Have used Sunrise for several years for car audio, remote start and some home speakers. Top shelf…read moreproducts, knowledgeable and helpful staff.

Great folks that know their stuff. Went above and beyond for me -- along with others as I got…read morerecommended to go here. From car to home this is the place to go!

When I ordered a sofa from QM, Missy Fitzgerald probably thought it was an easy sale! When it…read morearrived with flaws, I started to call her with my concerns. I HATE complaining. I felt awful, but I knew things had slipped by inspectors at the factory. She NEVER made me feel like a jerk or that I was a pain. She stuck by me, and worked hard to make sure I was taken care of. Now I have a new sofa I absolutely love, thanks to Missy! I can tell you from experience, QM stands behind their products. Plus, the installers were great! They arrived on time and when we decided the bedroom rug would look better with the sofa, they insisted on helping me move it!

Quality of product not of designer quality. Something is wrong with one set of draps but I can not…read morediagnosis the issue. I just know the installer is not the problem. He came back to adjust but issue still there

They always have too quality plants and are consistent in quality plantings. They are typically…read morehigher than any one around but I've never had any issues. Their customer experience can be hit or miss but on my last visits a few days ago I had a great experience.

Absolutely bizarre experience. I am old, legally blind and live alone. A neighbor offered to pick…read moreup the plants I wanted to purchase. I was grateful since I have no way to go to the store myself. I called and asked if someone was available to assist me in placing my order. I was told that they don't do that. They wouldn't sell me the plants that day for pickup the next day. The reason had something to do with watering the plants or something - I wasn't real clear on the logic. I explained that I wished not to order plants, but to purchase them and my neighbor would pick them up the next day. I was told that they don't do that. When I stated that either way, if I purchased them now for pick up the next day, or purchased them the next day for pickup that day, the plants would remain in their store for the exact same amount of time. Getting nowhere, I asked to speak with a manager and after being put on hold, was then told the manager was taking care of a customer and they didn't know how long it would take. I asked that the manager call me when he was finished with the other customer. I left my name and phone number, but no return call ever happened. I guess he is still with that other customer. It is a popular store in a good location so maybe they have enough business and don't care about me or my money. Bizarre.

Amazing customer service!!! They have great selections of bikes and accessories. They fixed my bike…read morevery quickly and now it is better than ever!

I was on vacation in Boyne and had a 100 mile Ironman training ride to do but had a major issue…read morewith my bike. I called North Country Cycle 20 minutes before they closed on a Saturday evening and they told me to bring the bike in. I arrived after closing hours, they let me bring the bike in, and promised to work on it Sunday morning so I could complete my ride. Instead, the owner stayed late, fixed the problem, and called me to come get the bike before I even made it back home that evening. On top of that, he charged me a minimal repair fee when I was prepared to pay five times that much for the effort! One simply does not find this kind of service nowadays - they are the best!!!

Absolutely love Cooks, o have a problem, Derek and Co. always have a solution. Curtis is always a…read moreSunday favorite as well. They have everything but outrageous prices.

This place may seem a little daunting at first, but what a place!!…read more They have tons of useful inventory and the staff is very knowledgeable. I live 50 minutes from the big box store and 10 minutes from this establishment. Today, at 3pm on a Saturday, I needed a weird combination compression plumbing fitting. The gentleman on duty was able to understand my bad explanation and put a couple different fittings together for me that worked perfectly. I will be back every chance I get...

I called in advance of a visit to HS to reserve bikes for my family for a week - spoke with an…read moreemployee at length, giving him my credit card #, bike sizes for my kids, etc. When my family arrived at the shop, we were told our reservation was "cancelled," it "had been made for just a day anyway," & when I recounted my phone call was told "we wouldn't do that," & "are you sure it was us you called?" Yes, evidenced by my last name written in their reservation book & crossed out. The proprietor was completely unapologetic. The best I can say is he did us the favor of recommending Bahnhof, up the road in Petoskey, where we ultimately rented our bikes and had a great experience - wouldn't rent from anywhere else.

I was undecided between two bikes for a couple months and the staff at Touring Gear did an…read moreexceptional job of answering every single ridiculous question I had. I am just getting back into mountain biking after a few years and they were always able to give me great insight on many different ideas and products. After lots of deliberation I decided on a Trek Stache 5 and was so impressed with the level of attentiveness from the shop that I ultimately went home with not only my bike but also a Trek Dual Sport for my wife and a couple new helmets. I will definitely be a repeat customer. Thanks Ed!

I am new to this area and my niece recommended this shipping store and i would highly recommend it…read more The owners are the nicest people!!! They are very knowledgeable and have helped me tremendously with any problem very willing!!! She went up and beyond to help me return a package that I was returning and had so many problems with. She was so helpful, kind, and knew how to help me!!! It is also an antique shop that has some very awesome pieces!!! If you have not been there you should go there and check it out!!!

Home remodel projects on your brain? Complete paint and supplies needs to be on the top of your…read morelist of places to stop! The paint, service and knowledge these employees can provide you will cut down on the stress of the job. Why waste time going to a big box store where employees don't know their product? Don (and all others) over at complete paint know exactly how to save you time, money and the stress of painting, staining and home remodeling. This is my go to paint store & it should be yours too!