I went in for a diagnostic panel, simple blood draw and vitals, height/weight, etc…read more One person on staff, but there was no wait. I checked in on the kiosk and she brought me right inside immediately, knocked everything out quickly. Good job drawing blood, one quick poke with no issues. The turnaround time was really fast, I had my appointment on a Monday morning and results were in my email on Tuesday morning. I'd come back here for lab work in the future

The lady at the counter was súper condescending and extremely rude. I went for a drug test not her…read moreattitude. If you need any sort of testing done do not come here as they have zero customer service skills. I would rate zero stars if I could.

Super fast and efficient! I had to get a wellness test done for work and decided to stop in on a…read moreSaturday morning. I didn't have an appointment set (they take walk ins) so I was expecting a long wait time. I literally waited 10 minutes max. Once my appt started, it was so quick. I was done in 10 minutes which included the blood test. The parking is so easy and available which is a big bonus. I've never been so impressed by a clinic before. The lady at the front desk was so helpful and efficient. A true example of how happy patients can be when you have great nurses and staff. Highly recommend!

terrible facilities very rude and poorly managed staff If you can please avoid this place and make…read moreanother choice

Easy to make an appointment, no waiting and very nice staff members! I appreciate their help.read more

Receptionist was on the phone with her children or something while I was trying to check-in with…read moreher. It took extremely long.

These people are horrid! They wanted $400 to tell me to go across the street to the emergency room!…read moreThen they didn't want to wait for Medicare to pay them, but wanted me topay them. Very dishonest! Ted K.

This is not really an urgent care so don't get confused. There's a lot of stuff that they can't do,…read moreand they can't really even tell you where to go get it. All they know is what they can't do. So if you need something done that they can't do they won't be able to tell you where to go. It's probably a good idea to stay away. At least this is my experience. Now Brook wants me to send them an email with my D.O.B., name and when I visited. lol she obviously can't even read! I wasn't even accepted! She turned me away at the door and could t even simply tell me to just go to the ER. There was no visit, I went in, spoke with the counter ladies and was turned away with no information. Clearly the people watching the yelp reviews are just as incompetent!

Tiffany is wonderful! Painless blood draws, always gets the vein on her first poke! Very fast…read moreservice, much better then the Elgin location!

From the owner: Alverno Laboratories continually improves the delivery of quality diagnostic data and laboratory…read moreservices to our partners and caregivers. Our commitment advances the health, wellness, and continuity of care in the communities we serve.

Horrible experience…read more My foot seems to be infected, I can't walk on it at all. Made an appointment that was confirmed at 3:20 for 3:45pm. Confirmed by thier office. Got there and stood in like for the three people ahead of me just to be turned away by the doctor... and I can barely stand. Wasting my time while being in intense pain. The doctor didn't care whatsoever. Must be a doctor only focused on money instead of actually helping people in need.

Dr. Fiedler is fantastic. However, one of the receptionists is a royal piece of work. I've heard…read moreher discuss patients' personal financial records (to their embarrassment) and verbally assault others. It's incredible that such a respectable business would have someone that abrasive working their front desk.

They're fine. The KEY is make an appointment on line. If you don't then you will be taken after…read morethose ahead of you, PLUS any appointments that are there at the time you're there. Depending on the day/time, it can get very busy. If you have an appointment you will be called right around the time you set!

They all seem to go to lunch at the same time. They advertise being open 7:00am to 3:00 pm…read more Do not go between 12:00pm to 12:45pm, you will end up waiting.