Chimney Hero's has been servicing my cabin stove for 10 years. They are reliable and trustworthy…read more The technicians did complete inspections and filled out reports for my insurance company The company stands behinds its work and returned to complete a job to make sure stove was working properly. My stove is working well now!

March 5th 2025 they came and did $5800.76 of what they claimed was repairs to bring our chimney up…read moreto code since the inspection did not pass. May 22nd 2026 we had a home inspector come and do a detailed inspection for an unrelated circumstance and at that time we weren't aware of any issues. Once we received the official report and photos from the home inspection, it seemed familiar to me. So I pulled the chimney inspection and looked at them side by side. It was alarmingly clear that the home inspectors STRONG suggestion to obtain necessary repairs from a licensed contractor for EXACTLY what this company claimed to have already repaired months prior. Ultimately, no repairs were ever done and both inspection photos looked exactly the same which would indicate that this company allowed our chimney to remain out of code, an active safety and fire hazard and we used this trusting that it was now in working order. I provided them with the documentation and request that they refund the work they never did. It's been over 2 weeks now and I still have yet to be acknowledged which I presumed is what they'd do since the alternative would be to take accountability and at the very least apologize for the unsafe conditions they put my family as risk for and rightfully return our $5800.76 back to us. I gave them the benefit of the doubt and have been instead given lack of professionalism.

Kyle was great. He cracked open and cleaned out my chimneys with class. He cleaned up the big…read moresloppy mess he made as well. Price was so good. It felt like he paid me.

Kyle from Altamont Chimney was professional, honest and knowledgeable ! My prefab fireplace has a…read moremetal chimney and a mantle that goes around it. Kyle noticed the last time he cleaned the flue that the outside mantle was slightly rusted and should be painted. He came back and painted it and I was totally grateful because he noticed my furnace outtake was abit rusted and painted that while he was up on the roof! You don't find that type of service anymore!! Thank you!! Josette G

Not only did they do an excellent job when quoting us of and explaining what we needed and why, but…read moretheir installation team we had here was so professional and courteous. The price was so reasonable for a new furnace and ac unit we didn't even seek a quote elsewhere. Thank you!

Service man came on time and they called ahead of time to say what time he would probably be there!…read moreThat was appreciated. I was so pleased with the service and the professionalism. He fixed the problem and the amount was reasonable and in this day and age that is so important. He took his time and explained what the problem was and what we needed to do in the future! I was so happy with the job they did I signed up to have it checked next year and we are going To use them for a new cooling system. This is one company I have trust in and would recommend to everyone! The radiator was not leaking when he left and they were all working g more efficiently! Two thumbs up from me for sure! So glad I have a company I feel I can depend on! One happy customer here!

I would highly recommend this business. Our house already had a gas fireplace when we purchased it…read morein 2020.The previous owner left the owners manual but we still didn't fully understand how to operate and maintain everything. The remote never worked consistently and the pilot light eventually stopped working as well. First my husband went to the showroom and the staff person was very accommodating and scheduled a service call. (We appreciated this approach, as opposed to trying to sell us a whole new unit, for thousands of dollars.) The technician came as scheduled. He was so knowledgeable and skilled that he was able to repair our unit, explain to us how to maintain it and give us general safety and operation tips within an hour. He was also polite and personable. We felt the charge was a good value and will schedule a return visit in two or three years.

Can't say enough great things about the team at CR Gas Logs and Fireplaces! Starting with the…read morefolks in the showroom who went through my options to replace the gas logs I had installed by another local company 4 years ago. Two great installers for my new gas fireplace insert with blower. They were very professional and even left my house cleaner than when they arrived! Showed me how to use the thermostat remote and stayed around while the fireplace was running to be sure everything was working correctly. Only grabbed two names (Brian and Bill) so can't give a shout out to all four people - but thank you to ALL. This is another local company that is well worth checking out - prices were significantly better that other local competitors and the product I selected is top rated. So happy with all the decisions I made in this process.

