I was hesitant to book with Rafi at first because I noticed a couple of reviews that mentioned not…read moregetting exactly what they asked for. I decided to give him a chance, and I'm so glad I did. I asked a lot of questions about layers, styling, washing frequency, hair health, and he patiently answered every one of them. It's obvious that he genuinely enjoys what he does and has a great understanding of hair. He was confident with his techniques, professional, and very kind throughout the appointment. Most importantly, he fixed the face-framing pieces I had been unhappy with and gave me a haircut that feels much more flattering and intentional. I left feeling educated, listened to, and happy with the result. I would definitely return.

I found this place through Yelp and was a bit hesitant since I hadn't dyed my hair in a while, but…read moreI decided to give it a try. Unfortunately, I left very disappointed. I paid $620 total (including a 15% tip, $540 before tip) for a balayage and haircut, which felt extremely high--especially considering the haircut alone was only $80. During the appointment, the experience itself was uncomfortable. Chemicals were dripping onto my face, leaving stains on my forehead, and when my hair was washed, the water was cold and splashed everywhere. A few days later, after washing and styling my hair the way I normally do, I noticed how off the balayage looked. My roots already appeared very grown out--almost halfway down my head. I understand balayage is meant to grow out naturally, but this looked like it had been done months ago when it had only been a week. Even my family commented that it looked grown out. I called the salon to see if they could fix the top portion, and I was told my stylist, Angel, would call me back--but I never heard from her. Overall, I'm really disappointed. Not only was the service expensive, but the results didn't meet expectations, and there was no follow-up or effort to make it right.

Loves it loves loves it Loves it loves loves it Loves it loves loves it Loves it loves loves itread more

I came in for root color and toning and specifically requested a cool tone. Instead, my hair came…read moreout even more orange/brassy than before, and I had to pay another salon to correct it. When I requested a full refund because the service was not performed as agreed, I was offered only a partial refund. The owner later called me and said that even this partial refund was a "favor" because they normally don't issue refunds. She also made a point of telling me that she has a legal education, which I found particularly surprising considering her apparent lack of understanding of basic consumer protection principles when a paid service is not delivered as agreed. Very disappointing service and an even more disappointing response to a legitimate customer complaint.

Got an amazing haircut and gloss from Nicole! She's so sweet and took her time doing everything…read more Inside the salon was also gorgeous would definitely recommend!

I was very disappointed with my haircut at Heretic. I went in wanting a clean, polished short bob,…read moreand unfortunately the finished cut was not what I asked for. The back was visibly uneven, the shape was inconsistent from one side to the other, and once I got home and was able to really look at it, I could see how poorly the cut had been executed. I paid $120 plus tip, so I expected a professional haircut and a much better result. I contacted my stylist, Michael, afterward and asked for a refund because I did not feel comfortable having him cut it again. I did not receive a response to my refund request. I'm attaching photos because they show the haircut better than I can describe it. I'm very disappointed both with the service and with how my concern was handled afterward.

I was recently in need of a last minute haircut and highlights. The Alchemist salon was very…read moreaccommodating to my busy schedule. Vonna asked the right questions and understood what I was looking for. She has great attention to detail and truly did an amazing job. Vibes were warm and friendly, I will be back! PS: I also met Sheila while I was there. Just like Vonna, she was lovely!

I had a hair extension service done last year at this salon. During the consultation, I discussed…read morethe look I wanted, but the final result did not match what I expected. The color was not a proper match to my hair, and I was not given a clear opportunity to review or approve the length before installation. After the service, I noticed that some of the extension bonds were visible and the overall application did not blend naturally with my hair. At the time, I left a positive review shortly after my appointment, but I later felt it did not reflect my actual experience. I was also dealing with personal circumstances that made it difficult for me to address the issues right away. I am sharing this update so others have a more accurate picture of my experience

Great place and service. Ask for Sam and you will be very pleased She is very experienced and…read moreprofessional.

want to share my experience at this Drybar location. My 13-year-old daughter had an appointment for…read morea blowout, and she's particular about her hair -- she wants it sleek and straight, but a previous visit left it frizzy and not styled the way she wanted. So this time, I let the manager, Sabrina, know in advance that my daughter preferred a different stylist. Sabrina became defensive and accusatory, telling me she wasn't going to let me "blame and dismiss" her stylist. I calmly explained that wasn't my intention at all -- I was simply requesting a different stylist for my daughter's appointment, which should be a reasonable request. Instead of listening, she was dismissive and rude throughout the conversation, and stood there chewing gum the entire time, which came across as disrespectful and unprofessional. This isn't an isolated incident -- this location has consistently had staff who are rude and dismissive. It's disappointing to pay for a membership and never know whether I'm going to get a good experience or a frustrating one. Drybar needs to do a better job training staff at this location on basic customer service.

