My experience here was disappointing. I stopped in as a new customer to have three simple patches sewn onto a uniform and was quoted $6 per patch, or $18 total, for what is a very quick and straightforward job. I mentioned that my usual alterations shop charges less and politely asked if he could match their price, but he simply shook his head and walked away before I could even finish the conversation or say thank you. Beyond the pricing, the customer service left the biggest impression. The shop itself is quite run-down, stuffy, and uncomfortable, so a warm and welcoming experience would have gone a long way. Instead, I felt there was very little interest in earning a new customer. I won't be returning. read more

Alteration & Cleaning Center - Exterior - Sewing & Alterations Near Me - Tustin, California

I gave them a dress to dry clean and it came back ripped at the seams. They also STAPLED the dry cleaning number onto the delicate material of the dress. They only take cash as well. Enough said I think. read more

I asked for a dressed to be hemmed up. Gets the job done and reasonable pricing. Easy parking as well

I am a long time customer who paid with a $100 bill at drop off. I am absolutely sure because he gave me too much back, $55 and it should have been $45. He wrote $55 and circled it on the ticket. When I went to pick up the clothes, he insisted I hadn't paid. I reminded him of the $100 bill and him giving me too much change back a few days ago and he said he didn't recall. Later, he reviewed his cameras and realized I was correct. Then, he apologized profusely and gave me my money back. You can trust this business to do the right thing. Anyone can make a mistake but not all businesses will correct it. Nothing but good vibes from this guy. read more

Alteration & Cleaning Center - Alterations in Tustin, bad cleaners - Sewing & Alterations Near Me - Tustin, California

There are plenty of parking spaces. The place is small with 2 rooms to try out your clothes if you need to tailor. I came in and the guy directed me to try the clothes on so I can get them altered. He was really nice and was straight to the point. I tried 3 items to get altered and was out by like 15 minutes or so. It took me a week to get it back and you can either pay then or later once you get your clothes. They only accept cash or check, no credit cards. A week later, I went to get my clothes, which was fast as well. I tried them on and checked to see how the alternations were. I then paid in cash, which was $36 for 3 of the items I needed to hem. I'm glad my friend recommended me this place because it was fast, straight to the point, and cheap! I'll definitely be coming back here for alternations if needed. Service: 5/5 Tip(s): - Plenty of parking spaces - Only accept in cash or check, no credit cards - Remember to bring your pink slip to pick up - It took me a week to get my clothes back for 3 items, so make sure to schedule ahead of time to get your clothes altered if needed read more

I agree with the review a couple reviews down. This guy is a scammer. He has a TINY sign that says "cash only" but when you go in for the first time, he won't even mention it because he wants your money. I came in to alter my new jeans and was referred here and let's just say that this will be my last time. The owner was very unfriendly and got upset that I didn't have cash. I had to rush around the area looking for someone to give me cash back. When I asked him why he didn't tell me from the beginning, he pointed at the tiny sign that's hidden behind a plant. My jeans didn't even look as good as I thought they would and now I wish I never came to this place to start with. Will not be returning, horrible experience. I will stick to the local places nearby. read more

Very happy to fond this place ! This guy sized down my very expensive Givenchy jeans and it is looks perfect! He also sized down Balmain sweater and he did perfect job! Not even noticeable any job done and the stitching are perfect ! Now i am happy to find him because i am no longer limited to buy mens size clothing or bigger size clothing and he can alter it! Very good tailor! read more

absolute fraud! Gave $95 for 3 dresses. when the were returned to me, the more complicated one wasn't touched (but sandwiched between the two) so my husband doesn't notice when he picks them up. the other two where just shortened - not altered. and by just shortening one he just took out the flare of a flared dress. absolutely ruined a pretty dress! BTW he didn't even give us a receipt! read more

Scam alert!!!! I went in the other day because I saw the sign outside that said $3 cleaners. I asked him is it three dollars for dry cleaning? He said yes. I gave him three dresses and he gave me a pink claim ticket. I was ready to pay on the spot but he very quickly Scurried away and disappeared to the back. I walked out thinking well I guess they only take payment at pick up. He didn't put a price on the claim ticket, he only wrote "3 dresses". But I took it for granted that he was going to honor the three dollar per item price. I came to pick up my dresses today and realized that there was a sign that said cash or check only. OK I told myself no big deal I will go to the bank and get some cash. I come back ready to pay $9 cash for my three dresses and he told me that it's going to be $27! I told him there must be some mistake. He said nobody is going to charge you three dollars to dry clean a dress (actually Bronco across the parking lot will i thought, but whatever). If he wants to charge nine dollars to dry clean a dress that's fine. That is not what I'm complaining about. What I am complaining about is that I am 100% certain that he knew exactly what he was doing from the very beginning when he gave me a ticket with no price on it and walked away and took no payment just seconds after I talked to him about the three dollar price on the door. Avoid this place at all costs! read more