When it came time to install central air conditioning in our home, we wanted to make sure we were…read moremaking the right long-term investment. We received an in-home quote from another company that initially seemed almost too good to be true. After doing additional research, we discovered the proposed system had been sized primarily for heating, meaning the cooling capacity would need to be throttled back, potentially leading to increased wear on the equipment over time. The quote also included older, discontinued clearance models that used refrigerant scheduled to be phased out in the near future. That experience made us appreciate the honesty and expertise of Family Danz even more. John R. visited our home, provided a realistic and transparent quote, thoroughly explained the advantages and disadvantages of each Bryant system option, and allowed us to make an informed decision without any sales pressure. As a retired military veteran, I also sincerely appreciated the additional savings they extended as a thank-you for my service. Once we committed to the installation, everything moved quickly. We were scheduled promptly, and before work began, John R. and Residential Installation Manager Josh G. conducted a final walkthrough to verify measurements, answer every question we had, and ensure all of our concerns were addressed. On installation day, Grady and Kayden arrived right on time, listened carefully to our requests, and immediately got to work. Although an unexpected scheduling delay with the electrician from Mackey Electrical meant power wouldn't be available until Wednesday, the installation team adapted their schedule and completed as much of the work as possible in advance. They even coordinated an earlier start on the second day to get ahead of the intense attic heat. Throughout the four-day installation, Josh stopped by regularly to inspect the progress, answer questions, and make sure the crew was working safely and staying hydrated. Every member of the Family Danz team demonstrated professionalism, outstanding communication, and genuine pride in their work. Any issues that arose during the installation were addressed quickly and communicated directly to management, giving us complete confidence that customer satisfaction was their highest priority. The quality of the workmanship and attention to detail exceeded our expectations, and the finished Bryant air conditioning system looks and performs beautifully. Based on this experience, we have decided to trust Family Danz with all of our future heating and cooling needs, including servicing our boiler and hydronic baseboard heating system. If you are like us, having a central air cooling system is a major home improvement to not only improve our quality of life but increase the home value. It also does not come without a significant price tag which is why the value and longevity of the system is important to us. We wholeheartedly recommend Family Danz to anyone looking for honest advice, skilled installation, and exceptional customer service. They truly earned our 5-star rating.

We woke up to no hot water. Furnace was out and unable to restart. Called Family Danz. Receptionist…read morevery kind and professional. Took all information and told us a technition would be out that day. Only approximately 1 and 1/2 hours later the technician was at our house. Diagnosed the problem got the broken part replaced and was so professional. Answered all my husband's questions well. Great and prompt service. Excellent technician, great job! Love Family Danz ! Would highly recommend them ! Thank you for your highly trained staff! Exceptional service. Can't say enough about how pleased we are with there work !

Recently contacted Grasshopper bc my AC condenser wasn't turning on outside when I first attempted…read moreto turn it on this year. Tyler & Chris (HVAC) came out and tested the unit which turned out to be working ok, but then determined it appeared an electrical issue as the circuit breaker for the unit was loose. Tyler referred & contacted Tim (Electrician) who came out with Connor shortly after the same day & quickly replaced the breaker . (note: the previous company who installed my central A/C in 2018 used the wrong kind of breaker). The AC unit came on fine after that. I continue to recommend Grasshopper to others who are looking for a reputable, reasonably priced & respectful company to address their HVAC, electrical & plumbing issues. I trust them and feel lucky to have been working with them since 2023!

Tyler came back to check out my furnace. Excellent work and good explanations with no pressure…read more Highly recommend

I posted another review about Josh's fantastic service for my boiler several months ago. When my…read moremini-splits stopped blowing cold air, I knew Josh would be the one to call. He fit me into his packed schedule (of course the units picked the first hot spell of the season to act up), diagnosed a refrigerant leak, and set about fixing it. If you're not familiar with mini-split systems, the difference between them and central air is that where central air cools air at the condenser unit then circulates it through your house, mini-splits circulate refrigerant, cooling the air at various "head units" throughout the house. The advantage is that mini-splits are easier and faster to retrofit into old buildings. The disadvantage is that there are many more places for a refrigerant leak to hide. Josh filled the system with UV dye and came back late in the evening to check for leaks. He found a couple of egregiously loose fittings---a sure sign of shoddy installation by the other company that had installed the system. At this point, he suspected there were probably loose fittings elsewhere. He's keenly aware of how expensive refrigerant is, and how bad it is for the environment when it leaks. With that in mind, along with the fact that the heat spell had broken, he suggested we hold off on refilling the system until he could come back and do a full system walkthrough. When he came back, he pressurized the system to its max with Nitrogen, so he could check for leaks without wasting refrigerant. It just so happened to be the hottest day of the year (so far), but that just made him more determined to get the system running for us. He worked thoroughly but quickly and got our system running better than I think it ever has. I'm profoundly grateful for his hard work and dedication. I cannot recommend him highly enough for any HVAC work you need done.

New customer, and can confirm all excellent reviews. Josh is very professional and does a nice job…read moreexplaining the service and the state of systems. Fairly priced and didn't try to sell us things we didn't need.

Outstanding service. Great personality and gives a lot of attention to detail. Highly recommended…read moreif you need essentially any type of work done around the home.

We needed some help with a half bath renovation and reached out to Dave to help us with the work…read more He was easy to work with. The services he performed for us were top notch. To top it all off, he was prompt, friendly and professional. We will not hesitate to reach out to Dave the next time we need work done.