I LOVE THIS PLACE!!! They even have the option to get alkaline water! This is the best place if you…read morewant high quality, super clean, reverse osmosis, filtered water, etc. The water tastes amazing, I won't drink anything else, I always bring my own water with me everywhere I go. You should really invest in your health and pamper yourself with good quality water! Forget the bottled waters that just sit and absorb the plastic. Get the best water you can! Having good water around makes more of a difference then you think.

Great service and delicious water. Completely with it and the alkaline water is great as well. Best…read moredeal around.

We'd been getting water delivered in jugs from another provider here in Utah (a pretty big name)…read morefor several years. One week they just stopped delivering new water bottles. We called and called and couldn't ever get someone to come out. So we called around and decided to give HydroPure a shot. Joe came out and walked us through what installation would look like. We had some concerns with plumbing the lines but once we could see what they'd look like we didn't really even notice. After reviewing the story laid out by Tiff P on 7/21/2015 we were a little concerned but did a little more research and realized Tiff P has only left one 1 star review in her entire account history at Yelp, not sure that gives her the credibility to recommend a company one way or another. It sounds like she was more focused on blaming someone else at the company for signing the agreement than working something out with Joe, I guess Yelp was her best outlet. The service with Hydro pure is cheaper, never runs out and comes out way faster in the bottle than Mount 'Other Company.' We're very glad we switched and would recommend Joe and HydroPure to anyone.

I am writing this review in hopes that others won't make the same mistake that we did in getting…read moreinto a long term lease agreement with this company. Let me give you some background so you can get a full picture of my experience. We had tasked an employee with finding water, coffee and ice for our new office space. She got a couple quotes and ended up selecting Hydropure. We had explained to Hydropure that we'd like for them to complete the installation during the construction phase so they could run water lines etc. while the walls were open - which they did (partially). Fast forward to the day before we are moving into the new space. We get there and lines had been run, but none of the water coolers, nor the ice or coffee machines had actually been set up and functioning. We call them at once, and they scramble to install late that night, which we appreciated. Since this incident, we have had nothing but issues... Day 1 the fancy ice machine that we will ultimately pay ~$8500 for, didn't work. It kept shorting out and we would have to unplug it and plug it back in. Techs kept coming out, resetting it and telling us that it wasn't a defective machine, but an issue with our cabinet placement. I had a contractor come and take the cabinet down... and lo and behold, it still shorted out. At that point, I asked for a new machine as I just wanted permanent resolution while we were still under warranty. They just kept saying it was our fault due to the cabinet and they never swapped out the machine. We are having other issues with keeping items in stock and the coffee machine leaking, and just decided that it was too much work calling Hydropure for one reason or another every day... I just wanted out. I spoke with Joe (the guy who "runs the company") about my dissatisfaction and asked about his buyer's remorse policy. He said UT state law is only 3 days. I asked him what it would take to just walk away - to purchase the equipment instead of lease it etc., essentially his answer was to pay the full lease price which is double the cost of the retail price. He reminded me that we signed an agreement, so we are essentially "stuck". You could almost hear the pleasure in his voice that we cannot escape, no matter how badly I don't want to work with this company. He then threw the "working late into the night" story (referenced above) in my face as his example of going above and beyond for us when we have issues. If he had completed the job fully the first time, we never would have had that issue in the first place - he made the fire-drill for himself. Also the coffee they provide at a premium price, doesn't even taste good. The coffee machine itself sometimes makes pots that are stone cold and only partially fill the dispensers that we were given. Perhaps it is user error, but at no point have they offered to meet with us and explain how their equipment works. It looks as though I will be paying out the nose to get away from this company to "fulfill the lease agreement" which was signed by a person who didn't even have the authority to sign binding agreements on behalf of our company. Bottom line, any helpfulness or resolution they attempted to provide was overshadowed by Joe's patronizing and near condescending tone. Joe does not have the helpful attitude that I look for when forging a relationship with another company, and I will not be recommending their company to friends, family or counterparts any time soon.

PROs: + good "spring" water (if you opt for the spring…read morewater) + rental of dispenser + easy-to-use website + additional items can be purchased such as coffee cups, lids, etc. CONs: - deliveries are inconsistent, unpredictable - high delivery fees - inexplicable billing charges on invoices - delivery instructions are routinely ignored The rental of the water cooler is a nice feature if you don't want to pay for a unit yourself. Aside from that, it's heavily overpriced in large part due to the $13.99 delivery fee they charge all customers. I suppose that is the price of having these heavy bottles brought to and from your place on a schedule, but it certainly isn't explained during sign-up that you will be charged that with every delivery. Their website is fairly easy to navigate, and it's easy to "skip a delivery" if you have enough bottles of water that you don't need more. The more annoying thing is they have no actual fixed schedule, just an idea of when they'll deliver. Sometimes it's the day they tell you, other times it's the day before or after. The times aren't consistent either, so you have to be available from 8am to 8pm and somewhere in that time slot, they might deliver. If you have empties that need to be picked up, those better be ready by the door, because our delivery driver will only drop them in the immediate entryway despite repeated efforts to get them to deliver the bottles into our break room. The empties end up piling up in the break room because I don't want them cluttering up our entryway during business hours.

