Isaiah Clark was magnificent as my sales guy. I came in for service on my 09 Challenger. Helped…read moregetting me in a Dodge Charger Daytona. Helped getting my trade empty of my outdated electronics out. Ruben Ordonez of finance was fantastic knowledgeable and funny. He has a painting in his office of a rooster smoking a cigar. Now THAT'S Tampa.

My Jeep has been at their shop for two months. The parts have been there for three weeks. They have…read moreyet to install anything. They keep giving my false promises as to when she will be done. I have to call them and then wait on hold for 20+ minutes to even speak to anyone. Customer service sucks. Was promised a loaner, but alas, I haven't gotten one. Another broken promise.

Thank you to Angel Cruz and Zac for helping us to purchase a Mazda CX-5. Both of these guys were…read morebending over backwards to help us even though they each had other customers that they were helping when we arrived at the dealership. They took turns getting us in vehicles to test drive answered any questions that we had concerning these vehicles. Most importantly they helped us get a good price so we could purchase the car. We never once felt abandoned or left waiting. If you are visiting this dealership please ask for Angel or Zac and I guarantee they will take good care of you.

Excellent Customer Service! Knowledgeable, Professional,…read moreSharp, Salesman Mekhi Hollinger Knows His Stuff! Thank you for your assistance!

Went in at 830 on a Friday morning to do a little recon as i am looking to purchase Q3 or Q1 27. I…read moregot to walk the lot and met Ronnell. Not pushy but very informative on the extensive inventory as well as the special option models i have not seen elsewhere. I even got a hello from Mr Rivard who was working moving vehicles. I had decided to stop here as most dealerships near me have 1 or none of what i am looking for. You guys had 30 new and the used inventory is insanely great. I will be driving 2 hours to purchase from you. Looking forward to getting over there soon!

Another service visit with Rivard and they don't disappoint. You expect the unexpected at…read moredealerships but not at Rivard. Their service is top notch and I've never had a surprise. Enzo was my service advisor and he is outstanding. I see him helping everyone along the way I'd have to say I'd stay with Rivard just because of Enzo! Great job Rivard!!!!!!

I recently had the pleasure of purchasing a vehicle from Tampa Bay Autonetwork and I couldn't be…read morehappier with the experience! From the moment I walked through the doors, I was greeted with a warm and professional atmosphere that made the car-buying process seamless and stress-free. A huge shoutout to Jen for going above and beyond to make sure I found the perfect car for my needs. She was incredibly knowledgeable, patient, and attentive, answering all of my questions with confidence and care. She took the time to understand what I was looking for and never once made me feel pressured to make a decision. Jen truly made the experience enjoyable, and her expertise and honesty were refreshing. She even followed up after the sale to ensure everything was going smoothly, which speaks volumes about her commitment to customer satisfaction. If you're in the market for a vehicle, I highly recommend Tampa Bay Autonetwork and especially Jen. Exceptional service, an amazing team, and a fantastic selection of vehicles--what more could you ask for? I will definitely be returning for future purchases and recommending them to all my friends and family!

I had an absolutely terrible experience with these people, and will never go back nor ever…read morerecommend them to anybody. After I completed a purchase here, all I needed to do was send them a couple of my last paystubs for proof of income. This wasn't normally a problem, but it was late on a Friday on a holiday weekend and I had trouble getting in touch with somebody from my companies HR department to send these to me. I explained that this might have to wait until the following week. The sales manager absolutely lost his mind with anger. He started cussing me out, using profanity, and even accused me of being an unemployed liar. He asked me "do you even have a job, or did you just say that to get the car?" Totally unacceptable and unprofessional. What a way to treat your paying customers. Eventually I was able to acquire the paperwork he needed from my company, and suddenly they were all nice and friendly again. Yeah, screw you. These are awful people to deal with. Never again.

Aidan was an amazing car salesman made sure my buying experience was fantastic. I highly…read morerecommended asking for him when visiting. highly recommend used car lot and financing.

