I had the great pleasure of meeting Indria. She is so knowledgeable about the merchandise and is…read morewilling to stop what she's doing to assist a customer. Each time I see her she is working like a little bee. She's so refreshing and a great representative for DFWH!

Do. Not. Go. Here!!!!!! I very rarely give 1 star reviews,…read morebut this one takes the cake. The workers are immensely rude. They arbitrarily decide to close their fitting rooms (once my family members were the only ones in the entire store, and they said their fitting rooms were closed because they were understaffed, but there were multiple workers). They have yelled at my family members too, and were condescending. They also arbitrarily don't allow returns. I'm certain that the workers are racist, but even if they're not, they're at the very least nasty people who obviously shouldn't be in retail. If you want cheap clothing, I would recommend going to any of the other locations!

Randomly stated doing here when I took my grandma to visit my great aunt in kentucky and they…read morewanted to stop in after visiting the liquor store. I found so Brandy cute dresses and tops at best reasonable prices and I was hooked! This one galena to be located near my house and so I stop in periodically because they not only have great regular price items but their clearance prices can't be beat. I also love their jewelry selection!

I went to this Cato to get help with finding new outfits. At the time of purchase I had lost 88…read morepounds and didn't know the size I wore. Catherine the manager of the store went into action. She pulled outfits that I would have never purchased in the past. I told her "you are blowing my mind lady." She was very confident about me fitting in the pants and tops she chose and I did fit them all. At the end of trying on each out fit, Catherine took the time to go over all the outfits we picked out for each upcoming event. I walked out the door with at least 8 interchangeable outfits. I was ready for Florida. She doesn't understand how she has help me with my weight loss journey. I told her we are not done yet. When I get to my goal weight I told her to be ready. She said @ I am ready." Catherine made my experience that day one to put in my journey. Thank you Catherine.

Sent here from their sister store, Men's Wearhouse, when I said I wanted something a bit less…read moreexpensive. Definitely downscale, more like a big box store, but with a huge selection. I found several jackets close to what I wanted, and picked one that's just right. Lots of sizes and colors of blazers. Even bigger selection of shirts, suits, tuxedos, etc. Plenty of accessories too. I ended up with a jacket, socks, and shirt for about half what I would have spent on a jacket at Men's Wearhouse, and since I only wear them once a year or so that's just right. Service was great from several staffers. Prices are great. I scoped the kid's section and was impressed, didn't get to the women's area, did notice plenty of men's casual wear up front.

So I just moved north side and I seen this store and was excited to visit. Once I walked in I…read moreshould have walked right back out!!!!! This is a CUSTOM SUITES retail store. Yes they sale other things for the older crowd. Nothing was modern other than the jr prom dresses in the back. I came here because I seen it was a clothing store but nothing for my age range. You can bring ya grandparents here and they will find their Sundays best! They have cute shoes for men!!! CANT TAKE MY fiancé ANYWHERE!!! Found some jeans will take back they was ripped!

The ladies here are so attentive and love to give you an outfit make over :) they carry a large…read morearray of clothing for all sizes for that perfect going out fit! Be prepared though, it is a smidge higher price point. Would definitely come back in soon for my fun clothes!! Thank you Esther, Kiara, and I forget the other girl! But yall killed

Last year December 2022 I had a very bad experience with an employee at this location. So from…read morethat interaction, I decided to not be a customer at this location anymore . On December 30th 2023 I was shopping with family in Polaris and said what the heck let's give another go. This time I can honestly say I had some of the best customer service I've had in a long while. Every single employee that I engage with was super nice and very professional. Not to mention that the deals that were going on in the store at the time I was there were amazing I appreciate a good deal. It wouldn't have been fair to the establishment to write them off based off one distasteful interaction I had. The Customer Service alone is the reason why I decided to do another review and give a five star rating.

This is a stand alone location not housed inside an enclosed shopping mall. As such, shoppers are…read moreintentional and usually not browsing to kill time. This also frees up the store personnel to do the tasks that keep the store running; they aren't permanently assigned to one section. I've been here on slow days and busy days so there can be 3-7 visible employees. If items are ordered online they can be returned in store. The policy has changed regarding returns. They have to be done in a 30-day window, or if the order was placed on a Lane Bryant credit card, it's extended to 45-days. The best time to shop is when the new clothing season starts for a greater selection of merchandise. The second best time is when you need something. If you like something but they don't have it in the size you need, they will see if it's available online or in another location.

