The wait time and price was too much for what was done. There was zero transparency and poor…read morecustomer service.

40$ and 3 weeks for a zipper. I could have just bought the same sweatshirt for less. bad customer…read moreservice, I do not recommend

Had my Trousers altered: Excellent job. Would definitely go back to her for any other clothing…read moreadjustments. Recommend the workmanship and pricing. Great!

My husband and I have been coming to Marianne's for a very long time and love her... She is a sweet…read morelady from Italy who does an excellent job sewing all my clothing at a reasonable price... My son now brings his clothing too... Thanks Marianne!

I have been using this cleaner for five years. The service is fast and I have never experienced any…read moreissues. I commute to this cleaner from my hometown 10 miles away its that dependable. Time to time you can also find coupons. The fur neck is a slight extra charge but it always looks fresh never clumpy. My most recent visit I asked if the metal claps coat hanger inside the jacket could be reattached because one side had loosened. When I picked up my peacoat the clasp was attached no additional charge .

I have been using this dry cleaners for over 18 years and have never had any issues. they are quick…read moreand do a great job with all my suits, dresses and outerwear I have brought in. Very friendly and professional from all my experiences.

stopped in to drop off jeans to be sewn. I'm assuming Anna was the woman doing alterations on a…read morewomen when I walked in. bell rang on the door when I entered. woman making alterations made no attempt to acknowledge me. she didn't say "be right with you" or anything. I waited 7 mins before walking out. terrible customer service. or maybe it was because I'm black

This business only takes cash or check and they don't tell you this when you bring in your item.read more

I purchased my wedding dress from an off-the-rack store that didn't provide alterations. I knew my…read moredress needed a ton of work, as it had a very long, full, lace train that I wanted shortened. Before finding Sue, I visited a different seamstress recommended by a popular Albany bridal shop. Not only did this other woman give me a really substantial price quote just to hem the dress and take it in, but she told me it may not be possible to do the work on my train, and suggested that I consider finding a new dress if I was committed to having a shorter train. She also made me feel uncomfortable and I didn't feel like I could be open with her. After deciding that seamstress wasn't right for me or my dress, I headed to the Internet and put my trust in the brides that came before me, and gave Sue a call. Sue was upfront and clear with her explanation of her consultation fee ($40). I called her in January for my July wedding, and was nervous that she was not in a rush to get me in. She suggested that I meet with her for a consultation about a month after I called. I met her at her home in Clifton Park, as she works out of a room in her home. Sue was immediately friendly and congenial -- nothing like my uncomfortable experience with the previous seamstress. She has a degree from FIT and used to design dresses, i.e., she knows what she is doing. Sue is also easy to chat with, which is nice when you're standing in one place for an hour or more at a time. She gave me an estimate for shortening my dress and train, taking in my dress at the bust and sides, and adding covered buttons to the back -- which was less than the "minimum" price quoted by the other seamstress, and seemed fair for the amount of work needed. She also offered to make a veil for me out of my dress' extra tulle. (Although I purchased my veil elsewhere, I'm sharing in case there's a bride out there looking for someone to make her a custom veil!) Sue told me to come back for my first fitting in April, and with a July wedding, that seemed like a very short timeline, especially as she told me I'd need 3-4 fittings. Sue is very busy, so in wedding season she does her dresses not in the order they are received but in the order of the weddings. Despite my nerves, I trusted her timeline. I am glad I did. My only reasons for choosing a rating of 4 instead of 5 stars is that Sue did not explain that she would be adding flower appliqués to the train of my dress to hide the buttons for the bustle. Although this was necessary (because it would seem the delicate lace and tulle of my train would not alone be able to support the bustle), I do wish she would have told me about this because I did not love the look of the appliqués. Finally, although the dress was finished on time and done so well, it was ready about two to three weeks before my wedding. I'm not a laid back person, so sticking to Sue's timeline made me so nervous. I asked her to have my fittings done earlier, but she set the fittings far later than I had wanted. If you are like me and want your dress done more than a month or so before your wedding, be sure to speak to Sue about this up front and be sure she can accommodate that timeline. Ultimately, my experience with Sue was exceedingly positive. Sue removed at least a foot and a half of detailed lace from my train but you would never know the finished dress didn't come that way. She has to remove several inches of length from my dress's hem, too, which had a detailed lace edge. She seamlessly matched up the lace and kept the dress's integrity in tact. Although my alterations were quite expensive, I do believe it was comparable to the price most people pay at bridal salons. Sue was probably the best "vendor" hire I made for my wedding. I would fully recommend her to any bride who needs a skilled hand at turning their bridal gown into their vision. I would absolutely return to her if I needed substantial alterations in the future.

If you know me you know how much I miss living in a city that is more sophisticated. Albany is 2.5…read morehours from a great city (New York) and an ok city (Boston) but it may as well be 29 hours by stage coach. Since I've moved here I feel like I have stepped back in time - and I'm not saying this in a nostalgic way. I'm finding many of the services here think they are top-notch but when you compare them to what you can find elsewhere they just don't measure up. So, when it came time to have my wedding dress altered I was freaking out. I couldn't find anyone in Boston so what were the chances I'd find someone in Albany? The dress is complicated so I was starting to sweat. This had the potential to be a complete s#%* show. Enter Sue Small. By an act of intense research and sheer luck I found this powerhouse of a woman who is phenomenal at what she does. I have zero doubt that had I taken my dress to any other person for alterations they would have chosen the path of least resistance and could have, potentially, ruined it. Frankly if I'd realized how much was going to go into altering this dress I would have selected an entirely different one. It needed to be shortened, taken in, and a killer bra needed to be sewn in. Sue handled all of this to perfection. Not only does she handle the technical aspects masterfully (she is a graduate of FIT - as soon as I heard that I knew I was in good hands) but she was also a pleasure to deal with. She was professional, timely, responsive, and I found her rates to be extremely reasonable. She did the things that matter to me and are getting harder and harder to find - she'd call when she said she would call, she was always on time for my fittings, and she finished when she said she would. I have zero reservations in recommending Sue. In fact if you go anyplace else you might be crazy.

went to Clifton Park today and Daryl waited on me. I told him what I was looking for and he was…read morevery accommodating. I also asked for his opinion on several things which he was happy to do. I walked out of there today with a new suit, shirt and tie. The whole experience was fast and efficient.

absolutely terrible! The day I got fitted their system was…read moredown so it took forever to get fitted and apparently they did a poor job. when I picked up my suit the coat was too small and the pants fit, however when you would go to sit they fell of my body. The day of the pick up they told be there was nothing they could do. it was so bad that I could not wear them to the wedding I rented the suit for and had to wear slacks that did not match. When I took the suit to the Men's Warehouse they said I should have come sooner to pick them up on the day my pick up was scheduled. The Clifton Park store is terrible and you should avoid it at all costs. I did not even get an apology the day I picked up the suit or the day I dropped it off. Avoid at all costs. Looking forward to the lame apology over the computer in the comments