It was my first time using the service department. My 2024 is about to hit 30,000 miles so I…read morebrought it in for oil change cvt flush and tire rotation. They will try to upsell you on "packages" but I declined. They send you a video of your "inspection" then tell you you have "critical issues" that need to be addressed. Of course trying to sell there 800 dollar package. I decline . I few minutes after that I receive a text in all bold caps stating that my battery had died and needed to be jumped twice while being worked on. What???? Anyway, he proceeds to tell me they could not find my tire key and therefore could not do my tire rotation! What??? Long story short - paid them the 200 bucks for the oil jobs . Took it to a mechanic to check the battery - guess what ? It's perfectly fine!! And the tire key was in my glovebox the entire time !!! So aggravating and senselessly stressful . Do not recommend unless you want to play games with your time and money .

I was extremely disappointed because they said they would not work on my vehicle I would have to go…read moreback to the previous Mazda dealership too far away to get it worked on to correct a problem that Mazda had agreed to correct. I even have a Mazda case number in a Mazda customer service experience representative on the case and explain this to them it would be no cost to the dealership because it would be reimbursed by Mazda corporation but whoever runs their service department didn't even give me the opportunity to bring the vehicle in they just said no go to the place where you got it worked out before which is over an hour away. It's a 2018 CX five that was having some odor coming into the cabin air I don't think it would be that complicated to fix but I was really put off by how I was dismissed from their service manager . As a result of this I refused to buy a single vehicle from this Mazda dealership I'll go over to Clearwater instead were there a lot friend . I would like to send a message to the owner of this particular Mazda dealership in Brandon that if you keep having your service managers treat your customers like this they're not gonna come back to buy another vehicle from you.

Don't let any negative reviews fool you! These folks are top of the line! Great customer care!…read moreGreat expert mechanic service! Joe has been my service representative ever since I bought my CX-90. He is honest, hardworking, and truly cares. They keep in touch with any updates on your vehicle, during the repairs or maintenance process! They truly make the service experience enjoyable! -Randy Metz

They smacked me over the head for 20k. Bought an explorer from them for $20,000 and its only worth…read more$6,000!!! STAY AWAY!!!!!!

I love them they was so awesome && helped everyday they could I LOVE MY NEW KIA GOOOO LINNY & MIKEread more

Tremendo dealer de autos. El staff te ayudara la milla extra para q puedas salir conduciendo. Hasta…read moreGarantia tienen!!!! 100% RECOMMENDED!!!!

Salesmen that I dealt with were rude and disrespectful. They wouldn't return my calls. Car was in…read morepoor shape and they didn't want to fix it. I tried to return it the very next day and they wouldn't take it back. They called me stupid, I didn't know what I was talking about and that I needed to do my homework when I asked for the sensor lights to be fixed and other safety issues. They spoke Spanish to the finance company of which I didn't understand and the price of the car went up by at least $3,000.00 without my knowing it when I got the bill of sales 2 weeks later from the finance company. I was there from 10:00 am until closing (sick and just wanted to go home). Salesman went home before I did because he took someone else to sell a car to and I had to find someone else to help me. They took advantage of an elderly woman who was alone. Shame on them.

Nikki was such a great sales woman there she helped me with my car even the things I didn't know…read morethere. She always gave extra questions and helped out even when I was not at the building even when I was from a far distance, she had the opportunity to come help me and show me around the vehicle to see what I need to work on 10 out of 10

Pleasurable experience each time here. I have dealt with Dave Jarrell each visit. He is nice and…read moreexplains everything. He isn't pushy for extra services, he suggests things but doesn't go over the top. Had some recalls taken care of this time and my alignment felt off after they just serviced it a few weeks ago. Asked about it when I took it back in and they fixed it no questions and no issue. 5 stars. The techs are thorough and I love getting the videos where they explain everything. The dealership is clean and the lounge is nice. Free coffee water etc. The only thing is the 3rd party windshield repair people will hustle you each time you go.

Dear Brandon Ford Management,…read more I have been a customer of Brandon Ford for several years and have purchased multiple vehicles from your dealership. I am writing to share that my experiences with both the Sales and Service Departments have been outstanding. In particular, my salesperson, Tee Carrington, has always been very professional and knowledgeable. He is a true credit to the sales staff at Brandon Ford Jerry H.

Sales department are scumbags. Everything they tell you is a lie. They will fill out paperwork at…read morethe sale and tell you that is what is what you agreed to. This dealership is the worst of the worst.