FRAUDULENT BILLING PRACTICES. CHECK YOUR BILLS, DO THE MATH YOURSELF. we discovered hundreds of…read moredollars of theft over a five year period of business with them. It took a year of monthly phonecalls and lied and broken promises to fix the account and refund our money. They refused to close the account while we were trying to get the money back. We finally had to get the state attorney general involved to sort out the situation, and wouldn't to know it the refund immediately happened, and for the account closed. There are stories all over the Internet of this fraud, which is obviously just standard practice for these scheisters. This is all throughout the businesses owned by Primo water brand

We almost moved forward with Culligan for a water softener. We got all the way to the contract…read moreportion and had a few areas that didn't reflect the business deal in front of us due to their contracts being the same regardless of deal, setting, and specification. While we got a rider for it, the fine print reflects that the product wouldn't be owned by us due to this contract issue. Unfortunately, rather than calling me to calmly & objectively address further notes to ensure it was fully correct and reflective, I got a very unprofessional, disrespectful, and overall concerning call from their director of revenue as he attempted to "resolve" our concerns. Following aggressive, consistent interruption, & innapropriate comments about my family, we opted to discontinue the sale. Our salesman was nice, but we got scammy salesman vibes toward the end and his texts with wink emojis made me uncomfortable. He seemed overall unaware of the detailed aspects of install as well. Their product seems great but ultimately they lost the sale due to a level unprofessionalism I've never encountered. I would not recommend them due to these challenges. With 20+ companies in the valley that offer similar services & this being a very large investment, I expected more.

I was extremely impressed with the Culligan team! After submitting an online request, I promptly…read morereceived a call from Courtny, who addressed my immediate questions and confirmed my availability to meet with their sales representative. Later that week, Nick texted me to let me know he was on his way, and he arrived right on time. Nick's guidance and professionalism were exceptional. He educated me about water quality in my neighborhood and the Culligan systems available for homes. Based on his recommendation, I purchased an upgraded system that won't require annual filter replacements and will last over a decade without maintenance. A few days later, Zack arrived to install my new Culligan system. Zach arrived on time and was friendly and personable. Zack did a great job installing the new system and cleaning up afterward. I'm excited to enjoy cleaner water throughout my home, and I won't hesitate to recommend Culligan to my friends and family. Thank you!

We decided to rent a Culligan water softener system & RO water filtration service in our new house…read more Best decision! Water here is super hard & my dishes would come out with a creepy white film all over that was awful to touch. Since we called Culligan, crystal clear glassware, no film on dishes, softer towels, softer hair & skin, no residue on glass shower doors & tile. Called them for service & they came out right away( our salt was getting low) & we were on auto delivery. Quick response to customer service calls, Tech that installed our system was very polite & cleaned up after, explained things well, only took a couple of hours to run the lines. My medical labs look better now too since removing the calcium & magnesium from our drinking & cooking water!

I work for a car dealership is Layton and Iz Artalejo has been the best vendor we have ever had! Iz…read morealways makes sure we are fully stocked with all of my customers favorite brands and flavors. He was come in with a great smile and perfect customer service. Iz and Gold Cup Services has always gone above and beyond for our company and our customers and I'm very grateful.

The water and ice dispensers have been great for staff. Love the water cooler! Our team refills…read moretheir thermoses and remain cool and hydrated in the Southwest

Customers Mean Nothing to this company…read more... I have had their water delivery service for over 10 years. I have even worked for the company over this time. When I asked a delivery driver to replace a broken jug I was told very harshly that I would have to pay for it. I said fine, charge me for the jug. He then turned and walked away saying I could go F*&k myself.. He must have been taking his bad day off on his customers. I said what? And he turned to be as if he was going to hit me and said you can go F*&k yourself. I let him go as I yelled at him "Nice Customer Service" I called the company to report it and they would do nothing. They cancelled my service as I did not want this person on the property again. The owner did not do anything about it and was puzzled as to why I would cancel and not want to work for them again... Maybe if I sent one of my employees over to his place and threatened him he would feel different. BTW. I had a witness and a DVR from the security system showing all of this. If you are looking for Water Filtration or Water Delivery there are other services out there where customer service means something. Look for one of them and in this instance it might be better not to use the local business as they are hiring people you do not want around your family and property.

This company is knowledgeable and customer-centric. They are courteous, efficient and very…read moreprofessional in every respect. Highly recommend, and I'm never going anywhere else for anything 'water!'