I made an appnt for 2pm. I called 12 minutes before the apont and explained I was stuck in traffic…read moredue to a car accident and would be a little late (5-10). When I got there at 6 minutes passed I was told I could not have the appnt because it would cause the appnt after to be late as well. Ok, I scheduled another appnt at 330, came early at 319 and sat until 346 before anyone was able was to start the appnt. If you are going to be strict about times with your customers, be respectful when you can't fulfill your responsibilities of time and equity. Moral of story: The manager is rude (seeks feedback and then defends her customer abuse. This explains why their aestheticians keep leaving all the time). Called for feedback and then offered nothing in return other than a "we can be late but you can't" explanation. Not returning. Third bad experience here and I'm done. Buyer be wary. They are NOT nice to customers or understanding. Aestheticians are great but managers, not so much.

Been getting sugared for about a year now. But I needed a last minute appointment and this popped…read moreup my search. They had a really good deal- 50% off a service & 10% Yelp check in. I got a Brazilian and under arms. They use cold sugar when waxing. I've had it both ways- warm and cold. So I didn't mind. TIP: IF YOU KNOW YOU'LL BE LATE, call! They are super strict about the 5 minute grace period. (Yes- 5 minutes). They front desk person was telling me how she was just about to cancel me as I walked in at 10:46. My appointment was 10:40. But because it was my first time, "you get a pass." This is one star off just because 5 minutes is a little intense. I wouldn't mind a 15 min? But 5 min? Esp when parking is either street or a 2 min walk from a parking lot. Vanessa was the tech that worked with me. She was really nice. Talked stories to make you feel comfortable. Told you breathing exercises and stuff. She had a decent amount of pressure. Took note of pressure points and sensitive areas. One thing I didn't like- was not being able to have the option to "check" till the very end. When I was done, I took a look in the mirror, and noticed sparse hairs that didn't get picked up from the sugar. But I couldn't do anything about it since we were done. When I got home to wash up, I felt pain on my skin. And that's usually normal for me because I have sensitive skin. But it's been a day- and still felt pain. Which is new. Noticed I had cuts. Like my skin was pulled off. And this is missed during a wax because waxing is already painful. This is the first time ever that my skin got pulled off during a sugar wax experience. The last time this happened was when I had hard wax... Overall- this is an alright place to check out if you want to try sugaring.

Auntie is amazing! Great quality care. Gentle & thorough with her work. Very knowledgable so you…read morewill learn a lot while getting cared for! I always feel good walking out. Mashallah!

I was referred to Tasneem over five years ago by a friend and I can't say enough good things about…read morethis woman and the way she treats us every-time we go in. She is gentle, she is professional, she is empathetic and she is an industry expert in my opinion. Going to her is always a pleasant experience, no matter the mood I am in, I leave *feeling* beautiful. So does my family. Tasneem did hijama (wet cupping) therapy for me 3 times, and each time was a healing and beautiful experience. She also did a chemical peel on my sensitive skin that went better than i expected. She consistently followed-up, made me send her pictures and adjusted my post-care as needed. She loves what she does and that love is always felt. Thank you Tasneem, can't wait for another appointment with you soon.

I've never had sugaring done before, and Dulcederm was probably the best place to be introduced to…read morethis world. Tamara was super professional and knowledgeable and helped me relax during my first appointment. Love that Dulcederm is LGBTQ-friendly and gender affirming.

Wonderful service by Trisha! I usually get a Brazilian wax every 6 weeks and have been for the last…read more5 years. I recently started seeing the gals at Dulcederm and started sugaring. Sugaring is actually less painful than wax and I believe, cleaner because they arent dipping a tool into the hot wax after touching my nether regions. My service today with Trisha was exceptional. A Brazilian is always a little painful but Trisha's technique was so good I didn't feel a thing! No exaggeration! Definitely check out Dulcederm for your next wax/sugar. I think their prices are reasonable and all the estheticians are personable and compassionate. I have never felt rushed and always received a high level of service no matter who I see. The facility is clean and inviting. 5 stars! :)

It's important for me to support local businesses. This Esthetic Institute has an inviting,…read morecomfortable, and professional atmosphere. I had the best experience at this facility. I worked with the owner Aja. She is incredibly knowledgeable, articulate, kind, and talented. My concerns were treated with diligence and care. I felt so pampered, and the salon is adorable! Love the vibe. Aja is gracious and cares greatly for her clients. When you visit this facility for your beauty needs, be ready to leave feeling incredible. I 100% recommend to anyone and everyone who want to have their beauty concerns heard, respected, and treated with a great deal of professionalism.

Formerly known as Sugarista (same locale just different ownership), this is my fave sugaring salon…read morein PDX. I see Aja and am always impressed that she can shape my brows exactly the way I like them (i.e. not sparse). I barely say a word, she works her magic and voila- my brows look awesome. I'm fairly sensitive to waxing (acne alert), but have never had a problem with the sugaring at The Honey Pot. Highly recommend! Protips: 1)Easy online booking system 2)The salon is located on the bottom floor of a large house occupied by many therapists and the like. The first time I went there I walked into the front door, got lost and wandered around quiet hallways with therapy sessions in progress (awkward). The entrance to the Honey Pot from the outside is located in the left back. You go down a flight of stairs and you're there- no need to interrupt the healing going on elsewhere. 3) There's an attached small parking lot on the left side of the building. Street parking is also a breeze..

Case was incredible with my Brazilian! I appreciated their care and attention to make sure I was…read morecomfortable. As we know, these can be difficult to endure but they made it as easeful as it could be in my opinion.

Everything here is a 10/10! Ebonee is my girl! I've also seen Krystal, as well. I get a Brazilian…read moreand Underarms. I was so scared I wouldn't find a good esthetician in Portland that knows how to take care of textured hair and melanated skin. I'm very thankful for The Sugar Mama.

BEST WAX EVER!!!!!! Not only do I come to her for my wax I…read morecome to chit chat with her, she is so kind and makes every appointment comfortable to your needs. A must have if you're in need of a new waxxer! Brows have never looked better!!

Sydnie is hands down the best. You literally feel like your going to see one of your closest…read morefriends during your appointment! Can't recommend her enough!!!

Crystal is wonderful! She had easy scheduling, very thoughtful, and has great communication with…read moreher clients.

Crystal was amazing! I have done sugaring one other time, and the experience was painful and not…read morefun... But with Crystal, the 30 min felt not rushed, a little less painful (because obviously hair removal is not a pain free experience), and she was making sure I was ok doing small parts at a time. She is a great converser, and I would definitely recommend to anyone! I have already booked my return appt for next month! thank you for a great experience