got. The laundry rooms are so so. They are nice to use right after they get cleaned but they get very dirty very quick. The new mailboxes they put in are quite a ways away for disabled person to get to which is a new issue. They used to be closer to our house and now they're not. The office has been nice to help me with my moving out since I am waiting for new construction to be finished. My move date keeps changing. They have these horrible trees and you get a car wash, come back and park in a spot, and the next morning your car has all these sticky sticky leaves all over it along with the bird crap there I'm tired of paying for a car washes! We have also had several apartments blow up due to meth labs and these apartments have a lot of drug use in them. I do like the size of my apartment and I love that nobody is above you but the walls are thin so you do hear everything from your neighbors. When you call the office and tell them some of the stuff, they just tell you to call the sheriff. The sheriff says they can't do anything you need to contact the landlord. Kind of a waste of time! Just like every other apartment, there is good and bad. Luckily, I'm out of here! read more

This update is mainly for maintenance specifically Dubbie. She is always so kind, so quick to fix anything and so understanding towards scheduling and your time. She is truly a highlight in a apartment that leaves a lot to be desired management wise. Eli the maintenance supervisor is also awesome and will do anything in his power to make sure that what you need is taken care of. They are older buildings and with that will come issues but if you put a request in they will be there to fix your issue in no time. read more

Update coming soon! In the meantime, avoid Alpine Village Apartments and Essex Property Trust. There is nothing positive I can say about this company, aside from praise for their maintenance staff, who are truly the only people in the organization that care about residents. read more

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Dubbie is the absolute best......she can fix anything and with a smile !

I really love these apartments! The management is great, and the maintenance team are all really sweet and helpful. I've put in multiple maintenance requests and someone always got back to me within minutes, even on a Friday after hours when I had an electrical socket malfunction, Jose called me and was at my door to help immediately. Thank you so much to Jose Diaz and the team! read more

Hi I found it to be over price for just a apartment and that the water was off in some of the most beautiful spots in the grounds over all I can find other places that are much nicer and cheap then alpine over all not impressed Ms. realtor read more

I helped my mom move into Alpine Village two weeks ago. I want to make a special review for Dubbie Romero, she has been so helpful and friendly to us! She was very professional and quick to fix anything that we needed when we moved in. Thanks Dubbie you are the best!!! It was great meeting you! read more

I have lived all over the United States, renting due to the nature of my employment. This is by far the worst experience I have ever had living in a rental unit. I will summarize the key points of my opinion regarding the complex below in order to most effectively persuade you to never rent here. -apartments are old and in disrepair due to ineffective or unprofessional repairs (wall patches, ceiling water damage, damaged electrical outlets) -trash dumpsters are frequently overflowing with refuse, oftentimes garbage bags and trash from garbage bags lays upon the ground for weeks near the dumpsters. -property management is unresponsive to any complaints By far the biggest issue at the complex is that there is absolutely no screening of tenants by property management. The only important thing to the company is to keep units occupied at all times. This leads to the worst sort of residents in these apartments, as well as constant evictions and residents fleeing the conditions of the complex. Oftentimes, apartments become de facto flophouses. Several residents actually rent the apartment, then allow many others to live there, either full time or part time. There was actually a felon on probation living next door to my unit who had rented "a room" from the actual tenant on craigslist. There is absolutely no oversight or management of the complex once the "front man" rents the apartment. These people do not seem to be gainfully employed either, so they will always be present in the complex - day or night. In addition these "flop house" apartments are often lived in by younger drug-using residents. Loud alcohol-fueled parties throughout the week and weekend often ensue, without any effective response by the designated security agency (Harbor Patrol). You will have no quiet or peace in your apartment while living here. There are a great many domestic disturbances taking place on a regular basis. There are many pitbulls and other prohibited dog breeds (prohibited in the lease you sign) present within the complex. Management collects no pet rent from these pets obviously, since they are prohibited. They will however, charge honest pet owners with allowed breeds. I rented here because I had to find a place from out of state on a short notice and I took a gamble. I lost that wager. I have approximately four months remaining on my lease and the complex will not release me from the lease, even with all the issues I have experienced. In sum, I implore you, do not consider renting here, If you have a family or small children, stop at this review and think of this complex no more. Any other renters are strongly discouraged from renting here. Negative reviews such as this are often countered by canned responses from the management company trying to mitigate the damage. Do not believe any of it. The only motivation I have is trying to save you from leasing in this slum and exposing yourself to the misery and frustration that I have experienced. Do not say you were not warned. read more

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So pleased with Tina at front desk. She is very prompt and pleasant.. Always happy to see me and is very helpful when I need things done promptly. read more