Alteration & Cleaning Center - Sewing & Alterations Near Me - Tustin, California

This is such a nice family-owned business. They do good work and are always so pleasant to deal with. They are tucked away behind Cream Pan with parking spaces reserved directly in front of the store. read more

My mom used to take me here to get things altered (including my prom dress) so I've had fond memories of this place. I've gotten coats dry cleaned here for $10 and some mom jeans altered for $14. Always happy with the result. The turnaround is about 1 week and the location gives me a good excuse to grab some pastries at Cream Pan nearby. read more

This place has been here for at least 10 years - heck maybe even longer because I remember taking my cotton Tommy Hilfiger jacket here to repair a sleeve..Ha ha, seems like an eternity when that happened...I think Friends was the highest rated TV show. This shop is family owned and operated. It usually takes about 3-4 days to get something that you've ripped finally repaired. Dry cleaning takes a couple of days, and they do not do that on site. These folks contract that out but you can still get stuff dry cleaned here. What they are good at is repairing small moth bite holes even on wool sweaters, hemming pants and shirts, taking in waistlines, and other basic alterations. They have two little dressing rooms so you can put on your pants, and will mark the right place where they'll hem something. My rip at the pockets cost $5 tor repair and dry clean. And like the many things I've taken here, I'm sure it'll be a nice job. They only take cash, though From what I remember, cash was good even when there was a designer named Tommy Hilfiger. read more

I've been getting alterations done here for many years. Reliable. Professional and easy on the pocketbook.

I happened upon this shop because I live down the street and boy am I glad I did. It is one of the best Dry Cleaners and Alteration shops I've been to, the prices are very low and turn time is quick. The owner is friendly and easy to communicate with. I recommend taking wedding dresses here to get cleaned and boxed up after the big day, I couldn't believe how affordable it was and am very happy with the results AND only took a week to get it back! Win. Win. Let your Go To Dry Cleaner Search stop here! read more

Amazing! This place was recommended by a boutique women's dress shop in Tustin many years ago. They do great work for an unbelievably good price. Highly recommend! read more

Great find. Had them hem a dress and do a couple unique sewing jobs for me, only $10 each.

I have been coming here for years! I'm short so a lot of my clothing needs to be altered. It's amazing what a difference some good tailoring can make. I used to watch "What Not to Wear" and they recommended tailoring your clothing since most of us don't have off-the-rack proportions. The owner is kind, helpful, and does a good job at a good price! read more

Nice n Fast n Economical place for alterations I had a really great good experience and services were great read more

I was referred to Alteration & Cleaning Center for cleaning but needed alterations. I decided to give it a try. I have been looking for alterations in OC FOREVER. I was very happy that they were going to have my alterations done in 2 days. I asked what time they closed and they said 6 PM. I went there 30 minutes before they closed the day of pick up and they were closed. I had to get on a plane and needed the clothes because it was my uniform for school. I had to buy a whole new uniform and it didn't fit properly. DO NOT TAKE YOUR CLOTHES HERE! YOU GET WHAT YOU PAY FOR! read more

I will never go back. I had my receipt I paid, when I went to pick up my items they said I didn't. They lost my business over $9. They only take cash no way to prove I paid read more

Alteration & Cleaning Center - Sewing & Alterations Near Me - Tustin, California

Really good tailor. I defiantly like to take my clothes and uniforms here. The guy is nice and takes care of business. The turn around time for alterations is a week, and that is with dry cleaning also. The shops pricing is also low. Most every thing around here is pricy and takes a while to complete. I strongly suggest taking your clothes to this place, its great. read more

Alteration & Cleaning Center - Sewing & Alterations Near Me - Tustin, California

Excellent service. I had a few sweaters that had holes in them and I was able to get them fixed quite affordably. The people who manage the place are also very professional, knowledgeable and nice. read more

Always friendly and great customer service. Have been going to them for 8 years! Mom and pop business, very family oriented. Alterations are always quick! read more

Always have seen this place but have been going to a nearby competitor for years. At the competitor location, I had a romper that needed a new zipper and was quoted 20. I also had a dress with a small tear at a seam 10, and another romper that had a tear for 12. To repair it cost more than what I spent to buy the items but he explained how difficult it was for each item. I took it here by chance and was quoted 19 for all three items. The guy was super friendly and said it would be easy to fix. I highly recommend this place. read more

I've been coming here for years, for dry cleaning and alterations. They do a great job with great prices. The only down side would be their English is not so great so it's sometimes difficult to communicate. Would definitely recommend. read more

