I honestly don't know what's with the low overall rating with this Alvins! I mean, every Alvins is an Alvins! You always are going to get the same quality and random assortment of beach-ey and touristy over-priced clothing, accessories and total kitchy junk! I mean, it's a fun little shop with LOTS of rando and useless stuff thats fun to just parooz and shop and look around and walk around forever and ever. Alvins is always a go-to stop for us when in Florida, or ANYWHERE with an Alvins! It's just fun! & it's even better to find some sale items that isn't actually a bad deal and then can go away with an item u might actually use that comes with a trip memory! I do actually like this location b/c it's so convenient to the beach strip!!! We stayed at a place adjecent to this shop and it was SO convenient we stopped there at least twice by the end of our first full day on the trip and probably will stop in a few more times by the end of the week. Highly recommended! Love Alvins! Don't love the prices, but it's the beach, what do you expect? Memories gunna cost money haha! read more

We were surprised with the comfortable prices here. We originally came in to get out of the rain and browsed to find several items that we liked. The checkout service was fast and easy. Great for souvenirs. read more

Located in walking distance of our vacation home. Walked here a few times with different family members but the customer service was consistently good. Nice selection of souvenirs with decent prices. Highly recommend. Large parking lot with ample parking. read more

While this place is a good location with ample parking the QUALITY of the inventory is not that great. And the "customer service" is not at all. We have purchased a number of items in the past 7 years but I will Not be a customer again. Cheap stuff and poor customer service read more

Bought a Miramar Beach crewneck in the BEST color! I thought the prices were great. Staff was NOT rude.... but quite busy the day we were there. read more

First trip to Destin. Family vacation. Went shopping at this Alvin's store #14. Seven family members - two different cashiers. One cashier told buyers about a 10% discount just by scanning QR code. Only thing the other cashier said to buyers was "you know you can't return any of this!!" Once we were outside and realized only two of the seven got the discount, we returned to the store. A new cashier was there, I'm assuming a manager. He was very rude, nonchalant and just kept saying, "sometimes we tend to forget to give the discount". What?? How is it that the same cashier forgot to tell buyers? Either train the entire staff on the procedures or don't do anything at all!! read more

Lady's at the front were rude. It was a younger woman and older lady. Also they would walk off when customers were already in line and making us wait while they were laughing and talking it up. The store is also too crowded with items and hard to walk through. read more

This is a hard review. So listen. I don't love Alvin's Islands. The swim stuff I think it is fine. If you are in a pinch you can find trunks, boards, sunscreen, etc. So for that role as a typical beach shop I think it is fun. The rest of the stuff though is complete junk. The souvenirs are poor quality and a shadow of what I remember these stores having when I was a kid. read more

They would not let my young son use the restroom. We had our hands full of items to buy and they would not let a little boy use the restroom. The worst customer service ever! Zero stars! read more

If I could give negative stars I would. Was charged for an extra boogie board, realized as I was walking out, walked back in and was told no refunds. Buyer beware. The guy I dealt with was a nightmare and I believe may be a "manager". Without knowing it, my wife also has a negative experience with the same guy just before. I'm sure this will not deter visitors, as we are on an island and aren't many options. read more

Absolutely horrible customer service. I witnessed the lady ahead of me purchasing a hat that was supposed to be 50% off from 14.99 which is 7.49. It rang up 10.49 and the employee wouldn't price adjust for her. He kept saying well my system said it's 10.49. She ended up not purchasing. Then my turn and was purchasing something that didn't have a bar code on it. He told me it didn't and set it aside as if I couldn't buy it. I told him I wanted it and he said it has no price. I said okay!? How much is it. He asked why I had an attitude with him. I said I didn't work there he does and should get help with the price. Very rude and poor customer service. read more

Lots of stuff to choose from! Souvenir shopping at its finest! Definitely a must stop for all things Destin.

