Great store with friendly prices and nice services. The store is conveniently on state street with…read moreeasy access and parking.

Okay, I'm going to update this review. Hey, I was a strange dude in a very strange state. The owner…read moreand shop have rules and laws that they must follow. I was not aware of this and the owner and shop shouldn't take a 2 star hit because of my ignorance. Who the heck knew that Utah banned vaping? I was looking for a coil for a Geekvape 3. Of course anyone in their right mind isn't going to restock vaping supplies and equipment that is against Utah State law. The people at the shop were very polite and were just trying to help me. Lesson learned fellow vapers. Have coils and plenty of juice before stepping foot into Utah

This place went from my number 1 place to never again will I shop there. We went in and purchased a…read moreglass product. Got it home and noticed in the light that there was holes in it. Took it back not 15 minutes later. We were told basically sucks to be you. No discount or replacement nothing but a please leave. