I'm a former customer usually frequenting the service dept. But, this week ,I had the pleasure of…read moreworking with the sales team. Albert, along with a few other colleagues "put their souls on the line" and made it possible for me to drive off in my 2nd dream vehicle. Thank you! Karen G.

Their prices are a JOKE! We called looking for a boot, a rubber boot. We were quoted $200 just for…read morethe piece of rubber, not the installation that would have been an extra $300-$500. Went online, found it brand new on a parts website for $15.95. Do not spend your money here. This place is a SCAM!! If I could give -5 stars I would!

Thank you to Angel Cruz and Zac for helping us to purchase a Mazda CX-5. Both of these guys were…read morebending over backwards to help us even though they each had other customers that they were helping when we arrived at the dealership. They took turns getting us in vehicles to test drive answered any questions that we had concerning these vehicles. Most importantly they helped us get a good price so we could purchase the car. We never once felt abandoned or left waiting. If you are visiting this dealership please ask for Angel or Zac and I guarantee they will take good care of you.

Excellent Customer Service! Knowledgeable, Professional,…read moreSharp, Salesman Mekhi Hollinger Knows His Stuff! Thank you for your assistance!

Went in at 830 on a Friday morning to do a little recon as i am looking to purchase Q3 or Q1 27. I…read moregot to walk the lot and met Ronnell. Not pushy but very informative on the extensive inventory as well as the special option models i have not seen elsewhere. I even got a hello from Mr Rivard who was working moving vehicles. I had decided to stop here as most dealerships near me have 1 or none of what i am looking for. You guys had 30 new and the used inventory is insanely great. I will be driving 2 hours to purchase from you. Looking forward to getting over there soon!

Another service visit with Rivard and they don't disappoint. You expect the unexpected at…read moredealerships but not at Rivard. Their service is top notch and I've never had a surprise. Enzo was my service advisor and he is outstanding. I see him helping everyone along the way I'd have to say I'd stay with Rivard just because of Enzo! Great job Rivard!!!!!!

I recently had the pleasure of purchasing a vehicle from Tampa Bay Autonetwork and I couldn't be…read morehappier with the experience! From the moment I walked through the doors, I was greeted with a warm and professional atmosphere that made the car-buying process seamless and stress-free. A huge shoutout to Jen for going above and beyond to make sure I found the perfect car for my needs. She was incredibly knowledgeable, patient, and attentive, answering all of my questions with confidence and care. She took the time to understand what I was looking for and never once made me feel pressured to make a decision. Jen truly made the experience enjoyable, and her expertise and honesty were refreshing. She even followed up after the sale to ensure everything was going smoothly, which speaks volumes about her commitment to customer satisfaction. If you're in the market for a vehicle, I highly recommend Tampa Bay Autonetwork and especially Jen. Exceptional service, an amazing team, and a fantastic selection of vehicles--what more could you ask for? I will definitely be returning for future purchases and recommending them to all my friends and family!

I had an absolutely terrible experience with these people, and will never go back nor ever…read morerecommend them to anybody. After I completed a purchase here, all I needed to do was send them a couple of my last paystubs for proof of income. This wasn't normally a problem, but it was late on a Friday on a holiday weekend and I had trouble getting in touch with somebody from my companies HR department to send these to me. I explained that this might have to wait until the following week. The sales manager absolutely lost his mind with anger. He started cussing me out, using profanity, and even accused me of being an unemployed liar. He asked me "do you even have a job, or did you just say that to get the car?" Totally unacceptable and unprofessional. What a way to treat your paying customers. Eventually I was able to acquire the paperwork he needed from my company, and suddenly they were all nice and friendly again. Yeah, screw you. These are awful people to deal with. Never again.

I literally left Honda Wesley Chapel after they gave me a advisor who had a broken iPad, told me…read morethe wrong part that I came for & barely spoke the language...and drove to Brandon Honda There wasn't a single concern that I had that wasn't answered & they get it. It's my car, I need it to last. I drove an hour to come here because of the great customer service from years ago & will continue to do so

Absolute scam artists - stay far away!!…read more We walked in already knowing what we wanted and still got stuck there for seven hours. They advertised the car on CarGurus with all dealer fees included. The second we got the out-the-door number, they tried to slam dealer fees on top of the online price. When I showed them the CarGurus listing, they played dumb and said they aren't responsible for third-party sites. I pulled up the exact same disclaimer on their own website and only then did the manager backpedal, apologize, and claim he was "new." He wasn't new. He knew exactly what he was doing. Straight-up attempt to rip us off from the jump. Then came the trade. CarMax offered over $9,000. These clowns opened at $5,500. When I called them out and told them that was insulting, they magically jumped to $8,600. The excuse? "Originally we were going to put it on the lot, so we lowballed you. Now that we're giving you more money we have to wholesale it." That is pure nonsense. When I asked why he wasn't trying to get the customer the best deal, he admitted it straight to my face: he was only trying to get the dealership the best deal. Financing was the final insult. My daughter had a 740 credit score and was putting well over half down. They still tried to shove a 13.99% rate down her throat. Only after I stood up and said we were walking did the finance person suddenly "find" a bank that would do 9%. Before that they pushed every extended warranty and service package they could. And after all that, they didn't even put a full tank of gas in the car. These people will nickel-and-dime you at every single step. If I hadn't been sitting there the whole time fighting them, my daughter would've walked out paying close to an extra $10,000. Do not trust a word they say. Watch every number, every document, and every word. They will screw you the second you look away

Literally some of the worst customer service experiences I've ever had have been at this…read moredealership. Need warranty work? They'll try to tell you that you might as well pay cause they'll deny it anyway before they even call the claim rep. Used aftermarket parts that are rated higher than OEM Parts? They'll call you cheap and tell you nothing beats OEM parts. This dealership is the final nail in the coffin in why I'll stay away from ANY dealership in the Ferman group.

I was extremely disappointed because they said they would not work on my vehicle I would have to go…read moreback to the previous Mazda dealership too far away to get it worked on to correct a problem that Mazda had agreed to correct. I even have a Mazda case number in a Mazda customer service experience representative on the case and explain this to them it would be no cost to the dealership because it would be reimbursed by Mazda corporation but whoever runs their service department didn't even give me the opportunity to bring the vehicle in they just said no go to the place where you got it worked out before which is over an hour away. It's a 2018 CX five that was having some odor coming into the cabin air I don't think it would be that complicated to fix but I was really put off by how I was dismissed from their service manager . As a result of this I refused to buy a single vehicle from this Mazda dealership I'll go over to Clearwater instead were there a lot friend . I would like to send a message to the owner of this particular Mazda dealership in Brandon that if you keep having your service managers treat your customers like this they're not gonna come back to buy another vehicle from you.

They smacked me over the head for 20k. Bought an explorer from them for $20,000 and its only worth…read more$6,000!!! STAY AWAY!!!!!!

I love them they was so awesome && helped everyday they could I LOVE MY NEW KIA GOOOO LINNY & MIKEread more

Tremendo dealer de autos. El staff te ayudara la milla extra para q puedas salir conduciendo. Hasta…read moreGarantia tienen!!!! 100% RECOMMENDED!!!!

I strongly recommend staying away from Hillsborough Auto Sales. I bought a 2014 Chevrolet Cruze…read morefrom them for my younger sister after we specifically asked whether the vehicle had any issues and were told that it did not. Within only two days, the vehicle began idling roughly, the check engine light came on, and my sister noticed a strong oil smell and oil leaking around the engine. We gave the dealership an opportunity to fix the vehicle. They claimed the problem was the fuel injectors, said they repaired them, and returned the vehicle to my sister, telling her it was "good to go." That same day, smoke began coming from under the hood. The following day, heavy smoke entered the vehicle through the air-conditioning system while my sister and her newborn daughter were inside. This was dangerous and completely unacceptable. I had Midas perform a diagnostic inspection, and they found oil leaking from several locations, including the valve cover, timing cover, oil pan, rear main seal, and oil cooler housing. Their technician specifically documented that these were "not fresh oil leaks" and that the vehicle had been leaking for quite some time. Despite this, the dealership refused to take responsibility, provide a refund, or cover the necessary repairs. I am including photos of the oil leaks because people deserve to see the condition of the vehicle we were sold. Returning the vehicle after an unsuccessful repair and saying it was safe to drive put my sister and newborn niece in a dangerous situation. Based on our experience, I would never purchase another vehicle from Hillsborough Auto Sales, and I would not recommend them to anyone.

Pleasurable experience each time here. I have dealt with Dave Jarrell each visit. He is nice and…read moreexplains everything. He isn't pushy for extra services, he suggests things but doesn't go over the top. Had some recalls taken care of this time and my alignment felt off after they just serviced it a few weeks ago. Asked about it when I took it back in and they fixed it no questions and no issue. 5 stars. The techs are thorough and I love getting the videos where they explain everything. The dealership is clean and the lounge is nice. Free coffee water etc. The only thing is the 3rd party windshield repair people will hustle you each time you go.

I only gave this place a one star because of the service guy Abel. Do yourself a favor and stay far…read moreaway from this unprofessional business. I dropped my car off on Saturday at 10A and the service guy David Jarrell came out, when I told him why I was there, he stated they would have to keep the car for 3-4 days. I asked if they had a loaner and his immediate response was no. I asked again, do you have a loner, what if I don't have a ride that long and he just shrugged his shoulders and told me to meet him inside. There was absolutely no empathy, no smile, no explanation of anything. He then put the service agreement on the counter, after not saying a word to me the entire time, and said initial here, here, and here. I said what am I signing, he then proceeded to tell me with the most bothered, uninterested voice and face. Saw Abel walking by and he turned the whole day around. Apologized for David's short coming and then got me a loaner. This is what the one star is for. Fast forward to two days later. I never got a call about my car. I called them that late afternoon. Same guy, David says they hadn't started the car yet but it was first in line for the following day. I called the next day in the late afternoon again and they still hadn't looked at my car. That's 3 days without even looking at the car. I picked up my car without any work being done. I will tell everyone who ask, NEVER GO TO BRANDON HYUNDAI!!!

Dear Brandon Ford Management,…read more I have been a customer of Brandon Ford for several years and have purchased multiple vehicles from your dealership. I am writing to share that my experiences with both the Sales and Service Departments have been outstanding. In particular, my salesperson, Tee Carrington, has always been very professional and knowledgeable. He is a true credit to the sales staff at Brandon Ford Jerry H.

They say they don't have hidden dealer fees, but they have a dengue extended warranties extended…read morecoverage.You know , intended windows and all that other bologna.????