Sergey went above and beyond. He got me in same day and replaced my windshield, even put on my new…read morewiper blades that I brought in. The cost was $150 less than the quote from safelite and his lounge area is much nicer. This is a family business and you can tell by how well they work together. They don't have many yelp reviews but they have 463 reviews on google so I think they've been doing this awhile

4.4/5 stars - I had a windshield replaced on my Honda CRV. The job was done very well and staff…read moremembers were professional, couteous, and friendly. The waiting room was clean and comfortable. The Wi-Fi was quite spotty/intermittent and the job took 2.5 hours instead of 2 hours. I would recommend NW Auto Glass highly - just don't expect good internet and allow extra time in your schedule in case the work requires a bit more time than anticipated. The communication online related to Q's and A's and making an appointment was excellent. Thanks, Sergey and crew!!

I've used these folks personally as well as for the company I work for. They are always helpful…read moreand super efficient. Pricing is the best in town after getting several quotes on different occasions. I'd highly recommend them.

Not enough good things to say about this place. I love everything about this place from the staff…read moreto scheduling to their technicians to their pricing. Smooth, easy, efficient, friendly, affordable. So, so many adjectives I could add! You need auto glass get yourself here!!!

I was very impressed with every interaction!…read more Upon calling around to get prices for replacing the windshield and rear-view mirror on my Rodeo, they get points for not rushing me off the phone like so many of their competitors. They also accrued points for not tacking on extra fees such as molding, like their competition. I also liked that Glass Co had rea-view mirrors on hand. Other places told me to bring one in from the Pick & Pull. I chose this location because they seemed so eager for my business. Don't let the sketchy location fool you--the service at Glass Co is excellent. Everyone was friendly and they even offered me a ride to IHOP (across the street) while I waited. The work was complete in less than an hour and a half--very impressive. They said I had been quoted about $10 too low, but upheld the lower price, which I thought was really cool. My windshield is perfect and the rear-view is mounted just as I requested. When I went to get my car alarm re-hooked to the windshield, even the people at Car Toys were impressed with how nice my car looked and how fast it was finished. I strongly recommend Glass Co and will be going back for any glass needs that may arise.

They installed a new passenger side power window in my 1974 classic car and fixed a chip in the…read morewindow shield. They did great work and a very reasonable price. I would recommend them to anyone that has a window problem in their vehicle. This is the place that I am going to be taking all of my damaged windows to for repair. Very professional and customer minded.

I needed a windshield rock chip repaired quickly and called Q's. Quentin returned my call quickly…read morebut unfortunately we weren't able to set an appointment to fit my schedule. He referred me to another local shop that got me right in. I don't know many vendors that would put the interests of the customer before their own and refer business out to another establishment thus missing out on the sale. I will definitely call Q's in the future for any glass repair/replacement needs and based on his honesty and responsiveness I would absolutely recommend his services.

Promptly called back. Answered all our questions. Came to our house. Good job, done quickly.read more

This is a business I never wanted to go to because it means I had a rock chip but these folks got…read moreit done pretty efficiently. I arrived early for my appointment and their technician got me checked in right away. They did not seem super busy so he swiftly started on my vehicle and it was done in around half an hour. The workmanship was great but the customer service was somewhat less. While it's a fact that they do this all the time, I almost never need auto glass work yet they seemed to expect me to have expert level knowledge of my car's glass and my auto insurance policy. The scheduler Teri was fairly terse in her interactions with me. I felt validated in my assessment when I overheard her on the phone with another customer (it's a very small office). Definitely use this place for your auto glass needs but check your expectations at the door.

Did not just replace the windshield, but did all the calibration for the traffic assist features.read more

My husband and I recently had our windshield replaced by Glass America! They were able to get us…read morescheduled right away and even came out to our home to do the installation! I am very happy with the customer service that I received from Dan and his team!

From the owner: As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass…read moreAmerica has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship Glass America is independently owned and operated, with repair facilities throughout the country. We have a complete inventory of OEM (Original Equipment Manufacturer) quality, windshields, door glass, back windows and supplies for every type of vehicle. Whether it's domestic, foreign, passenger, or commercial, let Glass America be your one stop auto glass solution for all years, makes and models. From complete windshield replacement and installation to small chip and auto glass crack repair, Glass America does it all. We offer same day scheduling and our mobile service will repair your vehicle at your home or workplace for no additional charge.

I had a great experience dealing with Glass Doctor of Spokane. I had a rear passenger window on my…read morecar that needed to be replaced and they were able to get me in right away. The new window looks great. Customer service was excellent. And the price was cheaper than other glass repair shops. I would definitely recommend these guys. Thank you!!!!!

We tried to get in touch with the glass place in Cheney, but they never called back, or messaged…read moreback from our attempted contact with them in social media. My Hubby called these guys and they had techs at our house the next day for measurements. Less than a week later, we have our kitchen garden window fixed--after a crazy break with our patio umbrella on a very windy day! All the techs were great, and Hubby says mention Christina from the home office for great communication during the process.

The guy was really helpful with my daughter who brought in her car as a college student she wasn't…read moreused to having a cracked windshield he was very consultative and let her through the process

Friendly, helpful people. Replaced our windshield and did the recalibration in less than 2 hours…read more The windshield looks great. They worked well with our insurance company and we just paid our deductible which makes the expensive windshield a great value for us.

Fast and easy now I dont have to replace my windshield it just took 15 minutes and my insurance…read morepaid for it all I didn't need to spend a cent

Raphael was very helpful, professional and quick. Rock chip repair looks great. Thanks!read more

I do not recommend Spokane Sunscreen. Tint installed on window did not match other tint in my car…read more Tint did not shade light like the rest of the windows. When I shared that I was not satisfied with the outcome and that I could not recommend them to other customers, Luke said, "That's fantastic! Have a nice day. " Do yourself a favor and go elsewhere! You can see in photos below their tint on the left does not shade the UV light like the tint on the right.

People are nice, waited almost 2 months to get my car in. Used to have the rep as 'Best in Town' -…read morenow I'm not sure who that is. Brought by Subaru here to get my windows tinted. Looked fine and all, sat in the driver's seat and immediately noticed the corner window was not lined up and bubbly. Since it was closing it had to bring it back another day to get it fixed. Scheduled to get a visor strip on my truck the next week to give them the befit. Sure it looked good from the outside, immediately as I drive off I see there is a gap in the corner and my dash cam wires were pulled and not retucked to my headliner, (this was from them pulling my camera to move it, I get that but tuck the wires you yank out - further they denied they did this.) had to bring it back another day to get that obvious gap fixed. Had to bring back my Subaru to get the window redone. (more gas) Had to bring my truck back to be redone. (more gas) Wasted countless hours for 2 trips for 2 vehicles just to get the job right. Clearly no quality control before it's shipped out the door, feels like 'hope they don't notice' mantality. In the end, just a passive, 'sorry' as I leave (which I wasnt sure I was going to get) from the owner as if he passes them out to all the customers. I would recommend taking your business elsewhere.