I'm glad to see that other ratings also reflect my sentiment! I've been receiving laser treatments…read moreat Luxe for around three years. I've never had a bad experience - every clinician has been so friendly and welcoming. The first mishap I've had with the business happened last week - scheduling misunderstanding. Immediately after it happened, the owner of the business called me directly, offered many apologies, and offered me 50% off the rebooked service. She went above and beyond to make sure that I was comfortable and at ease with the situation. I knew this place was a gem before, but, now, I have no doubt! Keep up the good work, y'all.

Nadine is absolutely amazing. She is attentive to client's needs and desires, compassionate and…read morevery skilled at her work. I came in yesterday evening for a routine touch-up and she did a wonderful job. I have been going to Luxe for several years now and will continue to make sure all of my appointments moving forward are with Nadine as I am very impressed and pleased with the results.

Had my first full body sugaring sesh with Collyn today! Upon walking in the salon was so clean and…read morewelcoming. Collyn has been sugaring for over five years but is new to Sugar Me and if I could just say one thing, what an incredible asset she is to their team! I got pretty nervous as I stripped down and got ready to get my hair ripped out (lol) but she did such a great job keeping me distracted and busy with great conversations. She is such a warm and kind spirit I'm really grateful I was booked with her! She thoroughly explained the aftercare procedures and was thoughtful throughout our whole session checking in with me. She also did my lashes which I'm absolutely OBSESSED with!!! I will absolutely be coming back to see her and I'm so pleased with my experience! As I sun bathe on my vacation and looking at my smooth legs I will be thinking of you Collyn! Thank you!!!!

Kate is the BEST! I love my time with her and she keeps my face looking fabulous. It's a wonderful…read moreshop and my kinder to my skin than traditional waxing.

I had a wonderful experience! Briana tinted and waxed my eyebrows and did an amazing job. From the…read moremoment I arrived, she made me feel completely at ease and took the time to explain the process. She was professional, friendly, and meticulous in her work. My brows look fantastic--natural, well-shaped, and exactly what I was hoping for. I highly recommend her services and will definitely be returning

I love the clean space, and how I am greeted every time I come in. I love my aesthetician, Mallory,…read morewho has become my ride or die. She does careful work well, and fast! She also puts me at ease, which is not easy with a never-nude. Also, jelly bellies and bubble waters!!

10/10 experience, she was so sweet and fun to talk to. the brows came out so perfect. she was also…read moreso nice when I had to reschedule and got me in before my wedding. would highly recommend

Great service- wondered staff. Got my eyebrows and lip…read morewaxed last week. Usually I get bumps after a wax and was worried that it would happen again but it did not. My face is fuzz free and also bump free! Would highly recommend. I also got my eyebrows tinted and they look amazing! It's so nice to not have to fill them in every day. I will be going back for more waxing and eyebrow/lash services. Do not sleep on this amazing studio!

I've been a regular customer with Patty at Facing Grace for three years now, and she has saved my…read moreskin on more than one occasion. She saved me when my adult acne was out of control, before my wedding, and when I became pregnant and my skin went nuts. I've been offered free or reduced deals other places, but I could never leave Patty. If you want to heal your skin inside and out, Facing Grace is the most professional and relaxing place you could find in Portland.

What a wonderful hidden gem. I feel so relieved I found this place and knew immediately walking in…read morethat I'd never have to search for another esthetician. Not only is Patty incredibly warm and accommodating but she knows her stuff. She is very knowledgeable and is happy to tell you exactly what is necessary and everything that is absolutely not when it comes to face products which is so refreshing because as a woman I know I have tried everything under the sun and have spent a fortune thinking I am doing the best for my skin. Patty's set up is so cozy and gorgeous. She is a fabulous decorator and she makes the environment not only serene but tastefully luxurious so you feel like you are in for a real treat. She did the first round of the Bioactive peel which I request since my previous esthetician said it does wonders. I really enjoyed it and didn't experience very much peeling at all. I look forward to coming back for the next one and getting one her facials!