The customer service was absolutely horrible. They had one specific worker that was very rude. i had been standing in line and the one worker said next customer and when i walked up she said no you were not in line, I was in line and she was being rude when she said it. They have sale signs that are wrong. This place was hands down the worst place ever. read more

the store is kept organized and clean unlike many other Alvin Islands, They have a largest selection of bikinis, boards, clothing, hats and souvenirs! The service may be lacking but the things are very cheap! read more

Best Alvins Island we have been in. Clean, neat n great prices. A young man helped us get several things that we wanted up high on displays. He even helped our disable son who had slipped down before I could. Thanks again for that Devin was his name. We are grateful. read more

Horrible customer service , lady working has the worst attitude problem and they can't do a simple refund without without arguing your head off read more

Horrible service, the people working there could not care less - literally YELLING "NEXT" at folks in line. Not helpful at all with questions and the store has WAY too much damned merchandise in it - you can't even walk through the store let alone try to shop. Very trashy place- disorganized and crammed with junk - my advice is shop somewhere else. read more

Beautiful store. Incredible selection of everything you could need for the beach. Something for everyone in the family. Surf brands like Oakley-Fox-RipCurl- Oneill- Quiksilver-Roxy-Vans-Volcom, Fishing lifestyle brands like Huk, Pelagic, Guy Harvey, souvenirs, Destin merchandise, swimsuits, beach chairs, umbrellas, boogie boards, ridiculously cute floats in all sizes which they blow up for you free, googles/snorkel/mask, tons of flip flops, coolers, beach bags.. you can even get your snacks and drinks. Put your beer in a corcksickle tumbler before noon- it's vacation time. That's how I see it. Awesome store. read more

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Buyer beware. We bought a beach umbrella on Feb 9, it broke Feb 10, after one use. No return policy on faulty items. Also, the person who waited on us, what a charmer. read more

I wish I could rate 0 stars worst customer service experience ever. They don't let you do any return even though they're return policy didn't state you couldn't return swimsuit cover ups. Definitely do not recommend. The manager is also extremely rude and condescending. read more

When you are waiting in line 30 minutes to buy an overpriced magnet, there is little to comment on in the remainder of a Yelp review. That pretty much sums it up. Although, having some common sense and seeing the ridiculously long line with only one cashier, I just asked the person at the front of the line how long they've had to wait, put down the magnet and walked out with a big grin on my face. Could not have made a better decision! read more

So it's been in the 40s all week, so business has to be awful for a chain of giant stores selling beach stuff. We stopped in to check it out. There were 5 employees and us...literally not a single other customer in the store. We walked around for 20 minutes, and not once did any employee speak to us, acknowledge us or even smile at us. We were ready to buy something, but chose to walk out instead. I'll never set foot in another one of these dumps. read more

This place was awful!!! If I could give zero stars I would. Dusty, dirty, with merchandise littered on the floor. It took us 34 minutes to checkout on a Wednesday night, the line was long and the folks working the counter seemed like they couldn't have cared any less. Save your money and go somewhere, anywhere, else!!! read more

Wanted to buy a beach chair, but there was no price. Couldn't get anyone to help me. I was perplexed. I was the only one in the store most of the time I was there! Ordered chair online. read more

Alvin's Island #14 - This is the location I visited of Alvin's. It was absolutely dead in here. - Souvenir Shops Near Me - Miramar Beach, Florida

DO NOT SHOP HERE!!!! The most RUDE customer service I've ever experienced in my entire life. Wow!!! I asked if my 5 year old son could go to the bathroom and some blonde girl with an accent GOT IN MY FACE AND!!! had the audacity to say "we don't have bathrooms for the public." Mind you, we had an arm full of clothes. I've never experienced such disrespect in my entire life for asking if my son could use the restroom. Please do not give your money to a place that employs such horrendous employees because such behavior is extremely unacceptable. Wow. read more

Just the run of the mill beach shop. I is full of junk at high prices it mad the grand kids happy

Blatant disregard for customer service. So we are staying her for a week and every day we visit this consumer paradise/tourist trap for all things beach related. Spending an average of $80 per day on pure crap thus far. This morning my wife buys my kids (age 3 & 5) swimming goggles size age 4+. We get home and open them and try them on in our house. They are too small for my 3 year old. I take them back to exchange for a different pair. I have receipt and am within 1 hour of purchase and they flat out REFUSE to exchange them. What?! I don't even want a refund. I want a product that works! She then tells me, "do you see how cheap these were ($5.99), no wonder they didn't work) WHAT?!?! It wasn't so much the $12 I'm out, it's the principle of selling crap to people. So I left them on the counter and walked out refusing to give them any more business! read more

Went in at 11:40 (they close at midnight) to get one item I wanted (otherwise I wouldn't have gone in so close to closing) and was rudely scolded by the cashier that people need to stop coming through the door and I need to leave. Terrible first impression. Went to a different location the next day and it's way overpriced for what you can get at any other beach shop. Will not be going back. read more

