Wonderful!!! Only took 30 minute pickup. Driver was…read morefriendly. Very clean car. Took me to my two destinations and drove me back to my home. Will recommend over other local taxi company. I would still be waiting for an answer from the other local taxi company!!! Thank you and I will call again.

After my last few unpleasant experiences with Uber and Lyft I was happy to learn about this local…read morecar service in the Southtowns. A reservation was made in advance to pick us up. The car was relatively on time, maybe 10-15 mins late, but the company kept in touch with the person who made the reservation. This is a big deal for this area because in the past taxi services weren't always reliable. Driver was helpful, friendly and a good driver. He was sober, didn't say or do anything creepy, and took a normal/standard route to get to our destination. He didn't do anything risky or dangerous when we were in the car. Overall the car was clean enough and was in ok shape. It wasn't a fancy or new car but it wasn't about to break down. The price was fair. Radio dispatch runs 24/7 and was reliable. Calling in advance and making a reservation is advised. It doesn't hurt to ask for a quote for the fare to be sure of pricing. The meter was slightly more but the driver accepted what we were quoted over the phone. They take cash or card.

Dependable did not pick me up for my doctors appointment. Called me to tell me that they were at my…read moreaddress. They were not.They were supposed to call me 10 minutes before showing up. They did not, they called to tell me I had missed my cab. They hang up and are very impatient people, and are not kind or dependable at all. I had to book a $65 ride through Lyft to get to my appointment 25 minutes late. They never showed to pick me up for my return trip home.

From the owner: We specialize in transportation locally to and from the Buffalo Bills games local hospitals we…read moreservice the business community and commercial accounts

They are the absolute worst company in Buffalo Ny. Zero class, trashy, incompetent, unreliable,…read moreunprofessional business (if you can even call them that) I have ever dealt with. Trust me when I tell you I'd rather walk 50 miles than get into a "taxi" with any of these "employees" cause not one of them should have a drivers license. oh and the disrespect they text and smoke while "driving" you to your destination. HOW ARE THEY EVEN allowed to do this??!! SHUT THEM DOWN!!

Taxi service was there and waiting. Driver was friendly drove cautiously did the speed limit got us…read moreto where we need to be on time. Very polite person. Easy to work with.

Guy answered, "Eeh!" I had to ask, "Is this a taxi service?" He said yeah. I gave him an address…read moreand he said it would be an hour. "Ok." Two hours and 25 minutes later, still no taxi! How to improve? Maybe show up?

From the owner: Fast and friendly transportation from south town to Niagara fallread more

I've taken this taxi service twice before, and while the second ride was actually pretty great, the…read morefirst one was ridiculous. First off, he was 15min late after saying he would arrive in 5min - but I'm used to local taxi's pulling that, so it didn't bother me. As soon as I stepped into the car, I was asked if I was paying cash or credit. When I said cash, the driver said "Oh, then I don't have to turn the meter on!" - which confused me, but then he immediately followed up with "If dispatch calls you, tell them that you canceled the ride and don't need it anymore". Clearly, the man was going to pocket the money and not tell his boss that he ever picked me up. The ride ended up being $14 from Elmwood to Allentown - a mere two miles. $7 a mile is pretty ridiculous. The second time I was forced into using the service, they told me my driver would arrive "hopefully in 15-20min, we don't know if we have any available drivers" - what? How do you not know where your own cars are? I told them to forget about it, and I began to walk to the bus instead, and received a call not even 3 minutes later saying my driver was outside. Amazing. I get in and was warmly welcomed - the driver had the meter going for me, and was generally pleasant. He got me there a lot quicker than I thought he would. Quick to show up, kind, and quick to drop me off - that man seems to be an anomaly within this dreadful cab service. He should be running this place! Apparently Uber & Lyft are coming to Buffalo real soon, but if this cab service is my only option until then, it really cannot come soon enough.

Just had an encounter with one of the drivers of this company. First, he ran a red light and…read morealmost drove me off the road, and then proceeded to swerve in front of me and brake check me multiple times. I would avoid this companies services at all costs as their drivers do not drive with caution.

very prompt and friendly service! Helped me and my loved ones travel safely on New Years Eve! We…read morewill definitely use them for our rides to Bills game, etc... highly recommended!

I had Rick as a driver tonight and he was great, drove us all the way from buffalo to canada. Such…read moregreat personality, il call this company every time just to have Rick as a driver. I have not met a driver with such a great personality in so long!

First time taking a medical transport with them I was instantly impressed. The vehicles are…read morespotless inside and out free of garbage and smell, drivers are very very nice and very safe drivers. I never had to wait more than 10 minutes for my ride home, they call a day ahead to remind you of your pick up time, and if you have to call the office they are so friendly and helpful. Keep being awesome Aero, Thank you!!

The dispatchers are always pleasant and helpful. Their vehicles are clean. The driver's are…read morepleasant and always on time.