I almost didn't go to this place because it didn't have a website. I'm a website girl - I like to…read moresee the pricing, I like to see pictures, and I'm just a computer nerd. Of course, that's a little bit of a catch-22 because if I hate your website, then I'm out. Overall, I'm so very glad that I did head to this adorable little place. I'll preface all this with saying that it was the first bikini wax ever - so I can't really say whether it was okay or not... of course, having nothing to compare it to, I'd say that it sucked. :) The leg wax was only the second of it's kind - and that too sucked. The first was only better because it involved copious amounts of wine. Why do we have to go through so much pain to be gorgeous? Well, we must do what we must do... and I will continue to go here while I continue to attempt outer beauty. The building is adorable, comfortable, and inviting and Heidi and Jill are as friendly as can be. I've got a facial all set up, and another waxing scheduled... so glad that I am not going to be shaving anymore. I hate that even more than waxing, and the girls at Bare make waxing about as good as it can be. Just keep thinking, I'm going to look gooooood.

I've been going to bare for a while now, starting with eyebrows and moving on to my chest/stomach…read moregeneral hair removal waxing. Let's just get this out there: I'm a trans woman and they have been fantastic about it, including transitioning from old name to new (and associated pronouns) without skipping a beat. For that reason alone I'll give them five stars. Since that little demographic update I've gone back a few times and with different people, each one just as considerate as the last. I don't get a really complicated regimen done, but I've loved my brows every time and they have all helped at moving from bushy things to some pretty cool arches. Ripping hair off my chest is pretty standard I guess, it comes out. Additionally, after a pretty disastrous venture at the Sephora tutorial counter (no fault of Sephora staff...) I went to Bare for their makeup lessons. I wish I was better with names because the girl who helped me catch up on about 20 years of makeup practice was really sweet and kind even when dysphoria was kicking its ugly head up. I asked for a really basic, technique (not product) focused lesson and was quite happy with everything we went over.

My skin hasn't looked this good in years! Thanks to micro needling and bio repels peels! and of…read morecourse to Lisa!

Lisa did an amazing job! She left my skin glowing and fresh at a reasonable price. She is…read moreknowledgeable and professional. I loved the relaxing ambiance.

I had my eyebrows threaded and they look great. After the threading I had a facial…read more I give 5 Stars to the work, environment and my results.

Such a great experience! Kaniz is absolutely delightful... and she gives the BEST scalp massages! I…read moreloved everything about my time at Silk and Stone. The atmosphere is peaceful and comforting. The people I encountered were warm, kind, and welcoming. I am so excited to go back for more treatments. I highly recommend Silk and Stone!

I've continued to go for the past few months and gotten several new treatments. Everyone is…read morefriendly and helpful. I've gotten great value from my memberships.

Dr.Jodee walks you through everything and is very talented! She is also very gentle and kind all…read morethe staffs are also very nice and welcoming. I've been coming back to this place for about 2 years now and satisfied each visit!

I highly recommend Leilani! She did a lash lift and a hydra facial. Great vibes! It was easy to…read morebook. It's my second visit here- I will be back

Update: The owner, Britney, personally reached out to me to apologize for the situation and offered…read moreseveral resolutions. By the end of the call, we were able to resolve the matter fairly (in my opinion, at least). I really appreciate her willingness to see the situation from my perspective and her taking accountability for the misleading wording on the website. I'm now taking back my comment about the spa being "shady," since it has become clear that this was an honest mistake. However, I still stand by my concern that the membership terms and wording should have been much clearer from the beginning. I'm glad Balm took my concerns seriously and made an effort to make things right. I hope the website will be updated soon to provide more clarity, so issues like this can be avoided in the future. I had 2 laser hair removal treatments here. While the service was nothing to write home about, the way this business handles its memberships is incompetent at best and shady at worst. I signed up for their LARGE LASER MEMBERSHIP, which is advertised on their website as having the benefits of "Any 1 Extra-Large Laser" and "Any 2 Large Laser" each month, with savings of $304/month and a retail value of $603 (screenshot below). Maybe I'm delusional, please let me know, but how is anyone supposed to interpret that wording as anything other than 1 extra large + 2 large services included? Even their own membership portal shows 3 separate coupons for these 3 services. I had my extra large laser with no issue, but when I came back for the 2 large services, the tech told me I actually had to choose between the extra large and 2 large services (?). I ended up having to cancel my appointment and go home. Their manager reached out via text and basically admitted that the wording on the website AND the membership portal is misleading, and that I actually did have to choose between the 2 options. I asked for a refund because I wouldn't have purchased the membership had the terms been clearly stated. Of course, they refused. At this point, I've given up on trying to get a refund. I don't have the time or energy to keep going back and forth with these people. I'm posting this as a PSA for anyone considering signing up for any of their laser memberships: ask a lot of questions before giving them your money.