1. Altamont Chimney Sweep

    1. Altamont Chimney Sweep

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    Altamont, NY

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    Altamont Chimney Sweep

    4.4 (7 reviews)

    Services - Altamont Chimney Sweep

    Fireplace cleaning

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    8 months ago

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    D.C. Chimney Services

    D.C. Chimney Services

    3.5
    (4 reviews)

    Was hired to put a new cap on my chimney . Man shows up doesn't have the right cap and also he…read moredoesn't realize that it's the middle one out of the three at the top . Did not have the right tools for the job or the ladders . I finally got up on my roof to see what had been done because I am quite old 71 to be exact and found that he had smashed my air vent across the top of the roof as I have a metal roof . He tried to use a standard ladder to get to the top which he could not reach so he laid it down and stood on to ​ the edge in able to get a few inches so he could stretch on his tipping toes to reach the top which he never saw the top . I also witnessed with my own eyes and tried to put up that slid down my chimney which smashed ​ on my roof with him on top of it . Now if you would have bought the correct ladders like a step ladder he would not have done such a poor job . Extremely unhappy with this contractor I would not use him again or recommend him . Which I have all pictures to verify this . When he was here I called the owner told all of my problem that I saw and he told me to just to let him go he knew how to do his job well that apparently was not the case

    This guy needs a review because he is back in the area doing the job after several years working…read moredown South. And I owe it to him- he delivered, as promised, and got me scheduled within a week. See photos, but in summary: -Showed up on time -Friendly and educational -Affordable and transparent IRT costs -Left no trace he was here

    Chimney Heroes

    Chimney Heroes

    4.0
    (27 reviews)

    What a great company. The follow up, the follow through and the personality of the technicians all…read morestand out for thoroughness, caring and customer centricity. I received service quotations promptly, notification upon deposit receipt and quick turnaround for the install. Technicians were personable, professional and transparent about what would need longer term solutions. Inspection of my chimney and removal of the non-working gas fireplace revealed some structural issues that would have made full restoration to a working fireplace difficult, expensive and ultimately less efficient than a fireplace insert. I went with the Regency insert, which while smaller than I expected has turned out to be efficient and enjoyable. While an expensive choice, I'm thrilled to have a working fireplace again, and the ability to use it for a heat source as necessary.

    March 5th 2025 they came and did $5800.76 of what they claimed was repairs to bring our chimney up…read moreto code since the inspection did not pass. May 22nd 2026 we had a home inspector come and do a detailed inspection for an unrelated circumstance and at that time we weren't aware of any issues. Once we received the official report and photos from the home inspection, it seemed familiar to me. So I pulled the chimney inspection and looked at them side by side. It was alarmingly clear that the home inspectors STRONG suggestion to obtain necessary repairs from a licensed contractor for EXACTLY what this company claimed to have already repaired months prior. Ultimately, no repairs were ever done and both inspection photos looked exactly the same which would indicate that this company allowed our chimney to remain out of code, an active safety and fire hazard and we used this trusting that it was now in working order. I provided them with the documentation and request that they refund the work they never did. It's been over 2 weeks now and I still have yet to be acknowledged which I presumed is what they'd do since the alternative would be to take accountability and at the very least apologize for the unsafe conditions they put my family as risk for and rightfully return our $5800.76 back to us. I gave them the benefit of the doubt and have been instead given lack of professionalism.

    Allphase Masonry & Chimney

    Allphase Masonry & Chimney

    3.5
    (19 reviews)

    CONSUMER BEWARE Had Carl come to the house to look at our…read moreLennox Gas Fire insert. The Gas Fire would come on for a half hour 45 minutes and then turn off. After collecting $250 for the service call, we were told he had other calls to go on and could not stay for a half hour 45 minutes to see if the fire place would stay lit after he secured the glass to some latches, saying maybe it was because of a air leak. When we called to let him know the fireplace still was not staying lit. He said it was probably the valve. Never bothered coming back to investigate further. Just said they no longer make Lenox Valves. The problem was the fireplace sensors connections just needed a good cleaning. Definitely a money grab business looking to sell a new fireplace for the tune of $6,000.

    We bought a new wood insert from them in 2019. The people and product were very nice but we were…read moredisappointed we had to clean the glass every few days to be able to see the fire. A year or so ago we learned it was because the unit they sold us was WAY too large for the space, so the fires we were burning were not hot enough to keep the glass relatively free of soot. We called and told them, suggesting they might swap ours out for a similarly valued used one the correct size, but they didn't respond. A few months later our follow up email received the same silence. We ended up buying fire bricks to fill enough space in it to allow us to burn smaller, hotter fires without overheating the room. It helped, but we still have to do more glass cleaning than we should and ended up spending more money on the larger unit than we needed to. Note: I will update this review if and when they make an effort to help us out.

    Altamont Chimney Sweep - chimneysweeps - Updated July 2026

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