I met this Dr at the Vetco clinic in Southington Ct. I have since driven many of miles to have him…read morebe the one to care for my dog . I also live in Berlin Ct and travel to his office in Madison Ct for his expertise and service!! He is without a doubt hand down the BEST!! Especially with the little ones, he's so gentle and careful with them!! I would travel hours just to go to him he's SO WELL WORTH IT!! Lilo's Mommy (My Beloved Angel too)

I highly recommend Dr. Yousef. He is incredibly compassionate and takes the time to truly listen…read moreto your concerns. He provides excellent care for pets of all kinds, especially difficult breeds, from routine wellness visits to more specialized treatments. I've always appreciated how patient he is, explaining every procedure and making sure both pet and us feel comfortable. He is professional, attentive, and genuinely cares about the well-being of my pets. Definitely a vet you can trust for top-notch veterinary care.

Dr. Michelle Salas is the best there is! We drive an hour one way to see her -she is that good! We…read moreare so lucky to have found her. She is not only knowledgeable but is kind and compassionate. She goes above and beyond for her patients & their animals. She has called us a few weeks after an appointment to tell us she was thinking about our dog & found some new research or came across this case etc... Her passion for animals and her commitment for their well being is evident in everything she does. She is also conservative with treatment of that is the approach you want to take. You will not be disappointed to have chosen her for your pets care. We have used her for surgery on our dog as well. When seeking out a physician for yourself, you want the best. I seek the same type of care for my pets, and I have found that with Dr. Salas!

Thank you for taking care of Trap - awesome, knowledgeable and warm staff. My cat was not the…read morenicest patient to work with and I really appreciate the staff being understanding.

We love GVH. They're Dr.'s have always been so kind and supportive. For over 35 years, we have…read morealways come back to Guilford because it is the only place we have felt truly comfortable, our dog /cats too! They are a tad more expensive than others, but it is worth it. I found them to be honest and forthcoming with services and cost. Dr. Pixton and Dr. Dale are both wonderful. (dr. DellaMonica who retired recently) I feel seen and they gently guided us through our losses and made themselves available to address concerns and what to expect. They have made changes in the front desk/admin staff to accommodate the sheer volume of patients which at first I felt was too businesslike, and a little wonky. Now, I see totally make visits seamless. We have rarely had to wait more than a few minutes. To be fair, it is cheaper to use Chewy for some OTC's/food and prescriptions (heart worm) etc, which I do. They have a portal where they can connect with Chewy to send prescriptions through. At this point, I would not trust any other vet with our pets.

Amazing doctors. Great staff. A little expensive but always good value! 10+ years and 4 different…read moredogs in great care.

Dr. Alter and staff are always so helpful and knowledgeable. My husband and I drive down 40+…read moreminutes from Rocky Hill to continue to see him (my husband has been bringing his pets here since he was a kid). Everyone there is so friendly and our pup genuinely loves going to the vet! I feel safe knowing they are working with her and they never make us feel stupid for asking a bunch of questions. As new pup owners, we call quite a bit and we are never made to feel like we're wasting our time. I've been to lots of bigger vet practices in my life, and I love that Pet's Friends has a small, homey vibe. Dr. Alter actually cares and knows the animals unlike some vet's my pets have had in the past. Definitely reccomend.

I loved the care that dr Atler provided to my very nervous and distraught dog. He explained…read moreeverything about his care in detail. I am very glad that I switched my dog's care to him.

I have been coming here for over 20 yrs And the doctors…read more and staff are awesome ! Recently my dog Gigi became ill with internal bleeding and I took her to the over night central vet hospital who did not treat my dog because I did not have enough money and up front knowing she was bleeding and may due during the night and still Next morning my vet ridge hill animal hospital Took immediate care of my Gigi and performed her surgery with a min down payment and worked out direct monthly billing for the rest because I have been with them for so many years. They saved my dog GIGi life with emergency splenectomy . I won't go anywhere else with my dogs .

I would strongly advise against using Ridgehill Animal Hospital…read more I arrived right when they opened without an appointment because my dog had been in visible discomfort for hours and I was hoping they could fit him in at some point during the day, given they had his full medical history. Instead, I was immediately turned away by a receptionist with no compassion and told to go to the emergency vet down the street. I spent time outside trying to keep him comfortable, and after seeing other clients arrive, I went back in to ask if there was any chance he could be seen later that day. I was told "nothing today" and dismissed again. During this time, Dr. Pearce did not acknowledge me or my dog at all. I later went to Central Emergency Veterinary Clinic, where the level of care and empathy was night and day. Ridgehill never followed up to see how he was doing. When it came time to euthanize my dog, I was told there were no appointments available with his primary veterinarian until the following week. I was offered a late Friday appointment with another provider, which I accepted. On the morning of that appointment, I called inquiring about the process I wanted to be present for the entire process, including catheter placement. I was initially told "you can ask when you get here". The receptionist did ask and came back and I was told no. Then, I received a call a few minutes later saying the owner had canceled my appointment entirely and that I should "go somewhere else." Canceling a same-day euthanasia appointment and turning away a distressed pet owner in that moment is beyond unprofessional--it's inexcusable. This practice demonstrated a consistent lack of compassion, communication, and basic decency. I would never return and strongly recommend others seek care elsewhere.