Beware of the bait and switch. They were very nice and showed us one unit that was done and ready to be rented. When we expressed interest in an upcoming unit we were told we had to wait til it's ready to see it and wanted us to put a $300 deposit down to hold it. I declined the deposit and was given an appt. to view said unit at a later date. Appt. day is here. Thank goodness I called to confirm. I was informed that the unit rented. So, they only got me for a $48 dollar application fee. But, I would have driven all the way out there, cause they couldn't make a phone to cancel the appt. they made for me to view the unit. Very unprofessional &inconsiderate!!! Based on the other bad reviews here, I feel sorry for the poor sap that rented this apartment, sight unseen! read more

Was once nice. Now bad and getting worse every day. Essex (the company that owns and runs the complex) is mis-managing this place right into the ground. Trees are allowed to die and then left to rot. Tasks of property maintenance, e.g. repaving the streets, are botched so that the result is worse after than the condition was before. Garbage piles up and overflows out of the dumpsters. Residents have junk all over their patios in clear violation of the lease rules, which are not enforced. Crime is rampant. Water is routinely shut off without notification. One by one, amenities are disappearing. And the rent is going through the roof. Disgusting. Don't be fooled. Once they've got your commitment, they don't hold up their end of the bargain. read more

This place has some serious pros and some serious cons. If 2.5 stars was an option for me to give, I suppose I would give it. But it isn't - and I just can't bring myself to round up. The layout of these apartments is great. Many are shady, green & the grounds are kept quite well. As other reviewers have mentioned, there is nobody above or below you. It's wonderful in that respect! Also: gas stoves & HOT hot water. Yes! Maintenance guys are very nice. You see 'em around daily. Its a cool, and quite nice looking community, ESPECIALLY for the price. HOWEVER, there are some serious issues. At my apartment, an un-designated parking spot is right in front of our walkway to our front door. We LITERALLY WALK THROUGH A PLANTER EVERY DAY TO GET TO OUR HOME. The people in the office are SO kind, but must be helpless. I don't know why this can't be resolved. Its absolutely ridiculous. Also, and probably more importantly: MY CAR HAS BEEN STOLEN FROM HERE. Granted, it is a Honda- I know those are easier to steal than other cars. But it still happened, & right outside my window. Very creepy. What really sucks is: the complex is supposed to have a security presence. The Harbor Patrol I believe. I can't be sure - because the only time I ever see them or their cars is if one of their vehicles break down and they leave it in an open parking space for a week or two for temporary storage. Lastly, last night a resident's car alarm was going off for HOURS. While I absolutely understand the complex is not responsible for this, you would imagine that there would be a phone number available to call the security company. Apparently, this is far too much to ask. I'm not too keen on the idea of renewing my lease at Alpine Village Apartments. And my recommendation is this: Don't rent here unless you get an AMAZING deal. Because you'll likely have to do a lot of standing up for yourself through your time residing here. read more

I'd like to thank Robert in maintenance, our water heater wasn't getting as hot as it should and so I emailed and not even 10 minutes later Robert was here to check it out. When we first moved here I wasn't sure how maintenance would be since there are so many apts but they are awesome! read more

Great staff, very helpful. Maribel the property manager has been very helpful and assisted me every step of the way. The maintenance crew is also very punctual and works quick. Highly recomm read more

The office staff is very friendly, and helps when anything I need almost immediately. The best part of these apartment homes is maintenance. Rob is by far the best maintenance guy I have ever had. I put in an order and it's fixed that day. Always friendly hard working and goes above and beyond whatever I ask. Definitely plan on staying after my lease is up. Only minus one star because not stoked on the people who live here but that has nothing to do with the people who run the apartments because they're all amazing. read more

This place is very unprofessional they accuse you of many things that never happen and want to say we cant have an emotional support animal because of the breed. Houses getting broke into cars being messed with and the manager does nothing to fix the problem. They are dirty and side with people who start problems and every issue with breaking the lease. Never have i had the worst experience with any place. My suggestion is to never move here its terrible and dirty.Scandalous people who are very unprofessional and ruin your life. They lose people rent check and wts bills, over charge dor such a small and run down bug infested apartment. read more

