Very thorough dentist. I had a crown put in today. Dr K and her staff are very competent and…read morefriendly.

After trying a vitamin gummy, I lost a crown. I was warned by Dr K, not to be too aggessive with…read moreflossing and I think I was careful. But the crown popped off, it was more than 5 years old since the original implant. The original crown was with another practitioner, but Dr K was able to clean and prepare the crown for reimplantation. Less than two day wait to be seen, less than 5 minute wait for the actual appointment in office. After approximately 10 minutes, my problem was solved-- the crown was re-cemented in place. I threw out the gummies. I use GEHA high option for insurance, and have never been disappointed with my share of the cost for services. GEHA allows three cleanings per year, and I have zero co-pay. No fees for parking on New Scotland Ave is another added attraction. I have never had a bad transaction with Dr Kanakasabapathi or her polite staff. I began with her office prior to the Covid epidemic.

Dr. Vasu is the best. I am serious…read more Two things I do not enjoy in my life is getting a colonoscopy and going to the dentist in that order. In all my life I never had a dentist that I looked forward to the visit. That all changed when Dr. V took over the office. I have had three crowns replaced and they are still going strong and fit perfectly. He uses the strongest materials and does not use metal. He is very attentive to your needs and always makes sure you are completely numb in the area he works on. He checks constantly on your comfort level. I can tell when he is working on my teeth that he is a perfectionist, checking and double checking everything. I have had zero pain when he works on my teeth and that is the comfort we should all expect. His staff is exceptional, attentive, and the best all around. They even worked with my insurance to remove extra charges that should have been covered. Really surprised at the 1 star comments, but I am sure that is his competitors using bots to downrate him. I say this because every time I am there, the parking lot is full, unlike the previous dentist. When I moved to Albany, NY the last great thing I expected was having the best dentist ever. I can truly say Dr V. Is the best

The worst place for you, don't come here it is a terrible attention, this place has the worst…read moremanagement and "Dentist " that look like a practitioners, the man in the picture never is in that place, the secretary is very rude and unprofessional they charge $100 if you miss the appointment but they cancel your appointment with out early notice, you get there and your appointment is canceled just like that, very bad dental practice...check other place

Dr. McMahons practice was recommend to me by a friend a little over a year ago. Being fairly close…read moreto work and local I gave them a shot - and so far I've been very happy with my experience. Often times you associate the doctor or dentist with a negative connotation, a very gloomy ominous rooms that give you the chills and just wait for something bad to happen. Not at Dr. McMahns. They have a relatively small practice that to me personally doesn't give off the whole "I'm at the doctors feeling" more of a comfortable dentists office. Nice hard wood floors that lead to a well lite room that doesn't give you the creepy feel. My dental hygienist Erin and Tina have been great, very welcoming, kind, easy to talk to and make the experience worth going to the dentist. The whole process doesn't take very long... As long as you've been flossing like they recommend ;) Today I was fortunate enough to meet Dr. McMahon, for my regular hygienist was out and he was a very nice, down to earth, very welcoming, apologetic (for some of the sensitive areas that he came across while cleaning) and excellent dentist. When I was first recommended I lucked out and went to visit and scheduled my initial consolidation after not visiting a dentist after my braces some 5 years ago. The secretary asked if I'd like to be placed on a cancellation list just in case anyone called out and low and behold they called me the following day to come in. They are a very responsive and welcoming practice and I can't say enough good things about them. Highly recommend checking them out if you're in search of a good dentist.

Worst customer service I evet encountered. They called me and threatened me with sending my bill to…read morecollections. I told her "Victoria" that I thought I already paid, and she said I didn't. So, I paid again. After going through my credit card statements for about an hour I found that indeed I had paid back in September. I called back and told her that I have the charge for $254 on my credit card and gave her the date. She then argued with me like I was lying and said it wasn't in her ledger. I said I didn't care it was on my credit card statement, and I thought that threatening me because they are incompetent bookkeepers was wrong. She hung up on me. I called back and she said she hung up because I was loud. I asked to speak to her supervisor, and she said I would have to wait until tomorrow. Horrible place since Dr.McMahon left. They actually charged me $350 for a cleaning and x-rays. Ridiculous!!! I will be speaking to the supervisor tomorrow and putting a stop on my second payment.

hi, my name is Richard Filipello just recently met the dental team so refreshing to see such a…read moreknowledgeable and caring people, Dr. Fox meeting him was an absolute pleasure. I had a full oral exam and my teeth cleaned the best cleaning really I've ever had no pain. I can't stress enough how kind everybody is in that office. I've seen plenty of dentists, and they certainly are the team you want to see if you have problems with your teeth you'll be very pleased to meet the staff and you'll be very very happy with Dr. Fox's work very happy

A patient for 25 years mainly under the old ownership of the practice who have recently retired,…read morethe practice is not the same as it used to be. The new main dentist, rhymes with lox, has the personality of a greedy rock. Lipnick was great, the reason why I stayed with the practice for so long; with him gone, the practice has lost all patient centered focus, it's now $, $ and more $. After going over my annual dental insurance limit and being hit with a big bill, I paid in installments only to find out that during Covid, when I lost my job, the practice had referred my account to a collection agency - they call it an "accelerator." Nice euphemism for we don't give a shit about you, give us our money. Once I learned of the practices' money grubbing ways to a 25 year client, I gladly stepped away and hope others do as well in the hope of actually finding dentists with just a sliver of compassion, understanding and heart. You won't find it at Albany Dental Team!

