What a ridiculous place..don't know if dr.s are good. Cuz I can't seem to get past the ridiculous…read moreoffice personnel.sonething needs be seen NOW.WAS REFFERRED.and three days later nothing.high more staff or train the ones to do more..what happen to the medical world. never been thru so much B.S...

One of the worst "dr.s offices I've been to. I use hear stories about how they treat patients and…read moredreaded going. I didn't have a choice this time. I had a referral to see orthopedic Dr. It was a total waste of my time and day. I made a appointment back in Sept 25' didn't get to the appointment till Oct 30,2025 cause they are "so busy" but when I go all I see is staff talking lollygagging not paying attention ignoring patients , being unprofessional. I had a 930am appointment I showed up at 850am. I was sat in a room at 9am and ignored and just disregarded. I sat in the room till 1005 am. I could hear multiple people walking around and "Dr." Going room to room but not mine and this is supposed to be a specialist. Ha in what ? Needless to say I walked out after just sitting there and wasting time by waiting. If they don't respect my time I'm not gonna waste more of my own time when I could have been doing something more productive. I walked out and 1hr later these bozos had the nerve to send me a text message saying that I missed my appointment. Definitely a joke of medical facility. Scr3w them

I've been in here twice, once for my left wrist and currently for my right shoulder, the staff…read morethere is knowledgeable, Physical therapy has helped me regain range of motion.

If I could leave a one star review I would. Appointment was at 3:30 and I was running a bit late…read moretherefore I called and let them know. The lady on the phone told me there's a ten minute policy and that after ten minutes I can't be seen. I arrived at 3:38 and was told because it's past my appointment time I won't be seen. After stating that I made it within the policy time they stated it's because they're short staffed. This is ridiculous and I do not appreciate the customer service received. Don't tell me if I make it within the ten minutes I can still be seen but when I do you turn me away. Horrible place.

Great people, they all work together very well. Today was my last visit,…read morethey really helped my injured Achilles tendon. I am Kaiser patient and very thankful I can come here in Hemet.

Office is poorly maintained. Carpet is dirty. PT assistants do not stay with patients for initial…read morewarm up and stretching before seeing the licensed therapist. Set up poorly. Crowded. No privacy, everyone is stacked on top of each other. Assistants really need to stay with patient so exercises are done correctly and there are no injuries. Assistants are sitting in a huddle of six laughing and joking about Walmart and all six of them are ignoring their patients. Extremely disappointed. Also in serious need of a cleaning and a paint job. No excuse for a business looking like this. The entire facility is in need of a serious deep cleaning and a paint job. Absolutely no excuse for letting a business slide like this.

Have had about 10 sessions of a 16 session set for wrist injury to rehabilitate from hand surgery…read more Have found staff knowledgeable, considerate, helpful; Therapy has made a big difference. Very pleased with the results.

amazing staff amazing therapy this is an occupational therapist not just physical therapy they…read morespecialize in had therapy as well highly recommend this place !!!!!

great place, the people are wonderful,great food and activities. we play bingo and loteria and its…read morejust a great place

Great place for those in need of extra care. Staff is friendly and educated. They have a physical…read moretherapy room, reading area and much more. I love that they cater to your dietary needs. They have a nurse on site that can assist with making sure clients are well and that Their medical needs are being met. Good people. Highly recommend them. Almost forgot to mention, they offer free transportation to and from members homes.

The care is OK. But if you have personal clothing , phogragh everything you got or when you get it…read moreback,it's not in your belongings. When asked for them they tell you to wait until Monday. But when you had wanted them they are no where to be found.

If I could give no stars, I would. First off you can't get through on the phone and when you do,…read moreyou spend over 15 minutes on hold. They have no rails on the beds so patients can roll right over onto the floor. They never called me to let me know my mom had pneumonia; I had to find out from my mom herself. There is garbage on the floors that never gets picked up. The patient phones in the rooms are out of order so my Mom can't call me. I work in the medical field and I wouldn't send a dog to this place if I had a choice.

Our family absolutely loves NDR. My 8 year old son, who is in the autism spectrum, has been…read moreattending NDR for almost about a year. The equine therapy provided by NDR has tremendously help my son in his autism journey. Not only they help him with the physical aspect of equine therapy, but his sessions also teaches him about compassion, patience, good work ethic, and responsibility. The team is passionate about what they do, and is really knowledgeable in dealing with kids with all sorts of physical and developmental disabilities. We feel so lucky to have found NDR, and have been recommending this place to other autism moms in this area.

They have great staff thank you Donna for being so easy to communicate to. My son is enjoying his…read moresessions. Thank you so much we look forward in continuing our horse riding lessons.

Nurse Tawny is a wonderful nurse, very friendly and knows her meds. -Judy Thornbroughread more

Had a family member there after a stroke, first room was nice since it was a private room , not…read moreenough CNA's to actually do a good job with patient care , they would rather have my family poop in a diaper then offer a bed pan , or took forever to answer call lights, some nurses were nice and some just flat out didn't no what the hell they we're doing or talking about when asked questions about my family. Supervisor or only RN on each station tried to ignore you if you had questions . Had to be there daily and do a lot of complaining to get anything done for my family. Administration of course was nice since they don't want complaints. Try and stay away from this place if possible if not please stay on top of your family or it's bad patient care from start to finish

So my mom fell and it was a bad one so we had no choice but to place her in recovery ‍ I was…read moreworried because the last place was HORRIBLE... This place 1000 times better the staff so friendly (over worked, with great attitudes) and still spot on with their patients, they care the place is old but clean and everyone from the sweet lady at the front desk to all the people who answered the phones never giving attitudes to the nurses and CA's to all the PT staff EVERYONE WAS AMAZING Can't thank you ALL enough!!!

I visit this facility three times a week to advocate for a friends loved one. Her family lives out…read moreof state so I am the only visitor for, sometimes, weeks. I am impressed every time I visit here. The facility is clean and the staff is beyond comparison. They seem genuinely concerned about the wellbeing of the patients. It sometimes feels like a family atmosphere where everyone knows each other, including the patients. There are many students that work here as part of their nursing program so there never seems to be a shortage of help. I have visited patients at many skilled nursing facilities, and I find this one to be one of the best. The only downfall is it is an older facility and could use a facelift.