The apartment I live in is old. It has layers and layers of paint. The carpet is old. The bathroom is so small that a toothbrush holder can't fit on the sink. There is no space allocated for a dining room table. The living room and bed rooms are small. There is only one small old window unit to cool the place down so the bathroom, and bed rooms have no air conditioner. The old fashioned wall heater gets in the way with uneven heating that only heats the room that it is in and the bed rooms stayed cold. The apartment is infested with roaches and ants. The cabinets are old with handles that are stripped and fall off and installed unevenly. The washer and dryers are located so far away that I must drive my car to use them only to find out that they are out of order and taking money off of my laundry card without turning on a washer or dryer. When I complained about the washer and dryer laundry card ripping me off to Maribel the manager she told me that it wasn't her problem that I needed to call the laundry room folks myself. The Jacuzzi heater often doesn't work and is freezing cold and dirty. The heated pool heater is not turned on and dirty and cold. Was told it wasn't the managers problems because maintenance was in charge of that. Several times the health department condemned the pool. The weight room has no air conditioning so it gets very hot and the equipment doesn't operate properly. When there is a problem and you call their security service the people who answer the phone are rude and hang up. The security guard is useless. Police are here frequently. The price is ridiculous and the fact they raise the rent when you renew your lease is absurd and a reason why most move. Alpine is a nice community and this deteriorating, mismanaged apartment complex doesn't fit in. I was embarrassed to have visitors come over because the place looks so run down inside and out. Whenever I go to the office to pay my rent or speak to someone about a concern the office has been closed during regular business hours. They all take a break at the same time which doesn't make sense when they have 3 working in the office and don't bother leaving someone there to assist the tenants. Its absolutely true about them not answering calls unless you *67. They obviously don't have enough dumpsters, and don't have the dumpsters emptied frequently enough because they are all over flowing to the point the trash is laying on the ground around them with a horrible odor. No place for kids to play. IMHO this old worn out dump needs to be torn down and new decent housing needs to be built in its place. It would be nice if they could find respectful, professional people to manage the property as well. read more

Alpine Village Apartments - Tenant throwing cans on the street of Alpine Village Apartments then drove back and forth crushing them. Loud, ugly, blocks road - Apartments Near Me - Alpine, California

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I dealt with Miguel and Brie, such great help and very responsive to emails and phone calls, To get my girlfriend and I into their apartments to call "home", can't wait for the move in less than a month read more

The office staff were very dishonest about our deposit when we moved. Whenever we called for assistance, no one answered the office phone or was available to help on several occasions. Staff in the office were also rude, the pool and jacuzzis were never taken care of and they were even forced to close them at some point for not caring for them properly. Garbages were often overflowed and there was a lot of trash around. read more

I am looking for a new place, came across this place. I feel uncomfortable when I do tours, because they always feel like a sales pitch but Julia Mendoza made it a good experiences. She answered all my questions and gave me the info on move in units and amenities. read more

I really enjoyed the time I spent living Alpine village apartments Christina was A-blast C really helped us out a lot C offers great customer service and I couldn't be more happy with the service I received from the staff Alpine village this community as a tightness community and offers a lot of amenities if you have a family the apartments and cozy in nice I would highly recommend this community to anyone 5 stars all the way baby read more

Please note: Alpine Village Apartments comments did not relate to my MANY complaints over the course of just the last two years, and I've "reached out" more times than I can count...I "reach out" to be laughed at and abused so now I'm "reaching beyond" being lied to, blown off, and generally disrespected...precisely how they circumvent responsibility, you'll be "reaching out" from six feet under...Sorry you chose to break the law, deny me payment and my rights, as well as abuse, harass, threaten, accuse, and generally disturb my ability to quietly enjoy my home of 25 years...That's very bad of you, very bad indeed... read more

This place is a real joke. They have a move in special and then raise rent $100 a year.they don't pay for the trash you split it between everyone in the complex wherever there's 5 people in the home or 1. It's absolute crap. You also have to split the water bill between everyone. Just a money hungry company read more

Just moved from El Cajon, and I am immensely in love with my new apartment. The staff are all friendly and understanding. Wish I had found this place sooner. Spacious and in a great neighborhood. Thank you Tina for ensuring my concerns were addressed promptly. 5 stars read more

My review is 4 out of 5 stars due to the fact that my fiance and I had a couple issues with appliances and lights burning out a month or so after moving in. However if anyone deserves recognition here it has to be Robert. He's very attentive and performs maintenance as requested without ever complaining. He's come to my apartment many times since I've moved in for various issues. Biggest one by far has to be with our stove. He got us a new one in only a couple days. He always has a smile on his face and is a joy to be around. Thanks again Robert. read more

Maintenance is very on top of it! Robert comes by to check out every detail of the house and make sure it's in good condition or up to date. We recently got a brand new fridge! Thanks maintenance! read more

Went in there to walk the property and was able to get a tour by a very friendly woman who gave me all the information that I needed. Maribel was outstanding and her customer service was above my expectations! I will definitely be coming back when my lease is up on my existing apartment. read more

Robert is maintenance man extrodinaire. Grateful he found the cause of my circuit problems and my lights, tv and WiFi are back on. He has solve every problem I've had and grateful for his knowledge. read more