Great service! Nice people and great value, would highly recommend!read more

Love the consistency, billing, dependability and the exceptionally clean water. We've used other…read morewater company's in the past and their water was not as clean and we had horrible billing issues and they would never deliver when they said they would. This makes me appreciate your company even more. Keep up the good work!

Yes efficient, fast and fair. I plan on continuing service with them. High quality serviceread more

Highly recommend this company! They gave me a free month of service to see if I liked their…read moreproduct. The process was no pressure and very easy. Their product is amazing and improved my hard water by leaps and bounds! No more hard water spots or itchy skin! We shopped around other companies and found Utah water systems to be the best quality and value we could find! Mike came out to go over options with us and was so professional, knowledgeable and wasn't pushy. He helped us choose the perfect system for us. We are very happy with them start ro finish! Thank you Mike and Utah water systems!

PROs: + good "spring" water (if you opt for the spring…read morewater) + rental of dispenser + easy-to-use website + additional items can be purchased such as coffee cups, lids, etc. CONs: - deliveries are inconsistent, unpredictable - high delivery fees - inexplicable billing charges on invoices - delivery instructions are routinely ignored The rental of the water cooler is a nice feature if you don't want to pay for a unit yourself. Aside from that, it's heavily overpriced in large part due to the $13.99 delivery fee they charge all customers. I suppose that is the price of having these heavy bottles brought to and from your place on a schedule, but it certainly isn't explained during sign-up that you will be charged that with every delivery. Their website is fairly easy to navigate, and it's easy to "skip a delivery" if you have enough bottles of water that you don't need more. The more annoying thing is they have no actual fixed schedule, just an idea of when they'll deliver. Sometimes it's the day they tell you, other times it's the day before or after. The times aren't consistent either, so you have to be available from 8am to 8pm and somewhere in that time slot, they might deliver. If you have empties that need to be picked up, those better be ready by the door, because our delivery driver will only drop them in the immediate entryway despite repeated efforts to get them to deliver the bottles into our break room. The empties end up piling up in the break room because I don't want them cluttering up our entryway during business hours.

FRAUDULENT BILLING PRACTICES. CHECK YOUR BILLS, DO THE MATH YOURSELF. we discovered hundreds of…read moredollars of theft over a five year period of business with them. It took a year of monthly phonecalls and lied and broken promises to fix the account and refund our money. They refused to close the account while we were trying to get the money back. We finally had to get the state attorney general involved to sort out the situation, and wouldn't to know it the refund immediately happened, and for the account closed. There are stories all over the Internet of this fraud, which is obviously just standard practice for these scheisters. This is all throughout the businesses owned by Primo water brand

We almost moved forward with Culligan for a water softener. We got all the way to the contract…read moreportion and had a few areas that didn't reflect the business deal in front of us due to their contracts being the same regardless of deal, setting, and specification. While we got a rider for it, the fine print reflects that the product wouldn't be owned by us due to this contract issue. Unfortunately, rather than calling me to calmly & objectively address further notes to ensure it was fully correct and reflective, I got a very unprofessional, disrespectful, and overall concerning call from their director of revenue as he attempted to "resolve" our concerns. Following aggressive, consistent interruption, & innapropriate comments about my family, we opted to discontinue the sale. Our salesman was nice, but we got scammy salesman vibes toward the end and his texts with wink emojis made me uncomfortable. He seemed overall unaware of the detailed aspects of install as well. Their product seems great but ultimately they lost the sale due to a level unprofessionalism I've never encountered. I would not recommend them due to these challenges. With 20+ companies in the valley that offer similar services & this being a very large investment, I expected more.

I was extremely impressed with the Culligan team! After submitting an online request, I promptly…read morereceived a call from Courtny, who addressed my immediate questions and confirmed my availability to meet with their sales representative. Later that week, Nick texted me to let me know he was on his way, and he arrived right on time. Nick's guidance and professionalism were exceptional. He educated me about water quality in my neighborhood and the Culligan systems available for homes. Based on his recommendation, I purchased an upgraded system that won't require annual filter replacements and will last over a decade without maintenance. A few days later, Zack arrived to install my new Culligan system. Zach arrived on time and was friendly and personable. Zack did a great job installing the new system and cleaning up afterward. I'm excited to enjoy cleaner water throughout my home, and I won't hesitate to recommend Culligan to my friends and family. Thank you!

Customers Mean Nothing to this company…read more... I have had their water delivery service for over 10 years. I have even worked for the company over this time. When I asked a delivery driver to replace a broken jug I was told very harshly that I would have to pay for it. I said fine, charge me for the jug. He then turned and walked away saying I could go F*&k myself.. He must have been taking his bad day off on his customers. I said what? And he turned to be as if he was going to hit me and said you can go F*&k yourself. I let him go as I yelled at him "Nice Customer Service" I called the company to report it and they would do nothing. They cancelled my service as I did not want this person on the property again. The owner did not do anything about it and was puzzled as to why I would cancel and not want to work for them again... Maybe if I sent one of my employees over to his place and threatened him he would feel different. BTW. I had a witness and a DVR from the security system showing all of this. If you are looking for Water Filtration or Water Delivery there are other services out there where customer service means something. Look for one of them and in this instance it might be better not to use the local business as they are hiring people you do not want around your family and property.

This company is knowledgeable and customer-centric. They are courteous, efficient and very…read moreprofessional in every respect. Highly recommend, and I'm never going anywhere else for anything 'water!'