Beautiful, thorough and clean work! They arrived early morning and finished by late afternoon. When…read moreit was discovered that some of the wood under the roof itself needed replacement, they immediately took care of it. They're also family owned and provided excellent customer service. Their price was the best, too. Our roof looks gorgeous and I'd give them my business again in a heartbeat. I highly recommend them to anyone in need of a new roof!

Before we bought our house in Albany, we had it inspected. That's just what you do. And a good…read moreinspector is tough. They've seen it all. The good. The bad. The ugly. One thing our inspector called out was the quality of the roof. It was excellent. Not only that, but he commended the roofers on the quality of its construction. I tucked this memory away for about twelve years, until the day a tree fell on our house and tore a hole through our perfectly good roof. Thankfully, we were insured. In all the chaos of trying to repair the damage to the car, remove the tree, shore up the hole, and replace the garage door, there was on thing that I was sure about: We would hire Z. Ipek & Sons to replace the roof. After all, they were the contractors who wowed our inspector over a decade ago. When Omer came over to give me the estimate, he remembered putting the roof on our house. Except for the fallen tree, it was holding up very well. He was able to swing by before the insurance adjuster visited, which helped to provide me with some critical information for the adjuster. The only hard part was that we were in a race against time. Z. Ipek had a full work load, and Omer would soon be leaving for a long deserved vacation to attend a family wedding. And to make matters more complicated, our house was on the market at the time, plus we were actively in the process of moving out, with movers, a truck, and everything. Amazingly, Omer and his crew made it happen! I may have panicked a little bit when I saw the crew on the roof earlier than expected on moving day. But they had planned for the window when the moving truck needed to be in the driveway. I cannot say how Z. Ipek compares to other roofers on quality or cost. But the actual cost wasn't a penny higher than the original estimate. And they were able to execute all the work within the budget of the insurance claim. If that's not a five star roofer, I don't know what is.

We had a leaking skylight in our home, and I asked folks in our community for a Roofing Co…read morerecommendation. A few folks recommended this company so I had them come out for an estimate. I dealt with the owner, whose name is Cam and he was super friendly and extremely reasonably priced. His folks just showed up to do the repair. Steve and his assistant couldn't have been nicer. They took the time to explain everything they were doing and how they were doing it, which I truly appreciated. I would not hesitate to have these folks do any roofing needs that I might have in the future, and I give them my highest recommendation for professionalism and efficiency.

Roof installation was good as was after service. $100 for roof referral is bogus as I referred my…read moreneighbor across the street who had them do his roof and haven't heard a peep from Pinnacle.

CONSUMER BEWARE Had Carl come to the house to look at our…read moreLennox Gas Fire insert. The Gas Fire would come on for a half hour 45 minutes and then turn off. After collecting $250 for the service call, we were told he had other calls to go on and could not stay for a half hour 45 minutes to see if the fire place would stay lit after he secured the glass to some latches, saying maybe it was because of a air leak. When we called to let him know the fireplace still was not staying lit. He said it was probably the valve. Never bothered coming back to investigate further. Just said they no longer make Lenox Valves. The problem was the fireplace sensors connections just needed a good cleaning. Definitely a money grab business looking to sell a new fireplace for the tune of $6,000.

We bought a new wood insert from them in 2019. The people and product were very nice but we were…read moredisappointed we had to clean the glass every few days to be able to see the fire. A year or so ago we learned it was because the unit they sold us was WAY too large for the space, so the fires we were burning were not hot enough to keep the glass relatively free of soot. We called and told them, suggesting they might swap ours out for a similarly valued used one the correct size, but they didn't respond. A few months later our follow up email received the same silence. We ended up buying fire bricks to fill enough space in it to allow us to burn smaller, hotter fires without overheating the room. It helped, but we still have to do more glass cleaning than we should and ended up spending more money on the larger unit than we needed to. Note: I will update this review if and when they make an effort to help us out.

I had my roof replaced and they were fair in pricing, quick to respond, and cleaned up wonderfully!…read moreI purchased my home knowing the roof had most likely never been touched and I trusted that they would do what is best and what is right: they will have my trust always. Would recommend to anyone

Recently hired Perfection Roofing to install our new roof in Loudonville, NY, and the entire…read moreexperience exceeded expectations from start to finish. From the initial consultation, Tom (sales) was knowledgeable, straightforward, and easy to work with. He walked us through the entire process, explained our options clearly, and never made us feel pressured. We ultimately decided to go with GAF Timberline shingles along with the Golden Pledge Warranty, which gave us a lot of confidence in the long-term quality and protection of the roof. Paulo, the owner, runs a tight operation. It's clear he takes pride in his work and his crew. The installation itself was efficient, clean, and very well organized. The team showed up on time, worked hard throughout the day, and made sure everything was done right. You can tell they're experienced and not cutting corners. Linda in the office handled scheduling and communication, and she was great to deal with. Everything was clearly communicated, timelines were accurate, and the whole process felt smooth and well-managed. One of the big reasons we chose Perfection Roofing was that they are a GAF Master Elite Contractor, which is not something every company can offer. That, combined with the Golden Pledge Warranty, really set them apart. The cleanup was thorough, and the finished roof looks great. More importantly, we feel confident knowing it was installed the right way. If you're looking for a reliable roofing company in the Albany / Loudonville area, I would absolutely recommend Perfection Roofing.

