I thought our sale person was very helpful and got right to work. He was. Very helpful.read more

The whole process was fantastic! Thank you so much to the delivery guys who kept me posted and…read moreupdated not only of their anticipated arrival, but also during every step of the installation!

My husband and I purchased new computers and Ben could not have been helpful in answering our…read morequestions and assisting us with loading software that we wanted to continue to use. We really felt that he went above and beyond in trying to resolve our issues, and we are very grateful to have this expertise available locally!

Definitely the place to go if you live in town the staff is always friendly and very helpfulread more

Excellent customer service. They really spend time with you making sure you are happy with your…read moreart, framing is expensive so this is very important. Such a great selection of frames are available that it can be a little overwhelming at first but everyone there is very patient and knowledgeable and made things much easier. And if you need a quick art print for a gift they carry a decent selection here. I've spent a lot of money on framing so it's nice to find a place that seems to genuinely appreciate my business.

Excellent customer service. The staff are very knowledgeable and helpful in assisting with buying…read morethe right frame. I had purchased a round frame several years back and wanted another to match. They were so helpful in researching and getting exactly what I wanted. The Great Frame Up is definitely my go to place when I want a frame.

We just love having a local hardware store in our small town. Since moving to the area this past…read morefall we've had to make numerous trips to the hardware store. The staff are always helpful and friendly and never disappoint us. The store is well stocked. If there is something we need that is not in stock, the staff does whatever they can to order it for us. Definitely the best hardware store that we've been to in over 15 years.

Greetings! I am the…read moreProperty Manager for the School St. Apartments here in Marshall and I use Hellenbrand's Ace Hardware all the time! They carry a wide range of supplies for multi-family housing complexes. I use them all the time for keys, tools, lawn and garden supplies, sand, paint and other things. The staff is incredibly friendly and nice. They really do go out of their way to help and offer friendly advice. I like the fact it is locally owned. They may use a major brand name, but the service and selection is much better than Home Depot or Menards. I would much rather go into this hardware store than a major chain like the above mentioned. I would definitely recommend this Ace Hardware store to anyone looking for a great deal and good service! Keep up the good work, guys!

I've been absolutely dreading mattress shopping, so much I have put it off for years. I was…read morepleasantly surprised at how lovely mattress shopping could be, thanks to a great salesman "sleep expert" -- Evan. He was incredibly personable, walked me through all the mattress options, explained the lingo. He was honest with me about the best brands, the benefits of each mattress type, the drawbacks, etc. I ended up getting a Sealy Posturepedic that I really loved, plus two pillows that were on a BOGO sale. Evan was able to score us free delivery and just made the whole process less painful. Go try a mattress, stop buying cheap ones online -- your back and body will thank you. Go here and see Evan.

I bought a metal platform frame here and returned it an hour later after receiving one from a…read morefriend. It's been over 2 weeks and my bank still has no record of any credit being issued back. The salesman informed me in very rushed terms that everything was probably fine and there wasn't anything they could do from their end and to try back after another week. This is the 21st Century - at any other store this money would have been back in my account that evening. I can only assume that they screwed it up or are holding my money and hoping I'll forget while they earn interest on it. I filed a claim with my bank. Don't shop here. The sales people are nice enough until you buy something.

Amazing customer service! Cody provided excellent technique information when using a cut brush. He…read morewas patient, understanding and built my knowledge base. Thank you Cody!

This was actually an Ace Hardware…read more I rented their mini tiller today, as I have done for the last 30+ years. Usually I was supplied with the two cycle gas and a can to fill it up. This year I was told to return it full of fuel. Bearing in mind this is a 2 cycle engine and takes an oil gas mixture. I returned it 30 minutes later without fueling. The charge was going to be $10 for the quart of fuel I used. We debated and I paid $5 for the fuel. Don't know why they had to be so expensive and so hard to deal with. A reasonable charge would have been ok. $10 is not a reasonable charge.

Richard knows his stuff and has helped me out many times…read more Nice clean store and friendly folk.

Beautiful Ace Hardware! I decompressed after work wandering the aisles and the fab outdoor plant…read moreand garden space. Bought way too many plants, soil, mulch and a lawnmower! Really friendly and attentive staff. Organized, well stocked! Loved all the dahlia bulbs this spring. Definitely one of my favorite Ave Hardwares!

Been coming here 25 years. It's one of the places I feel comfortable and enjoy the atmosphere…read more They have bailed me out of jams numerous times. We've bought mowers, blowers, barbecues etc. because it's easier and staff are so helpful. Prices and the rewards club are at par with the big box stores. If you peruse the aisles, you'd be amazed how many items they have that you wouldn't think they would have.