Yes efficient, fast and fair. I plan on continuing service with them. High quality serviceread more

Highly recommend this company! They gave me a free month of service to see if I liked their…read moreproduct. The process was no pressure and very easy. Their product is amazing and improved my hard water by leaps and bounds! No more hard water spots or itchy skin! We shopped around other companies and found Utah water systems to be the best quality and value we could find! Mike came out to go over options with us and was so professional, knowledgeable and wasn't pushy. He helped us choose the perfect system for us. We are very happy with them start ro finish! Thank you Mike and Utah water systems!

We are on a road trip, and needed some good drinking water for hiking and camping! I'm so glad we…read morestopped here. Since it was our first time here we got our 5 gallons for free! All the workers were so nice and welcoming. Nick helped us out and he was very good at explaining all the different water. He was so friendly and so were the other people there! They asked everyone if they needed help out to their cars and they fill up the water jugs for you. They have little things to shop around and have many different types of jugs you can buy!

I'm a prediabetic so even the water that I get filtered from my house it was causing me problems…read morealthough this is not distilled water which I was originally looking for I think it's just as good and the price is right thank you

The water is amazing but the hours of operation need to be more consistent. I have been a loyal…read morecustomer for a couple of years now and have to drive a bit to get there. Expecting closing hours to be 6 and arriving at 5:15PM with the doors closed is a huge bummer.

My 5 star is for the good water I get but your hours of operation needs to be updated on here and…read moreyour door. Sucks I drove down for nothing. Note to anyone coming on a Saturday to Draper they close early. Sign says close at 6, we came around 3 and it's already closed.

As much as I LOVE hauling 35-40 pound jugs of water to and from the impersonal and mediocre store…read moredispensers I think I will stick with the kick butt personal service I get at the water store. Even if you go after hours to the water teller it's still only about three steps from the back of your car. SCORE! This place has all the things going for it. It's family owned an operated and has been for as long as I've been going there. The employees know about water and their process is transparent (both literally and figuratively...you can actually see the equipment that is cleaning the water). They can show you just how clean the water is at any given time with their PPM meter which tests how much crap is in the water instantaneously. They also offer water cards so you can pre-pay in bulk, which makes the price competitive with the previously mentioned crappy store water. You get the bonus of having someone help you with your water here, though. They also carry an assortment of water delivery devices and sizes (crocks, coolers, bottles with spouts, gallons etc.). I will be a lifelong fan of the water store!!!

This place was genuinely terrible they were racist and discriminated against my little sister…read more(she's black) saying how she didn't have a father and her parents obviously don't love her calling her a brat and saying she has attitude along with calling the cops on her and threatening her and her friends the reason for all this was because her and her friends had to walk past their store to get to the gas station I will never go to a place like this ever be careful.

Great service! Nice people and great value, would highly recommend!read more

Love the consistency, billing, dependability and the exceptionally clean water. We've used other…read morewater company's in the past and their water was not as clean and we had horrible billing issues and they would never deliver when they said they would. This makes me appreciate your company even more. Keep up the good work!

FRAUDULENT BILLING PRACTICES. CHECK YOUR BILLS, DO THE MATH YOURSELF. we discovered hundreds of…read moredollars of theft over a five year period of business with them. It took a year of monthly phonecalls and lied and broken promises to fix the account and refund our money. They refused to close the account while we were trying to get the money back. We finally had to get the state attorney general involved to sort out the situation, and wouldn't to know it the refund immediately happened, and for the account closed. There are stories all over the Internet of this fraud, which is obviously just standard practice for these scheisters. This is all throughout the businesses owned by Primo water brand

Their customer service is absolutely the worst. I have only…read morebeen with them for one month They have missed the first two scheduled deliveries And I cannot get anyone on the phone as in an actual person who can resolve the problem I will be looking elsewhere for service I do not recommend Oh and don't listen to the BS about their online services and app because if the information online and in the app had been correct my deliveries would have arrived on time. Again I cannot stress this enough Do NOT recommend

We almost moved forward with Culligan for a water softener. We got all the way to the contract…read moreportion and had a few areas that didn't reflect the business deal in front of us due to their contracts being the same regardless of deal, setting, and specification. While we got a rider for it, the fine print reflects that the product wouldn't be owned by us due to this contract issue. Unfortunately, rather than calling me to calmly & objectively address further notes to ensure it was fully correct and reflective, I got a very unprofessional, disrespectful, and overall concerning call from their director of revenue as he attempted to "resolve" our concerns. Following aggressive, consistent interruption, & innapropriate comments about my family, we opted to discontinue the sale. Our salesman was nice, but we got scammy salesman vibes toward the end and his texts with wink emojis made me uncomfortable. He seemed overall unaware of the detailed aspects of install as well. Their product seems great but ultimately they lost the sale due to a level unprofessionalism I've never encountered. I would not recommend them due to these challenges. With 20+ companies in the valley that offer similar services & this being a very large investment, I expected more.