Don't believe the large billboard over the store about a free beach bag it says nothing about having a qualifying purchase. It has a bunch of overpriced Destin printed T-shirts towels house and stuff like that The employees seem to be the most unhappy I've ever been in a retail store in a long time go to Walmart and buy the same stuff for half price read more

They have no understanding customer service. Asked if they had any pumps to blow up floats. Was told "no" and followed by "if you do not buy here, then leave" The lady barely spoke English and was extremely rude. Went next door to a dollar general and they had a pump and were extremely nice. read more

Disclosure: I didn't buy anything from here, nor did I want to. My daughter were strolling and looking for a place to buy some souvenirs and a bath suit, we stubbled across this place and we walked into this location, the block over from the beach. We walked in and the lady at the register yelled something to another lady. Another lady proceeded to follow my daughter and I around. It was so awkward. Granted... I was wearing a rain jacket and maybe they thought I was going to shoplift, but made it so obvious to the point that they lost a customer. There were many other people walking around the store, she wasn't following them around. There is another souvenir shop called Paradise Found about a quarter of a mile down, on the same side of the same street, that's where I spent my money. read more

This store is horrible. I purchased a bathing suit and went to exchange it the next day bc it didn't fit right and they refused to exchange it. They told me I needed a receipt which I had to hunt for but found. Then once I had the receipt told me they couldn't exchange it. Tags were still On, it had never been worn and they were just rude. I will never go here again. Stupid because they would've made more money had they exchanged it. read more

I was in this store twice 2 days ago and twice today. Not once while onsite did anyone ask if if needed any help and when we asked for a price on an item you might have thought I asked this girl to climb on top of the building and give me a weather report. Such attitude, even another customer noticed it. It's a huge store, lots to look at and let's be honest, this is a tourist town and that alone means we should be receiving a great customer experience. And by all rights, Alvins should want this as well. I read some very similar reviews and gave them the benefit of the doubt. I guess the reviews were right. On a side note, My wife opened a beach umbrella and accidentally knocked over a shelf of plastic mugs and guess what, no one said a word or showed up as the kids and I helped my wife pick these all up. Maybe management will read this and step in and help the folks visiting Destin. read more

Went there for ice cream and the old woman (she was dark?) that serves the ice cream doesn't know English. She was very rude. My friend ordered the same thing as me - Moose Tracks and Cookies 'n Cream. Of course the lady scooped the wrong ice cream, and then my friend told her she was doing the wrong one the lady gave the most annoyed grunt I've ever heard in my life and glared at her before giving her two tiny scoops of what she'd asked for. Later, yesterday, when we went back because I had $60 to treat myself, my friend decided to spend all of MY money. They accepted it as hers and her bill came out as $61 so she took at five from my wallet. She came back out with all of her merchandise (a pair of shorts and a bathing suit that said "Bae Watch..." and nothing for me, not only do I find out she's spent all of my money, but the lady at the register kept $4! It may seem little but that was straight theft! This store is terrible and their clothes are cheap. I've got sun poisoning and blisters from it all over my shoulders and back, he material of their shirts rubs on them and actually popped a few on their own. Unless you like being followed around, scammed, and rude workers, don't go here!!! The only good thing I got from here was a cute Instagram photo - SO NOT WORTH IT! read more

If I could give this place negative stars I would. Absolutely horrible customer service. We bought a pair of sunglasses and as soon as I put them on the arm snapped. I didn't stress the arm or anything. Went back with tags and receipt to EXCHANGE the next day and they refused. I will never buy again from there. read more

Do not buy a bathing suit from Alvin's Island! My 13 year old daughter purchased a very cute, but inferior, $50 Heat two piece swimming suit while in vacation in Miramar Beach using her own money. She tried it on at the store and it was adorable. However, after wearing it for just a few hours in our condo's swimming pool that evening, the light lilac suit became discolored with very large "bleach like" looking spots on both the top and bottom pieces. I returned to the store with the suit and receipt the following day and was told that they had a strict "no return" policy on swim suits that had been worn. I explained the situation to them and they suggested that I return the next day to speak with the store manager, Daisy, for resolution. Daisy gave the same information, even suggesting that we had done something to cause the discoloration. I assured her that wasn't the case but was met with the same resistance as she said "I've never seen this happen before". Although I agreed with her, pointing out that all the suits that we brought with us from our hometown in Ohio had held up well in the condo's pool and local beach areas, she offered no resolution. I then contacted Alvin's Island corporate office. They too reviewed their "no return" policy with me. I assured them that while I understood this, it should not cover inferior products. The manager, Frank, offered me a whopping 10% discount to account for my troubles, which I considered hugely offensive. Upon my rejection of his ridiculous offer, he offered to contact the vendor to see if they would refund Alvin's for the suit and then in turn, refund me. After a few email communications (yes, I sent pictures of the sent), I was informed by Frank's assistant, Ashley, that the vendor refused to exchange or refund the product as well. Upon my return home, I contacted the vendor, Heat via phone and e-mail. After reviewing the situation with Marissa at Heat, I was informed that although they were sorry for my experience, they couldn't help me. So, now we have a $50 useless discolored swimsuit that neither that the retailer or vendor stand behind. Great life lesson for my 13 year old. Thanks for nothing, Alivin's Island and Heat Swimwear. My advice is to shop the smaller stores when vacationing in Miramar Beach and surrounding areas. They are more customer service focused and often, their prices are better. read more