Great showroom, sales staff and installation staff. Everyone encountered were knowledgeable and…read moreprofessional and clearly were experts you can trust.

They installed a new gas fireplace and a new gas line that has a gas leak and was declared unsafe…read moreby national grid. They do not seem to be in a hurry or a rush to correct and replace they faulty gas line. So now I am running up my electric bill to heat my house. Stay away. Buyer Beware.

Wind caused some damage on our detached garage roof, and after obtaining several quotes (which were…read moreall near identical) we went with this company for the repair. They were friendly and easy to talk to on the phone, and the repair job was quick and it looks great. However, several issues came up: 1.) After we agreed to hire them they kept pushing our repair date back. They said they were busy with other jobs, several of their employees were sick with Covid, and they everything was backed up from the storms. All of which were probably true, but I wished they had called me to tell me instead of myself having to call them over and over for updates. 2.) They kept pushing the repair date back. While our job wasn't critical (water wasn't getting into our garage) and likely other roofs were a higher priority, it took 2 weeks between quote to having the repair done. Had we needed to cancel due to lack of performance, our older quotes from other companies were expired and obtaining a new one during the busy repair market would have lengthened the process more. SO.... as long as you stay on top of them, they were great to work with. But you need to be proactive because they certainly weren't for our job.

Last November I noticed a minor leak close to one of the skylights on my roof. I hired Star…read moreRoofing based on a recommendation, which turned out to be the worst decision to make. They charged me over $500 to put a few drops of caulking on top of already existing screws (picture attached.) Sure enough, the roof leaked again, this time I climbed on the roof to see what has been done. That is when I discovered that all they did was to place single drops of Caulking on top of already existing screws. I hired another roofer and had the skylight sealed and the leak stopped, even with the recent heavy rain. This new roofer charged me only $350 for the work. My mistake was that I trusted Star Roofing's words, and did not go up on the roof to check the work myself. Lesson learned! The awful thing is that not only I would never trust this company ever again, but now I can't trust other good workers who actually do what they charge a costumer for. Yes, unfortunately one BAD APPLE, ruins the whole box.

Higgins I must say, these guys did an absolutely amazing job…read moreon my house. I had a combination of 50 year old siding, leaky windows, and termite damage as a result of the previous owners neglect. We repaired extensive termite damage on the garage wall and the 3 season room. The corner of my house needed new sill plates and rim joists. Brian and Dave basically made my house better than brand new, while always being cordial, personable, and punctual. Their knowledge and attention to every minute detail is astounding. The owner Don Higgins has very high standards for quality and runs a tight ship. They've done hundreds of VanPatten houses in my neighborhood and are more than familiar with the way they are built and the various problems they tend to have as they age. Happy to have the nicest house on the block now!

I would highly recommend this business. Our house already had a gas fireplace when we purchased it…read morein 2020.The previous owner left the owners manual but we still didn't fully understand how to operate and maintain everything. The remote never worked consistently and the pilot light eventually stopped working as well. First my husband went to the showroom and the staff person was very accommodating and scheduled a service call. (We appreciated this approach, as opposed to trying to sell us a whole new unit, for thousands of dollars.) The technician came as scheduled. He was so knowledgeable and skilled that he was able to repair our unit, explain to us how to maintain it and give us general safety and operation tips within an hour. He was also polite and personable. We felt the charge was a good value and will schedule a return visit in two or three years.

Can't say enough great things about the team at CR Gas Logs and Fireplaces! Starting with the…read morefolks in the showroom who went through my options to replace the gas logs I had installed by another local company 4 years ago. Two great installers for my new gas fireplace insert with blower. They were very professional and even left my house cleaner than when they arrived! Showed me how to use the thermostat remote and stayed around while the fireplace was running to be sure everything was working correctly. Only grabbed two names (Brian and Bill) so can't give a shout out to all four people - but thank you to ALL. This is another local company that is well worth checking out - prices were significantly better that other local competitors and the product I selected is top rated. So happy with all the decisions I made in this process.