I needed a dress hemmed. I put on the dress. She marked the area. The hem was not correct. It was about 2 inches longer than what it was suppose to be. I told the woman I want a redo. She gave me such a attitude! Very bad service. I told her i am going to take my future alterations elsewhere. I usually go to a place in the nort Tustin area ,,i am going to stick with that other place. This lady was such a b*tch. I would never have such a attitude w/ a customer of mine if I owned that joint. I have been in the service industry for a very long time and it was just bad. read more

First if all I would not even give this establishment any stars. This is for the simple fact that for so many years that we have been coming here for services, the shop and it's workers a short little Asian girl lost my fiancee $145 Lacoste shirt and they have the audacity to offer my wife $40 to replace her shirt. WTF?! kinda damn shirt is my fiancee going to buy with $40. it was very hard to communicate with them, so trying explain the situation was not very fruitful. We will never ever go back to this dump. They will take advantage of you and if you take your expensive clothes here make sure you take note if it. Take a picture or something because if they lose (steal) your clothing, they will offer you dirt as a replacement. So if you are bringing in a $100 shirt you will be refunded $20. That's 10x the cost of service at $2.00 for dry cleaning... This place is no good! read more

I used to go to another local store to get my pants hemmed. Although that place claims they only charge $7 to hem a pair of pants, the actual cost is actually much higher once the job is actually completed. Plus, for the higher charge, their work was not that great. I just started going to the Alteration & Cleaning Center and it is great. They charge you a great price even when you ask for a rush job. My pants came back perfect. I have a new alteration store to go to now! read more

Love the owner and his wife. Very kind people and flexibility with your schedule in terms of pickup and dropped. Reasonable price.

Great deal little mom and pop store. Great service they patched a hole in my fave brooks brother sweater for just a few bucks.

I have been taking my alterations here for years because they are hands-down the best tailors I have ever found. The fact they are also reasonably priced is a great bonus. The man who runs the front counter is so quick...he pins, looks at you for a nod or head shake, then zips back to the counter...that I wondered a few times if the alterations would turn out correctly. They always have and I no longer have any worry that if I take something here that it will be less than exactly what I want. read more

I have been taking all of my alterations to Alteration & Cleaning Center for at least the last 15 years. The alterations are invariably complex because the apparel had to be cut down to fit my petite proportions. In many cases, a new outfit is made from the existing outfit, as in the case of dresses, jackets, and coats where the entire proportion needed to be tailored down. I have never had any complaints about the price; the prices are very competitive, maybe even a shade lower than the competition. In all of the years that I took my alterations here, not once did the gentleman tailor go wrong, and I hope it stays that way. When I pick up my clothes, I don't even bother to try them on for fitting; I take them directly to the dry cleaners, and the next time I try on these clothes would have been when I wear them. That's confidence. read more

Tom and Phuong are fine tailors. They do great jobs in alteration. I used their service many times in 10 years. They deserve your business. Five stars. Two thumbs up. read more

we brought two pants here just now for alteration and they were able to complete the job in 30 minutes !! they did a good job and kept the original design of my designer jeans. they only charge us 8 dollar per alteration !! highly recommended this place !! read more

Alteration & Cleaning Center - two sewing machine on site - Sewing & Alterations Near Me - Tustin, California

kinda shocked on the 2 bad reviews.... i've been coming here for years and just looked them up on here and felt compelled to write what GREAT service i have received here! they are quick, fast, friendly & cheap! the little china man that runs it may not have the best communication, but i don't wanna have a conversation with him, so it's fine! he understands his business and how clothes work and has made many expert alterations to my clothes as well as standard dry cleaning. everything has always been great for me. read more

This place has been OK, biggest downfall-lack of communication-which is why I leave this review...BEWARE...of taking anything high end or high fashion. Conveniently LOST my Chanel label off a skirt he altered. Which i specifically told him to keep or re-sew in the skirt. As for the woman there, she cannot help you at all, if her husband is not there! Just so mad, he "threw it away!" Probably sewn into some cheap, fake thing by now! THIS IS a WARNING to CHECK before YOU LEAVE read more

Very nice owners. I have gone here for 15 years. They have never lost any items and always provided candid advice on what looks good in terms of alteration. I even utilized their tailoring services for my wedding gown. I would recommend them highly and I appreciate their prices have stayed very reasonable over the years. read more

Love this place. Great prices and friendly service. I get patches seen on all of my jiu jitsu gis here. Today they even did a rush job and got them back to me in under two hours because I told them I had a tournament in the morning. This is my go to place. read more

I came here with a hem up and I ask them to do it in 20 minutes and they said yes. Great customer service and it was really CHEAP!