We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

We lost our furnace at lunchtime on Christmas Eve due to a failure of a circuit board. The furnace…read morewould turn on but the blower would not. Armor looked for a new board for us that evening then sent a technician out on Christmas morning at 9AM to check the unit. They were able to find a new board on Thursday morning and installed it at 10AM. We can not say enough about the level of service as well as knowledge of the unit. Mark and Nick at Armor were genuinely concerned about our access to heat and due to two space heaters, we were able to stay at home and made our Christmas dinner. The warranty was accessed electronically, and we were left with only installation charges. Thank you very much Armor, Mark and Nick. The King Family at 35 Hamlin in East Aurora....

I have called them, texted them and no response. This has been going on for months. 9 texts from…read morerequesting simple maintenance to now my machine is throwing out a code. No callbacks. My parents are elderly and can not do this on their own. They said they would be available and they have not been. Install was great. Since then, crickets.

Mike was very knowledgeable and gave us an estimate that was very close to final price. He…read morecommunicated well and was nice to work with.

I have been using Sullivan for many years and have always been treated like my business mattered…read more The professionalism from all the workers makes this a great business to use for all my heat and air-conditioning needs. Jerry jr. should be proud of the business that he has developed from the time he was a young kid.

Discovered that HVAC had died, so I contacted Sullivan's for help. All went very smoothly and all…read moreinvolved were professional and courteous

Owned a home right down the street from Klemat and had to use them a lot…read more They were always speedy, great workers, and pretty good prices. I do miss the old man who would come, barely could hear at all. All I would hear was "HEH?!" When the other worker asked him questions. But seriously, loved this place. I recommend.

Could I give more than 5 stars? I went to another company and I was quoted 1K more than Klemat…read morequoted. The other company charged me to come out and give an estimate. Klemat provided a free estimate. I was so pleased with their work. The system here is not an easy one to work with, but they stayed late to get the job done, and they came out the next day just to make sure everything was working well. Terrific folks to work with! Highly recommended.

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

Another company charged us almost 3000.00 to fix our central air. When they couldn't, they skipped…read moreout on us. I called Isaac HVAC and spoke with a rep in Rochester who was very empathetic to our situation. We are seniors with heart conditions and the temp was reaching 98°. We were put on the list for a very short wait time. Jordan came to our rescue. He was polite, on time and very attentive to what we were telling him regarding the air and the problems fixing it. He was done within an hour or so. The price was VERY fair. I am just amazed at the level of honesty, professionalism, courtesy and knowledge that stands behind this company. Isaac HVAC is the best. Hands down. Thank you all so very much.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

Was able to come to repair our ac within 24 hrs. Arrived at the designated time, diagnosed and…read moreremedied the problem. A bit pricey, with a $99 diagnostic fee in addition to the fee for the actual repair, but for us worth it to get the AC repaired on a hot and humid July day.

They came before the snowstorm and got the work done quickly. The workers were very polite and…read morerespectful, showed us the before and after pictures. Our allergies have improved and our new to us house smells so much fresher!

This is a family run business. They have been servicing our furnace for 40 years. We recently added…read moreAC. I could not be more satisfied. They came when they said they would, worked swiftly and efficiently and their prices are very reasonable.

Just got the bad news that the furnace for my rental unit was shot -- no surprise as it was at…read moreleast 50 years old and had scorch marks all over the inside cabinet. Given the fact that I'm obsessive, I called about 10 furnace companies to get verbal quotes and schedule on-site estimates. Over half of those companies use answering services or receptionists who apparently have no idea what a furnace is. Only two companies answered where I was actual talking to an HVAC technician. The prices for a 45,000 BTU furnace ranged from $1900-2800, which each company giving me a different line about how they use "this brand or that brand" and how so many things would effect the actual cost of the job. One company even told me I'd have to replace my hot water tank, too. I called Hawco based on the recommendation of a colleague who owns several rental properties, and Jim Hawco promptly showed up. He quickly scoped out my set-up and gave me a non-binding quote that was significantly less than the competitors. I told him to book it and cancelled the 6 other appointments I had scheduled for estimates. Jim and his son showed up exactly on the day we booked the installation, and even fabricated a new cold air return for only $100. A new, programmable thermostat was included in the initial quote (most companies make this an option with an upcharge) and will be great for our tenant to save on fuel costs. Hawco is a family-owned business between two brothers and a son, and when you call, you talk to the owner and the guy doing the job -- not a receptionist. I'll definitely be calling when it comes time to upgrade our house HVAC.

I had contacted PCS Plumbing in the past for a clogged bathroom drain that they took care of, so…read morewhen I had problems with a kitchen drain, I called them again. They were prompt and gave me a diagnosis that I had expected but somehow the quote was lost in my email. When I contacted them because of this, they responded quickly and the work was scheduled. John came out and started working quickly but he found more problems than I expected. He told me what the repairs would be and the cost and time they would take. He did all the repairs required and didn't leave until they were done. I'm totally satisfied with PCS Plumbing and will use them in the future if needed. Thanks again for your work and care.

We recently had a tankless water heater and a water softener with filter installed. PCS came out…read morein a couple of days to take a look and provided us with an estimate in less than 24 hours. I asked a lot of questions via email and all were answered quickly and professionally. We had PCS come out a couple weeks later for the install. It took them about 1 1/2 days to complete both jobs, as they are very time consuming tasks. Again, they were professional, down to earth and very nice to work with. Both units are working well. I'd recommend this company for sure!

The office staff handled my service request very efficiently and in a timely manner. Zach D…read more arrived promptly and assessed the condition of a bathroom exhaust fan installed by another contractor as well as the safety of an electrical socket in my attached garage. He assured me that all was well much to my relief. I appreciated Zach's expertise and willingness to answer my questions.

Alex and Tmark did an amazing job. I called when my AC stopped working, and they were able to…read moreschedule me for the very next day. They actually arrived earlier than expected, and within 45 minutes Alex had everything up and running again. I noticed a lot of reviews mentioned pricing concerns, but I was honestly impressed that the total cost, including labor and parts, was only $275. Fast, professional, and reasonably priced service. I would definitely recommend them to anyone needing AC repair.