I was extremely impressed with the Culligan team! After submitting an online request, I promptly…read morereceived a call from Courtny, who addressed my immediate questions and confirmed my availability to meet with their sales representative. Later that week, Nick texted me to let me know he was on his way, and he arrived right on time. Nick's guidance and professionalism were exceptional. He educated me about water quality in my neighborhood and the Culligan systems available for homes. Based on his recommendation, I purchased an upgraded system that won't require annual filter replacements and will last over a decade without maintenance. A few days later, Zack arrived to install my new Culligan system. Zach arrived on time and was friendly and personable. Zack did a great job installing the new system and cleaning up afterward. I'm excited to enjoy cleaner water throughout my home, and I won't hesitate to recommend Culligan to my friends and family. Thank you!

The young men working today 9/5 @12:45pm were AMAZING! So helpful and very pleasant and…read moreprofessional! Looking forward to our continued business!

Go H20 has the BEST water around. They offer Reverse Osmosis and Alkaline water. Their filtration…read moremachines are no joke! I have filled up close to 400 gallons of water with them, and continually get 00 reading on the Total Dissolved Solids test meter. West Jordan tap water is between 150-200 (which is actually good for most cities). Great taste and refreshing. Same price to fill up at the grocery store. Fantastic service by the staff each time I go in. Get added to their email list for 50% deals on their Water Cards.

I LOVE THIS PLACE!!! They even have the option to get alkaline water! This is the best place if you…read morewant high quality, super clean, reverse osmosis, filtered water, etc. The water tastes amazing, I won't drink anything else, I always bring my own water with me everywhere I go. You should really invest in your health and pamper yourself with good quality water! Forget the bottled waters that just sit and absorb the plastic. Get the best water you can! Having good water around makes more of a difference then you think.

Great service and delicious water. Completely with it and the alkaline water is great as well. Best…read moredeal around.

We'd been getting water delivered in jugs from another provider here in Utah (a pretty big name)…read morefor several years. One week they just stopped delivering new water bottles. We called and called and couldn't ever get someone to come out. So we called around and decided to give HydroPure a shot. Joe came out and walked us through what installation would look like. We had some concerns with plumbing the lines but once we could see what they'd look like we didn't really even notice. After reviewing the story laid out by Tiff P on 7/21/2015 we were a little concerned but did a little more research and realized Tiff P has only left one 1 star review in her entire account history at Yelp, not sure that gives her the credibility to recommend a company one way or another. It sounds like she was more focused on blaming someone else at the company for signing the agreement than working something out with Joe, I guess Yelp was her best outlet. The service with Hydro pure is cheaper, never runs out and comes out way faster in the bottle than Mount 'Other Company.' We're very glad we switched and would recommend Joe and HydroPure to anyone.

I am writing this review in hopes that others won't make the same mistake that we did in getting…read moreinto a long term lease agreement with this company. Let me give you some background so you can get a full picture of my experience. We had tasked an employee with finding water, coffee and ice for our new office space. She got a couple quotes and ended up selecting Hydropure. We had explained to Hydropure that we'd like for them to complete the installation during the construction phase so they could run water lines etc. while the walls were open - which they did (partially). Fast forward to the day before we are moving into the new space. We get there and lines had been run, but none of the water coolers, nor the ice or coffee machines had actually been set up and functioning. We call them at once, and they scramble to install late that night, which we appreciated. Since this incident, we have had nothing but issues... Day 1 the fancy ice machine that we will ultimately pay ~$8500 for, didn't work. It kept shorting out and we would have to unplug it and plug it back in. Techs kept coming out, resetting it and telling us that it wasn't a defective machine, but an issue with our cabinet placement. I had a contractor come and take the cabinet down... and lo and behold, it still shorted out. At that point, I asked for a new machine as I just wanted permanent resolution while we were still under warranty. They just kept saying it was our fault due to the cabinet and they never swapped out the machine. We are having other issues with keeping items in stock and the coffee machine leaking, and just decided that it was too much work calling Hydropure for one reason or another every day... I just wanted out. I spoke with Joe (the guy who "runs the company") about my dissatisfaction and asked about his buyer's remorse policy. He said UT state law is only 3 days. I asked him what it would take to just walk away - to purchase the equipment instead of lease it etc., essentially his answer was to pay the full lease price which is double the cost of the retail price. He reminded me that we signed an agreement, so we are essentially "stuck". You could almost hear the pleasure in his voice that we cannot escape, no matter how badly I don't want to work with this company. He then threw the "working late into the night" story (referenced above) in my face as his example of going above and beyond for us when we have issues. If he had completed the job fully the first time, we never would have had that issue in the first place - he made the fire-drill for himself. Also the coffee they provide at a premium price, doesn't even taste good. The coffee machine itself sometimes makes pots that are stone cold and only partially fill the dispensers that we were given. Perhaps it is user error, but at no point have they offered to meet with us and explain how their equipment works. It looks as though I will be paying out the nose to get away from this company to "fulfill the lease agreement" which was signed by a person who didn't even have the authority to sign binding agreements on behalf of our company. Bottom line, any helpfulness or resolution they attempted to provide was overshadowed by Joe's patronizing and near condescending tone. Joe does not have the helpful attitude that I look for when forging a relationship with another company, and I will not be recommending their company to friends, family or counterparts any time soon.