We chose System Pavers because they were the premium option. They were also the highest bid we…read morereceived (around $38,000), but we believed we were paying for quality, expertise, and project management. Their sales presentation was impressive, and we were told they would coordinate everything for our pool patio remodel. Unfortunately, our experience looked nothing like the polished videos we were shown. The project stretched from February 5 until May 14 and required constant homeowner involvement. Instead of having a project manager ensuring the work met quality standards, I felt like I became the project's quality-control inspector, inspecting every stage of construction, discovering mistakes, documenting issues, and asking for them to be corrected. I expected to hire a contractor. Instead, I spent three months acting as the quality-control inspector for my own project. During the project we dealt with broken pool pipes, damage to our pool aerator, fill tank, and underground plumbing, uncapped sprinkler lines beneath the patio, missing weed barriers, uneven pool coping, improper edging, damaged landscaping, and extensive construction debris left throughout our property and neighboring yards. In addition, several pieces of our personal property were damaged or destroyed, including a broken pool net, broken garden hoses, a seven-foot wooden shade post that workers used as a cutting surface, and a planter that was thrown away after crews moved retaining wall blocks to drive equipment through our yard. We also endured weeks of piles of pavers, dirt, rocks, and construction materials stacked in front of both our home and neighboring properties, along with plastic bottles, McDonald's bags, and other food waste left behind by crews. One thing that became obvious was the lack of communication between departments. The salesperson promised certain things that the installation crews clearly never knew about. For example, we specifically discussed reusing our landscape rock, but it was thrown away during demolition because that information never reached the crew. Customer service became increasingly frustrating. When we emailed management documenting workmanship concerns, we received little response regarding the actual problems but had no trouble receiving payment requests. During one phone call, the project manager told us, "We thought the ship had sailed on customer service." Hearing that after months of issues was incredibly disappointing. One issue that really damaged our trust involved the sprinkler system beneath the patio. When water started shooting through the middle of the new pavers, we were initially told the lines had definitely been capped and it must simply be leftover water. Once someone inspected the problem in person, the response became, "Oh, we must not have capped them." Because multiple pool components had already been damaged during demolition, I insisted on having the underground plumbing pressure tested before resurfacing the pool. That test found additional damage that required repair before the pool could be completed. Had we not pushed for that testing, the pool company told us hidden leaks could have remained beneath newly installed plaster. Near the end of the project, I refused to sign the Certificate of Completion until the remaining work was finished. I was initially told work would have to be delayed if I didn't sign first. After refusing, management then said they would finish the work regardless of my signature. That experience left me questioning why there was so much pressure to sign paperwork before the project was actually complete. To be fair, not everything was negative. The second project manager, Jose Corral, completely changed the direction of the project. He was knowledgeable, honest, respectful, and immediately recognized many of the quality issues that had been overlooked. He worked hard to make things right and deserves recognition because he was the one person who consistently treated us like valued customers. I understand that construction projects can have unexpected challenges. My frustration isn't that everything didn't go perfectly--it's that we paid premium pricing and repeatedly had to advocate for issues that should never have occurred in the first place. Looking back, I don't regret investing in our home--I regret having to spend three months acting as the quality-control inspector on a premium-priced project. Homeowners shouldn't have to monitor every phase of construction just to ensure the work is completed correctly. If you're considering System Pavers, keep detailed written records, photograph every phase of the project, inspect everything before it gets covered up, and don't sign completion paperwork until every punch-list item has been completed. I sincer

I had a sales representative come out for a paver estimate, and the whole experience just wasn't…read moregreat. It was a very small project My project was only about 345 sq. ft., and I was quoted around $10,000 before tax, which felt extremely high for the size. The representative also showed some unprofessionalism. They came twice to my home the first time to make measurements and then an hour later he came back. He asked to come inside my home, stayed for more than 45 minutes even though I indicating I would not be making a decision on the spot. He continued pushing for a $1,000 deposit right then and there. I asked for at least 24 hours to think about it, but he kept stalling instead of respecting my time. I eventually had to ask him to leave. Overall, not the experience I expected, and I wouldn't recommend this company based on how my consultation went. The high pressure sales tactic and the unprofessionalism made me not want to buy from them.

Airborne Masonry built a beautiful brick wall to replace our 50 yr old block fence. From start to…read morefinish they worked professionally. Every block is perfectly aligned and the grout between blocks is smooth. They made it perfect on both our side and the neighbors side. Structurally the wall is reinforced with concrete down the columns with rebar and a finishing touch with coping along the top of the wall. It's BEAUTIFUL! Darrell was so great to work with and is so knowledgeable and they finished the work earlier than originally expected despite needing to add an extra layer of brick. Thanks Darrell!!

These guys were amazing! Their attention to detail was exactly what I was looking for. We did a…read morewall height increase. And even the stucco they did at the end, blended perfectly with the texture that was on the previously existing wall. They even offered to take away any extra trash or junk if I needed it removed. I took advantage of that since I don't have any bulk trash pickup in my neighborhood. Thank you so much you guys were great.!!!

I highly recommend Manuel at Just Right Masonry. He was quick to come out to our home to provide an…read moreestimate. He was professional, extremely detailed and an expert in his craft. He repaired some cracked bricks on our home and did such a great job. His work is high quality, reasonably priced and professional.

