Installed glass on screen porch that was too thin and not Tempered…read more Both of the above are against "CITY CODE ". Two of the 3' by 4' panes of glass broke before the job was finished. We have grand kids and could not accept the danger . Had to pay for thicker glass and tempered glass to be installed . Windows leaked and had to re-caulk the windows. More Caulking is needed on outside windows. They will not return to finish the job. I even offered to pay them more money !!! Very Dissipated ELY .

Did a good job of finding custom glass for my door. The problem is they destroyed the custom screw…read morecaps that held the glass in the door on the house interior and said they would try and replace them but basically ghosted me after. I expect service providers to do what they say they are going to do. Disappointing. I'll probably try others next time

The house we had just bought had 13+ failed windows and broken patio doors, and I researched window…read morecompanies to get quotes for just going ahead and replacing all of the windows so they would all match. If you've never been through this process, it's incredibly confusing and frustrating: every window manufacturer changes aspects of their ratings so it's very difficult to compare apples to apples and it's hard to know why pricing varies. And... be prepared to see some numbers that will make your eyes pop. I ultimately selected Energy Window Solutions in no small part due to Rich Ursetta. I was hesitant about which company to choose for window replacement initially, but Rich really won me over. His bid was certainly not the least expensive quote (but he wasn't the most expensive either), but here is what really made him stand out. 1. Rich is not just a sales guy. A lot of the window outfits have a sales guy with little field experience who gives you a quote and then passes the baton to the next team. Rich was my point person and advocate throughout the entire operation and he's been through it all and he does all the sales and measurements himself (he has very high standards). He has decades of experience in this industry, is *incredibly* knowledgeable, and also has a construction background. I didn't appreciate the value of this until issues came up and the job was finally complete. He can explain any aspect of windows that you'd ever want to know, is familiar with the install process, can work with GC's or other trades to ensure the windows are installed the correct way, is meticulous with his measurements, and helps you understand and navigate the window industry in general. (For example: Many window outfits promise a warranty and then go out of business 10 years later, so pick a well-known and established company.) Energy Window Solutions offers a lifetime warranty and they've been in business a very long time. Also, a testament to him, during his *quote*, he noticed that my concrete underneath the patio doors wasn't actually touching the bottom of the doors by about 0.5 cm. This was a critical detail that numerous other people missed, including two property inspectors that I hired before purchasing the house. 2. Rich is accountable, prompt with responses, stands behind his work, and gets things done RIGHT. I learned an incredible amount about windows from this experience, including how any wood rot exposed when the old windows were removed needs to be corrected and replaced. His install team (Kurt, Steve) is top notch, nice and friendly guys, and did a beautiful job with all of the carpentry for the new flashing and woot rot replacement. After the install was done and the bill was paid, I noticed that one window was leaking. I called Rich and in less than 24 hours his install team was back to correct the issue. It was due to an old piece of flashing they had originally opted not to replace, but ended up correcting it after the fact at N/C. (They had replaced everything else, but they said that one seemed fine, turned out it wasn't). On a big job like this, things happen and what's important is how they take care of you when they do. That is the level of customer service I've come to really respect and admire from Rich. Before/during the sale, he must have been out to my house at least 10 times for everything from keeping an eye on the install, to double-checking measurements, to talking to my GC about how the concrete patio should be poured, to even hopping over my fence (!) on my request to take some measurements when I wasn't available to be there. After the sale, he treats you like a friend and takes care of you. 3. The windows are fantastic. They look amazing, super high quality, feel cool to the touch even on a hot summer day here, and Rich even suggested some changes to the window style on one of the windows that I didn't fully appreciate until it was installed. I couldn't be more pleased and enthusiastic about recommending Rich and Energy Window Solutions. And make sure to check out "Dutch Shine Window Cleaning" to shine up your new windows, AMAZING!

It is with great pleasure that I recommend Energy Window Solutions. We have already noticed a…read moresignificant decrease in our electricity bills. The windows are certainly efficient and help keep the house at a controlled temperature. In addition, the noise from the outside is significantly diminished. Not only are the windows beautiful but they really live up to their advertising! We also had a custom window made and it is just lovely. The customer service provided by Richard, the President, and his team of professionals was outstanding. Richard even took the time to follow up after the job was complete to make sure we were completely satisfied. We give Energy Window Solutions 5 Stars for sure!!!!