I'm post-partum, post-divorce, and in need of a serious glow-up to start feeling like myself again…read more It's finally becoming a hot topic to discuss what pregnancy does to the body, which is a nightmare in itself that I still can't bring myself to embrace, but one thing we still aren't talking enough about is HAIR. My beautiful, luscious wavy locks were completely transformed by two rapid-fire pregnancies. Now coarse, dry and with sections growing in grey, it's like I don't even recognize myself! Caught in the middle of a "season" of not being ready to date, but not wanting to avoid mirrors anymore, I called up Ministry Salon. Suspicious of both the friendly tone of the person on the other line, the easy availability to book an appointment, and the convenient location, I was pretty nervous walking into the first appointment. I've been burned before. Somewhere along the way, I've been programmed to think scarcity of availability for salons means they're better quality, since the appointments are seemingly more in demand. Thankfully, my nerves were quickly quelled. Emily was so kind, personable, and NORMAL. She didn't make me feel uncomfortable, the salon was welcoming and the color service? Phenomenal. There's a moment during a foil color treatment where you have no idea what you're going to look like in 10 minutes. Not a clue. It's a kind of stress and anxiety that's hard to explain unless you've already personally experienced the bowl rinse out after a color treatment. Wondering, have I just made a terrible mistake? This is my new spot. The foil came off, the rinse completed, and after the blow dry I looked in the mirror and couldn't believe it. I looked..like...myself! The self I remembered from before kids! It's been a month since the color treatment and it's growing out SO WELL that you'd never know what a disaster I was before the appointment. Thank you Emily!

I'm so glad I found The Ministry! After literal years searching for a stylist who does great short…read morecuts, I stumbled upon this bright, pretty salon full of rad people. (Bonus, next door to a great little coffee shop with fresh pastries and excellent espresso.) First, I booked myself with Rachel Galati, who is so skilled (and highly educated), creative, and also lovely to hang out & chat with during your appointment. She gives the BEST short, cool, alty hair and is a glorious old-Hollywood glam/gothic fae scissor wizard! Today I brought my 11 y/o daughter in when she decided it was time for a fresh new look - she just started middle school and made a decisive change. It could not be more flattering and was exactly what she wanted. Rachel was so excited to support this transformation and had great rapport with my kiddo. 12/10, no notes, highly recommend, and THANK YOU!

Unbeatable prices for the care you'll get!! Joe is so caring and careful with my hair. He truly…read morewants to make sure I'm happy with every step and he's so easy to talk with. I bought his conditioner because my hair just glows health!! Park in the back if there's no space in the front, cool relaxed vibes

Horrible blowout and trim it's more of a barber shop . He didn't use any blow out products or heat…read moreprotection my hair was left damaged I asked for the ends curved in like a normal blow out and he was doing was complaining about my hair being to long and to full that his shoulder was hurting even tho I told him prior that I had extensions in and why are u doing blowouts if ur shoulder hurts ???? Left the salon with a poofy hair

I've been to Salvi twice, once for a hairstyle and once for color, and I absolutely loved both…read moreexperiences. From the moment you sit in her chair, her customer service is amazing. She has such a great sense of humor and makes the entire appointment feel comfortable and fun. As someone with naturally curly hair, I'm usually very nervous about letting people touch it because not everyone knows how to work with curls. Salvi completely changed that for me. From the way she gently brushes my hair to the way she applies the color and styles it, you can tell she truly cares about the health of your hair. She pays attention to every detail and works with so much care and precision. Every time I leave, my hair feels incredibly smooth, healthy, and beautiful with no unnecessary breakage. I'm always amazed by the results. If you're looking for someone who is talented, caring, and truly passionate about what she does, I can't recommend Salvi enough!

The Hispanic woman who works there on this past Sunday should be fired. She is rude and has…read moreattitude. I was early to my appointment and she said she can't find me and why I'm late. I am early not late. She rolled her eyes and says she found me and couldn't understand because of my accent. I come here every when I'm in Beverly Hills with my boyfriend but that's last time I come here. Go to salon next door. They are more professional and don't have rude woman like that at counter.

Run, don't walk.... If you want truly gorgeous, natural looking extensions - don't even hesitate…read more Worth every penny!!! As someone who has dealt with hair issues since I was a teenager, I am always hesitant and apprehensive to make any drastic changes. However, my hair is still very fine and I was hoping for a fuller look for my wedding day. Monique listened to my concerns, answered my numerous questions about the process and guided me in the right direction. To say she is an expert is putting it mildly. She has been doing extensions since 2003 and is a straight wizard. I was in complete shock seeing the final product.... Never in my wildest dreams did I think my hair can look like this! The precision and attention to detail exceeded my expectations.

Monique and team take such good care of my platinum blonde hair! I leave the salon feeling…read morebeautiful every time. Their attention to detail is greatly appreciated and they take extra caution to check in on my the health of my hair regularly and make sure that the bleach + extensions still allow my natural hair to grow. LOVING my khaleesi dragon princess hair ‍

I had a dye and styling appointment with Samer Hamayel and it was such a good experience. He's…read moresuper professional but also really easy to talk to, which made the whole appointment feel comfortable. He takes his time during the consultation and really listens to what you want, while also giving helpful advice. I especially appreciated how he explained everything as we went and made sure we were on the same page about the color. You can tell he really knows what he's doing. I ended up with a really sleek, pretty blowout that lasted way longer than I expected. I left feeling really happy with my hair and I will definitely be going back.

I still haven't changed the color! Love it! I see Johnny every six weeks-now with my husband.read more