I've been shopping The Pot Rack for years, and it never disappoints. It truly feels like a cook's…read morecandy store, but thoughtfully curated and easy to enjoy. Erika, the owner, has created something special here. The shop is filled with high-quality cookware, beautiful bakeware, and a stunning selection of exceptional knives and cutting boards that feel both functional and elevated. What stands out most is the experience. Erika and her team are knowledgeable, approachable, and genuinely helpful. They take the time to understand what you need and guide you without any pressure. It's one of those places you can pop into quickly (or linger) and discover something new every time. A true gem in Jacksonville.

It's such a shame that the old owners are gone. The new owner is RUDE. More than rude;…read moredisrespectful, unprofessional, just plain awful. After the Christmas Eve debacle, I decided to give her another chance. Went in willing to pay $20 per dishtowel and I had picked out five. Then I had to wait to ask to find something else, while she chatted with a friend. When she was done, I asked where I would find pot holders and she said "back there". Um, ok, there's no one else in the store. Not sure what "back there" means. That's when I decided to see if the lovely Carefree Buffalo, next door, had something. The dish towels were to be a gift for a retiring librarian who loves to bake. Anyway, I left and found something fabulous next door with a helpful, kind salesperson. So DONE with this place. Two strikes and you're out, lady. This occurred on May 1st, 2026. Crazy lady. I stood and patiently waited while you chatted with a friend. No one was checking out. Someone was standing and chatting with you. She had NO bag in her hand to indicate she had just purchased something. I did not stomp out, in fact, I said I would be back. There were no other customers in the store when I left. You have multiple reviews on how rude you are. It's not the first time; but it is definitely my last. Not only are you rude, but you also lie. I'll be going to The Kitchen Collection in Grants Pass. In case you didn't get the memo, that I got when I was 16: THE CUSTOMER IS ALWAYS RIGHT, even if they aren't. Instead of trying to salvage the situation, you double down and blame the customer and make up a story that "everyone", who wasn't even there, was glad I was gone. Thank you so much for responding. You just proved my point beautifully.

I contacted Colonial Sharpening for my gardening tools - 2 pair of clippers and a lopper. Even…read morethough the loppers were a little bent and quite dull and rusty, Doug sharpened and shined them up and they work great- ditto for my gardening shears. It was done in a timely manner and for a very reasonable price. I recommend this business.

From the owner: I'm retired and work from home, sharpening knives and garden tools. Knives are $5 each and garden…read moretools start at $5 with a max of $10 depending on condition. I don't sharpen scissors or chain saws. Look at my reviews on Google. A sharp knife is safer and a joy to use. Most don't know their knives are dull until you get a chance to use a knife sharpened by me. If you're within 5 miles of my home I will come to you for a minimum order of five. I also offer a knife sharpening event in your driveway if you advertise it on social media and invite your neighbors. The event will last a max of three hours and you get 10% of what I make. Sundays Only. Call or text me at 458-203-0705. Thanks and many blessings to you and yours.

I called to see about having my Husqvarna mower repaired and left a message on their recorder. No…read morereturn call after 6 days so I went to the Myrtle Creek dealer.

Worst place to get work done, if you own a landscape business avoid this place. They delay repairs,…read morebecause they are now in the landscape business. They see no conflict of interest competing with the people they repair equipment with. This is not the original Diamond Power. The owner can not be trusted and thats my opinion, But if you want to give your landscape business to your competition go right ahead. I for one will never use them. They are not honest.

The BEST service! Repaired our Craftsman Pressure Washer which has a Honda Motor, in the time frame…read moreand for the price quoted. It works better than ever! GREAT customer service! What more can you ask for?

From the owner: We are a local, family-owned and operated repair shop dedicated to providing the highest quality…read moreservice and products to our valued customers. You can count on us for friendly, honest and affordable service every time, which is why our loyal customers won't go anywhere else. We service just about everything in the small engine outdoor power equipment world Our Services Include: Professional Small Engine Equipment Repairs Landscape Small Engine Equipment Repairs Snowblower Repairs Generator Repairs Chainsaw Repairs & Chain Sharpening Garden Tractor, Lawn Mower, Trimmer & Rototiller Repairs Blade Sharpening Pressure Washer Repairs Wheel Line Engine Repairs