Beware of Paul the sound guy, he either hates his job or hates musical artists…read more... First off, I myself am a professional audio engineer, producer and musician. I also own and operate a turnkey entertainment agency with an excellent reputation. Context: I was hired to perform at a restaurant in Glendale with a 9 piece band. We came prepared and ready to go. However, the sound guy (Paul) arrived late and had a horrible attitude. You need to understand as an engineer / audio tech, the artist is YOUR priority. Take care of them, and you'll have a great show. What does that look like? Set up on time, ring out the system (monitors and mains) , gainstage your mics and instruments, etc. What did Paul do? : scoffed at our tech request, made condescending remarks any time we asked if we can make adjustments, and just made our experience very uncomfortable and disappointing . If Paul was my employee/contractor under my company, I would be embarrassed and ashamed at the lack of professionalism and interpersonal skills. I would like to think this company is better than this and maybe Paul is simply misrepresenting Cosmos AVL in the worst way. I will never hire Paul nor will I ever recommend my industry and corporate clients to this company.

All around amazing from beginning to end!!! I was throwing a glow party and needed uv lights to…read moremake the banquet hall glow. Although my project was not too big, and more or less simple, the service I received was exceptional. Svet agreed to meet me at the venue to see the space and figure out what exactly I would need. I was then able to go to their showroom to see samples of what it would look like. They worked with my budget, showed up on time for the day of the event, and set everything up very smoothly. Having the lights was an absolute must and created the whole ambiance of my party! I am extremely satisfied with their customer service and products. I highly recommend this business and will definitely be using them again! A++++

We had a great experience working with this company, we have rented a stage several times. They are…read moreon time and work quickly. I would highly recommend. Thank you,

I wanted to thank upright team for delivering us a stage in no time for our company event, this…read moreguys are top notch very professional and overall we had a great experience! Thank you guys.

Every time I've ever done here in the last year, they've never had what I've needed in the past…read morethis would be one of my go to places for cables microphones no longer

Lots of stuff to buy at this place like cables and connectors mic accessories and speaker stands…read moreand recorders etc. Pretty quiet place. But the guy at the cashier needs to be replaced. Never smiles, sour attitude when I am making my payment. A more cheerful lady or a welcoming personality will be more helpful for this place to keep their customers returning often.

I hosted a live music event that required last minute equipment rentals for some stage monitors and…read moreextra mics with stands that the venue didn't have. Scott was a pleasure to work with in making sure I had what I needed, and answered any and all questions that I had regarding the rentals and what they included. He made pick up and drop off super easy, and very seamless. The sound and quality of the equipment was stellar. The bands that performed were incredibly happy, and sounded amazing. This has led to our venue pursuing more live music events in the near future, and we will definitely be using Orlans for anything additional we'll be needing. Thanks again, Scott!

had a fantastic experience with Orlans Audio Video & Lighting! When I called, Scott was incredibly…read morehelpful and guided me in choosing the perfect speakers for my event. The ordering process was smooth and easy, and any time I had a question, Scott got back to me right away. When I arrived to pick up the equipment, everything was prepared and ready to go. On the day of my event, I ran into a small issue with setup, but Scott was quick to assist over the phone and made sure everything worked perfectly. If you're looking for top-notch service and reliable equipment, Orlans Audio Video & Lighting is the place to go. I'll definitely be using their services again!

As a DJ turntablist, they have everything you need. Feels good to find everything at one place…read more Tony was very helpful and knowledgeable with what I needed. They even still have Shure needles!!!!

Bad Communication…read more sent friend across town after negotiating a price through Facebook Marketplace, only to discover that the agreed price somehow magically transformed back into the original listing price the moment it was time to pay. The listing was $339. I offered $280. The seller countered at $298 and explicitly stated, "298 is the lowest I can go for the FLX4." Fair enough. That's called negotiating. I accepted the understanding that the item would be sold for $298. I then asked for the address and business hours, which were provided. At no point during any of these conversations did anyone say, "By the way, the negotiated price does not include tax," or "there will be additional card processing fees." When my friend arrived to pick up the item, suddenly tax and card fees appeared out of nowhere. The final total landed right back around $339, which just so happened to be the exact original Marketplace listing price. Maybe that's a coincidence. Maybe the stars aligned perfectly. Maybe after negotiating from $339 to $298, adding tax and fees just happened to bring the price right back to where it started. From a customer's perspective, it felt like a classic bait-and-switch. The negotiated discount existed only until it was time to actually pay. What made the experience worse was the attitude when I called to clarify the situation. Instead of acknowledging how misleading the pricing appeared, I was met with a lecture about how famous the store is and how they've been around since the 1990s. Respectfully, how long a business has existed has nothing to do with whether pricing was communicated clearly. A business that's been operating for decades should be even better at disclosing final costs upfront. The product itself may be fine. The issue is transparency. If the real total is going to be significantly higher than the negotiated number, disclose that before someone makes plans, sends a friend, or drives to the store. Clear communication prevents bad reviews. Unfortunately, clear communication was exactly what was missing here.

This was a hit!! Super clean, organized, etc. I will definitely book again with this company.read more

Customer service is so so and bounce house was delivered dirty. It was a bit odd that they dropped…read moreit off much earlier than the desired time but the kids enjoyed that. They also picked it up a day and a half later without notice.

Helpful, organized and reliable. They helped helped with the slide show and the PA system for my…read moremother's Celebration of Life. Thanks to them for making the sad and stressful event run smoothly.

Very responsive, and worked well with our venue hosts for our family unity celebration. I had no…read moreclue what to rent and Micah guided me on what works and what doesn't at the venue. He personally helped set up and run videos, slide shows etc. We ran into lots of technical issues that he solved effortlessly. Made things runs so smoothly people weren't aware we were winging it. Thanks so much!