We have been going to Essex Vet for about twenty years. We have had nothing but great service from…read moreall staff members concerning our two dogs and three cats over that time. Most of our visits (95%) have been with Dr. Cheryl Brienza. Her care, compassion, and understanding of how we want our pets treated match our own. She explains everything thoroughly and respects our decisions. We feel very fortunate to have her here in our area.

Dr. Caginalp is the best. She gives each pet a personalized approach and works with my nervous dog…read moreso kindly and patiently. She takes the time to answer all my questions and calls me personally with test results. That means so much to me. Dr. Caginalp! the personal and compassionate care

I would first like to acknowledge the many positive experiences I had at this practice in the past…read more Dr. Lang, Dr. Marotta, and several technicians cared for my dogs from 2020 through early 2026, and during those years my visits were consistently professional, calm, and respectful. Unfortunately, my visit on February 19, 2026, was completely different. I would give this place a zero star. I brought my healthy dog in for a routine checkup, fecal exam, and vaccines required for boarding. What should have been a straightforward preventive appointment quickly became uncomfortable and confrontational. During the visit, Technician Laura Kelly repeatedly spoke over me, raised her voice, and addressed me in a way that felt accusatory rather than informative. Each time I attempted to respond or ask a question, I was interrupted and not allowed to finish a sentence. The tone was not educational or collaborative. It felt adversarial. When she stepped out of the room, I could hear her speaking about me behind the door. Shortly after, Dr. Ashley Jackson, whom I had never met before, entered the room. Rather than asking about my dog's routine, training, or overall health, the conversation immediately turned critical. The entire interaction also felt rushed. Dr. Jackson repeatedly mentioned that she had a lot to say but might be pulled out of the room soon. She spoke at length, delivering a stream of general advice without first taking the time to understand my dog or my experience as an owner. I have had German Shepherds for six years, yet I was spoken to as if I had just adopted my first dog, receiving very basic instructions such as not exercising a dog immediately before or after eating. There was no attempt to ask what I already knew or what I was already doing. Most concerning, while we were still in the room and without discussing it with me first, Dr. Jackson instructed the technician to administer an anti-parasitic medication before any fecal test results were available and without asking for my consent. Decisions were being made between the two of them as though I were not present. In the moment I was shocked and frozen. Looking back, I wish I had stopped the situation and left. This was a routine visit involving a healthy dog. The escalation into a hostile exchange, combined with medical decisions made without discussion or approval, was deeply concerning. No client should feel spoken over, dismissed, or excluded from medical decisions during a preventive appointment. The experience left me deeply upset, and it took nearly a month to recover emotionally from what should have been a simple routine visit. I hope the practice reflects on what occurred so that no other client has a similar experience.

Just trying to be a responsible cat owner and brought my cat because he has a huge bald spot on his…read moreleg. $827 later and I still don't know what the bald spot is due to. First visit I was charged $360 for blood work; which came back fine. Second visit I was charged $457. Second visit was a week ago and haven't heard anything back. The receptionist did call me after the visit to tell me they overcharged me $70, but that they can't refund me the money. I can only use it as a credit. I will say, the staff is nice and cares about animals. UPDATE: After my post, I was contacted by Laura, the manager. and I was refunded the overcharge. There was also miscommunication about the wait time for test results. I was just told the results could take 7-14 days and that was why I hadn't heard from anyone.

My name is Paula Inglese. i've been going to Branford veterinary Hospital for many many years and…read morenever had a problem with anyone on the staff until today when I called on the phone to return feedback to Dr Griffith the outcome of having given my cat probiotics to solve a digestive problem. I attempted to tell my story to the assistant manager, Jeanine who wasn't interested in the feedback I was asked to provide. She was dismissive and began talking over me which frustrated me. Then she got rude and over reacted to my frustration and told me I am under review and should look for another vet. I was shocked by the cold, unprofessional way I was treated.. Instead of an apology, I was kicked out and they said they would send my records to bring to another vet.

I liked everything about this Vet practice from the minute I walked in the door. The way the…read morereception lounge was set up, the people working the desks ... everybody was friendly, and the place was very clean. Went in for my appointment. First time meeting Dr Mary Griffith. Loved her! She and her assistant sat on the floor so my two dogs could come and sniff them without immediately putting one up on the table. She explained as she examined my dog including the condition of her teeth in a way that no other Vet has explained to me. I really appreciated that. I know it's only my first visit, but it was definitely a good start!