The service provided has been exceptional. After installation, there was a minor issue that was…read moreaddressed immediately. Two of the windows in the house were broken/cracked when it was purchased. The builder-grade aluminum windows were worse than I realized... since Window World replaced them, the temperature and sound infiltrations are minimal!

We have hired window world a couple different times to replace our old windows. They are very…read morecourteous, professional and friendly. I absolutely love their windows and they come with a great guarantee. Every time I know someone that is looking to replace a window or their whole house of windows, I recommend WINDOW WORLD. Thank you Window World for being such an amazing company.

Hired them to change out multiple windows due to stains and condensation. Their quality and service…read morewas excellent. Great communication and was a much better value compared to changing the entire window. Will definitely use again.

Giuseppe and his team did a great job. The installation wasn't completed to my satisfaction and…read morethey promptly came back and resolved the issues.

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

Started a complete remodel with the yard and widows. Had Dan from The Window Source out be for it…read moreall started and he was transparent and honest which is rare today. After getting the windows on order we proceeded with to a complete renovation and kept telling my wife wait for the windows. Needless to say still going through the renovation but The Window Source came out and installed 20+ windows in one day. Asked my contractor what to look for from a quality perspective and he was blown away from the quality of work the team provided. Highly recommend The Window Source and the team will not let you down.

Alex picked up himself on the first ring when I called, came by to measure our broken window the…read morenext day, and installed the new window just as soon as it was available at a great price. He is my new window guy anytime I need work!

Alex replaced a window in my home today. He did an outstanding job, at a very reasonable price. I…read morewill recommend his services to everyone I know that needs window replacements in the future!!!

We chose Pro 1 Windows from Yelp after "trying" to get a couple different companies to come out for…read morean estimate - seems some folks just don't want the work. Rhonda is easy to talk to & very down-to-earth. Dan and his install team work well together, and with only three of them, were able to do 13 windows (remove & install new) in one day. Very pleased with the quality of the custom windows, and Rhonda offered three different choices of UV protective glass (we chose the middle grade). Keep in mind, though, the windows are built to order, so it was a month after we first met with Rhonda that the installers came. I can't give enough praise in words to thank Rhonda and her team for the effortless transition from old, worn out, builder's grade windows, to the beautiful windows they installed.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

Great communication. Installer was very professional and courteous. Would definitely recommend.read more

due to tech reason they respond pretty late but indeed showed their professionalism by close…read morecommunication with me once found out my enquiry.

From the owner: Action Glass provides commercial glass services, residential glass services, tub & shower glass,…read moreboard-up service, and emergency glass services to the Gun Barrel City, TX area.

One of my coworkers recommended True Value World Windows and Siding to us after he had a great…read moreexperience with them replacing the siding and windows on his house. I had been looking for a siding company for a while and was relieved to find a company that came highly recommended from a friend. I could tell from the first meeting I had with them that they were friendly, knowledgeable, and easy to work with, and their quote was thousands of dollars less than the other company I had talked to! We live hours away from their headquarters, but they had no problem traveling to us. If I had not known someone who had already used them, I might have been worried that it was too good to be true, but they delivered in every aspect. They were meticulous in their work, and their attention to detail was exceptional. We were so impressed with the siding, soffits, and fascia, that we decided to have them give us a quote for gutters as well, and we added that to the project. I have since found out that in addition to windows and siding, they have crews who can do any kind of construction work, and we plan to have them back to help us with the other projects on our house, including new windows, in the future. I would trust them with any job at this point, and I don't think anyone else can beat their prices. I recommend them to anyone looking at any construction job. They are fair, honest, skilled, and pay great attention to detail.

New home new issues! One of which were old weather windows that were just barely meeting the…read moredefinition of a window. We contacted a handful of companies for estimates and ended up getting canceled on last minute by more than a few of them. The ones that did replied (some well known named companies) wanted an armed an a leg and only for 6 windows. But all those became irrelevant once we started working with True Value World window and siding. The owner was out there day one answering questions explaining all about the windows and giving us our quote. Profesional, friendly and knowledgeable. Their pricing blew the others out of the water! He presented us with options and we decided on the platinum windows which we are in love with. True Value World were extra quick to order the windows. We signed the contract for work, payed the down payment, they handle the city permit and within 2 weeks we were ready for install .. which took 1 day for 14 windows! They stand behind their work and commit to addressing all if any issues! The windows look amazing and with the lifetime warranty I feel sure of the decision to buy. So much so that I am now planning on changing what windows remain to full update the home! 5 of 5 stars would recommend!