Update. Today I went to another dental office and brought…read morethe CD with my records from Aspen. The hygienist tried two computers but was unable to open the CD. I wish Aspen used a more accessible software. Better yet, as was suggested by my new dentist, to just have the records, including x-rays, emailed to me

If I could go lower I would. Made my first appt back in December of 2025. They cancelled without…read moretelling me. Rescheduled for February and they cancelled that due to weather. Rescheduled for March and they changed the time of my appt without even calling or asking if I could make that time. In 4 months have never once benn able to get and have them keep an appt. Constant over booking and they do not prioritize people who made appt a month earlier when it was open. Horrible experience. No customer service. Made appt with Latham office no problems

This is the most unprofessional clinic I've ever been to. If you have Medicaid they won't cover…read moreanything. They only cover the teeth that are visible and not anymore. They don't care about your teeth or taking their time. They rush you in and shove you out. Word of advice, find a better dentist. The wait times are despicable, and the waiting area is filthy and dirty.

Even for a "teaching" clinic" the place has problems. Understaffed and overbooked, it can take two…read moremonths to get an appointment, you won't see the same dentist twice unless it's a major procedure (and even then scheduling the appointments close together are problematic), the dental assistants have trouble pronouncing names, and there is apparently only one person who handles billing and insurance.

There's an old saying, you get what you pay for. While costing more than other dental practices,…read moreand accepting fewer insurance companies, the experience here is absolutely phenomenal, which is why I keep coming back, year after year. My aunt and wife also started to come here, and everyone agrees that it's the bees knees. There's free parking in the garage behind the building, and for now, masks are still required in the building and the office.

From the owner: Welcome to Barats Family Dentistry in Albany, NY. Our team is excited to meet you and help you…read moreachieve and maintain a vibrant, healthy smile. We know our patients value safe, efficient, and affordable care, so we strive to offer our patients the best technology and procedures available to the dental industry. Barats Family Dentistry is here to help you every step of the way, from providing you with the facts about good oral hygiene to walking you through treatment options. With proper dental care, we believe everyone can achieve a beautiful smile that will last a lifetime. Come visit us at our dental office in Albany, and you'll see for yourself how comfortable and rewarding the dental experience can be. Our staff is always available to assist you with any questions or concerns you may have. We specialize in cosmetic dentistry in addition to your general dentistry needs. Ask Dr. Svetlana Barats about treatment options that have taken patient satisfaction and comfort to new levels, such as Invisalign, veneers, and dental implants. At Barats Family Dentistry, we love seeing our patients smile as their dreams of enhancing the health and appearance of their teeth become a reality. Family Oriented Practice We know that dental care can be intimidating for children, so all our office systems are family-oriented to provide our younger patients with treatment catered to their needs...

If you're looking for cosmetic dental work, he does a great job in that area. However, my…read moreexperience with more complex dental work, specifically a difficult filling, was not positive. When I expressed that something didn't feel right, I felt dismissed multiple times. Ultimately, I chose to go elsewhere and my issue was resolved by another provider. Patients deserve to feel heard and taken seriously, and unfortunately, that wasn't my experience here.

Dr. Frank is not your normal dentist. He's an architect for the mouth. He takes his time, doesn't…read morerush like most dentist's do. He's actually creating me new dentures. He is a genius. All staff are excellent. Waiting room is georgous. 10 stars

They no longer take new patients ever. That sucks. They should say so on website. It looks like…read moretheir active so the website is misleading. Not sure what else to say except poor people need dental care.

Never had a problem with them. Although I don't have anything major done…read more For cleanings is fine by me.

Incompetent receptionist, Dr. Elkhoudry knows what she is doing. Receptionist let the phone ring…read moreout twice before picking up and placing me on hold. After 12 minutes on hold she just hung up! I called back and she played some "business hours availability" pre-recorded message, that was clearly not the official system recording because you could hear the receptionist fumbling around with the receiver. Fourth time I called she seemed super bored and annoyed, how dare someone call the office and make her do her job?! I canceled my future appointment, don't need the headache.

Extremely bad customer service! I have never been as…read moredisappointed in a dentist office...it is right down the road from me so I really wanted to like them! I went there a couple years ago to become a new patient and they were some of the rudest people I've ever had to deal with. They did not seem to appreciate the fact that I was there & they treated me like a 'number', like I was wasting their time. I came early and I was polite, but they acted like they were annoyed to see me. The worst part is even though they told (me a few times) that they took my insurance, they refused to take it the day I was there & it took me hours trying to fix it with my insurance company. I would not recommend it :/