Tried to exchange t shirt with defective print and manager would not exchange because i had no tags. I took tags off and threw in trash before I noticed print was messed up. Never had a worse customer service experience. I had receipt and had purchased shirt 2 days ago. It should have been exchanged. read more

Alvin's Island #14 - Souvenir Shops Near Me - Miramar Beach, Florida

My daughter found a Vans hat in an area that said 25% off all Vans products. It was marked at $28, and had a suggested retail price tag for $25 by the manufacturer. I said OK, since it would still be $21 with the discount, which was lower than the MSRP. When I went to check out, they said the discount didn't apply to hats. Wow. How is this place still in business with false advertising/fraudulent tactics? read more

Came here and purchased my son a pair of goggles, because he left his at home and he likes to swim underwater. Like most 12 year olds. We opened them and they were broke. Came to the store to exchange them, I didn't even want my money back... I just wanted to get a pair that was not broken so he could use them. Seeing as we spent $13 on them. Yes, $13 is not much, but come on, no one likes to waste money. They told me that since they were open they couldn't exchange them. I was like, that's stupid, we opened them and they were broke and you can't even exchange them. They said, "We can't sell an opened product to someone." I said, no s***, well it was broke when we purchased it. So it's not our fault. It's the manufacturer, so send it back to them and get a different pair. The lady said, they're opened we can not sell them to anyone. She said have a nice day and I def had a lot of bad words come out of my mouth, that I know yelp cannot allow me to post. A company is suppose to stand behind their products, especially if they are a chain. Like... it's not going to hurt you to make something right for a customer. Ticked me off dude. Then before all this happened my fiancé wanted to look at a pair of Oakley's that they have and the manager said, they're expensive. And this was said before I even needed to ask for an exchange. They were judging us, because we are a younger family I guess. Who the heck knows. Just don't go in here, unless you don't care about good customer service and a company that stands behind their products. read more

If I could give a negative star rating, I would!! This store's manager is the absolute most disrespectful, inappropriate person I have ever encountered and she should not be working here, or anywhere. Similar to other reviews, I had an issue with a purchase. Before I went in to the store to exchange my item (note, exchange, not return for a refund), I called the store and asked if I would be able to do an exchange. I was told by the person I spoke with that it wouldn't be a problem at all. When I got to the store, the person working the checkout counter told me I could not exchange my item. I informed her I had spoken with someone on the phone and they told me I would be able to. She then said, "ok, let me get my manager". After a few minutes the manager came out and was immediately defensive. She implied from the very beginning that I was lying about having ever spoken with anybody and told me "I have spoken with everyone here who could have possibly spoken to you and you did not talk to anybody from this store". I reiterated my conversation - recounting very specific details about my call and as the conversation progressed, she started raising her voice at me and seemed to be very angry at the idea that I wanted to do something as horrific as exchange an item in her store...after having spent literally hundreds of dollars on other merchandise. After a lot of yelling (in the front of her own store!) and me asking her to calm down, she rolled her eyes at me and stormed off to the back of the store mid-sentence. Once I returned to my condo, I called the store to express my dissatisfaction with the manager's behavior (and also to let them know that I had pulled a phone call record of the conversation I had that showed the exact time I called the store and the length of my call) and was told by the manager that I could take up my issue with Alvin's corporate office...which I will ABSOLUTELY be doing! On top of it all, a swimsuit my daughter bought turned from green to a dirty brown color after wearing it one time...and it nearly fell apart! I have been to the Destin area a number of times and have always shopped at Alvin's Island, but I NEVER will again after this experience!!! read more