What?! I'm astounded I haven't reviewed this store. Whelp, we'll fix that. I shop at LB all the…read moretime. It's hard to find decently made, plus size clothing that's up with the current fashion trends. Fortunately, Lane Bryant has stayed with the times. This location, smack in a giant outdoor mall here in Columbus, seems to have a bit more selection than many of their satellite stores. Also have more employees working here, simply because they get more foot traffic. My only negative (if u want to call it that) is over the last several years, LB has been offering more upscale garments to their repertoire. Expensive stuff. Too expensive for my tastes. I work a lot with preschool kids, so nice clothing is a no-no I absolutely love their high-waist jeans - perfect for day to day. And the materials used always scream comfy! Bright colored shirts - perfect for mix and matching. I'm always a happy camper when I can hit a sale!

Being a "no longer high school skinny" kind of guy, I find myself shopping in the Big & Talls of…read morethe world, thanks to these kids today who insist on buying clothes much larger than they need in an attempt to look cool. They forget what that does to us folk who actually NEED to find that (ahem) size extra-MEDIUM. This was my first time visiting here and I was more than pleased to find a larger athletic wear section that I had expected, assuming that this store would focus mainly on casual and formal attire. As expected, the clothes are a bit higher in price, but hey, ya gotta pay for that extra fabric, dude. Our salesman was very welcoming and stayed with me throughout the duration of my visit, although I told him that he could tend to anyone he needed to and check back with me. Note to all you shoppers out there: be respectful and don't monopolize the attendant's time while you're still in the consideration stage. He was even kind enough to give me the location of sister stores, if I couldn't find what I needed there. I also find that to be a pleasant surprise, because most times, they will offer to order it for you and keep the commission. He was obviously more concerned with my satisfaction, for which, I am extremely grateful. I will definitely return.

First, you need to know that I am a 62 y/o man who stands 6'5" and weighs 347 so my clothes will…read morealways bcome from what I call the gay boys stores. Big and Tall stores are all different across the country but yes they have similarities but their locale matters. I have known and shopped for years at DXL on Olentangy at Henderson. The particular day that I went and found the DXL at Polaris I discovered that the location of the store matters most definitely with inventory numbers and product. I was headed to Men's Wearhouse at Polaris not knowing there was a DXL there oh. I am so glad I went a couple blocks away and found this particular DXL. And the days the pandemic it is difficult, I believe, for businesses to have a legitimate and full staff. I walked into the store and it was packed honestly. I saw one lady working with customers and working and running around but I just thought there were other employees working! However, this lady, Stephanie, was the only employee working this particular day. I was in the store shopping trying things on and enjoying my experience for more than an hour and I will attest that this lady would be the best brand ambassador for DXL ever. The store only got busier over the course of time that I was there--and she never stopped. Stephanie created an impression upon me that now has me connected to the Polaris DXL. Her calming professional Style and ability to help everybody the way she did this day proves to me that she really does know what she's talking about and cares about each and every customer. I'm sure I witnessed all of this even though she is overworked and probably underpaid. The inventory in this store is larger greater than what I consider the inventory to be at the Olentangy Henderson Road store. Perhaps it's totally do two more square footage here at the Polaris store but it's definitely more appreciated Yes, as every retailer there are those specific sales and incentives to get you in the door and to get you to buy one that will encourage you to purchase more but it's still acceptable and encouraged for someone like me that has to spend thousands a year on clothing for play and for professional work. The cleanliness here in the dressing room area and in the area where shoes are found is unbelievably totally organized and cleaned beyond what I ever would have thought. There is one employee, Stephanie, that is doing it all and let me tell you this particular day with the crowd that she had in there and it was consistently staying busy she really did do an amazing job Granted that I did not know that Polaris had the DXL but I am thrilled that I ran across it as I'm driving in the area.

I have mixed feelings about Express for a few reasons but most of them are just due to personal…read moretaste. There clothes are affordable and always on sale, although often aren't my personal style. They sell a lot of dress clothes, statement pieces, and other pretty items that look designer inspired. Having said that, I love how their jeans fit and come in so many sizes. I also have found some amazing basics at great prices. I do most of my shopping online but stopped in on Friday to make a few returns. It was the weirdest thing. Because they were unable to look up my phone number they weren't able to complete the returns despite me pulling up all of the information on my account on my phone with my Express ID, order number, tags on, and the sale was less than a month ago. It was so strange. The manager was not very empathetic about it either. It was like what decade are we in? However, I called customer service yesterday and they were very helpful and went back in yesterday since we were going to be at Polaris anyways. The manager working yesterday was amazing however and went up and beyond to make it right. She was so nice and helpful. I thought her name would be on the receipt but it's not so whoever was working last night, thanks again.

It's time for me to Express why I'm not crazy about this store…read more It's a pretty handy mid-price clothing store inside the Polaris Mall where Barbie spent a good five minutes or so browsing some of the stuff that she likes and it's a good story bro... I mean a good store although not our fave in this enormous mall by any means.