Manuel and his team were fantastic to work with from start to finish. He is a true professional and…read morea master at his craft. My project was raising the cinderblock shared wall with my neighbor to provide more privacy in my backyard. It came out perfect. Highly recommend Just Right Masonry for all of your masonry projects! You will not be disappointed

J & A Pavers did an incredible job on our property. They installed a parking pad for our tiny house…read moreand built a new driveway for our tenants, all after leveling our entire backyard to prep it for future projects. The transformation is huge -- everything looks clean, solid, and ready for what's next. When the work was finished, I told them, "It's wonderful -- thank you. I can see our vision easily more." And I meant every word. Their team was respectful, efficient, and clearly takes pride in their craft. If you're looking for a crew that delivers quality work with affordable prices and helps bring your long‑term plans into focus, J & A Pavers is absolutely worth it.

5 stars for response time on project needed. They seem professional and focus on high quality work…read more Overall, I would consider them for a different project. Note: We ended up not going with them because we also needed travertine stone cut and placed on blocks and concrete. The company doesn't provide the stone service.

I was in contact with Omar to get an estimate for a project. The day he was scheduled to stop over…read morefor the estimate, I texted him to ask if he's had experience installing turf and pavers on a pedestal system, as this is a very complex scenario that many landscapers don't do. He replied yes, so I then asked if he could send me pictures of concrete terraces that he has worked on previously, as any customer would do. He responded telling me, "you're a very complicated customer, I passed the estimate." I was completely shocked at this very rude and unprofessional response. His defensive response to my request for a photo of his work is a red flag already. It blows my mind how unprofessional business owners would act, and he clearly doesn't deserve my business.

Omar and his team were amazing. From start to finish, he was so responsive and prompt and thorough…read more Then the actual work and landscaping completed was top-notch and excellent quality. A true professional. Highly recommend Omar and will be continuing to work with him with all my landscaping needs.

Great driveway repair! Reasonable price! We had to fix a pipe under the driveway, and JM Concrete…read morePros fixed it up!

Needed a side yard covered with some pavers for a future shed and tools. Also good area for dogs to…read morerun without the urge to dig :) JM Landscaping responding quickly and came out to give a quote the very next day! Price and Quality of work were on point. I did get 2 other quotes. Thanks again guys. Look forward to using you again in the future!

Fast response and attention to customer requests and care. Francisco and his crew did a solid job.read more

We told them it was sissu trees and we informed them that the roots had to be taken care of because…read moreit will keep growing and they didn't and now we have 100 or more sprouts coming up from the roots! Ridiculous! We told them a company that deals with these trees said the root ball needed to stay and poison should be inserted and was told we didn't need to! Don't think the whole root ball was done and looks like it wasn't! Very disappointed and feel ripped off!​

Help Help--- DO NOT USE I was informed today 7/14/2026…read moreSunset is out of business and they have my $ 1851.70 for a deposit on a project. I have not been contacted by Luke Wright the owner. No call,no email and no tex. They did not show up for the Job for two days in a row and I contacted the production/sales manager Sam Nicholes and he told me to contact Luke. Please Help ASAP.......

Sam and the guys did an out standing job with our fence and installed it at a very fair price. They…read morealso built a slump block wall to allow us to turn our carport into a garage and removed a block wall to create an entryway. Perfect job which looks like it has always been there. They were very communicative, professional, and courteous. After the job was complete, they cleaned up our yard and the neighbor's yards perfectly. I highly recommend them for any of your fencing needs. They are fantastic!

After I contacted them initially there really wasn't any followup from them. I expected something…read moredifferent; some interest on their part. We decided to go with another person who answered immediately and followed up several times.

DAT Concrete Specialists came and installed a concrete side walk with drainage on our park model…read more Bid was very fair. Work was completed with quality and efficiency!! I would recommend them 100%. Workers cleaned up well and the owner was there to make sure we were satisfied.

We worked with Camelback Hardscapes on a quarter-million-dollar backyard remodel that included a…read morepickleball court, mini golf, a large slide, outdoor kitchen, and play area. Jake, Jorge, and the entire team were fantastic from start to finish. As remote owners, dependability and communication were extremely important to us. They showed up when they said they would, did what they said they were going to do, communicated with us constantly, and most importantly, finished the project on time. Anyone who has done a major construction project in the Valley knows how rare that can be. Communication was top-notch throughout the entire project. They responded quickly whenever we had a question, request, or change and made managing such a large project remotely much easier than we expected. Camelback Hardscapes is not the cheapest option, but after going through a project of this size with them, they are absolutely worth every penny. The quality, reliability, communication, and execution set them apart. They are truly one-of-a-kind and the only company we would want to go back to for future outdoor projects. Highly recommend Jake, Jorge, and the entire Camelback Hardscapes team!

If you're looking for a hardscape contractor in Phoenix who actually delivers, Camelback is it. We…read morehired them for a complete backyard renovation and Jake's team was on site every single day for three weeks. The craftsmanship on the travertine deck, pool coping, and stacked stone firepit is top-notch--everything is level, joints are tight, and it looks intentional. Jake answers texts and doesn't make excuses. He gets the work done on schedule and stands behind it. Professional crew, no drama, no surprises. This is the kind of contractor you can trust with your backyard and your budget. Highly recommend.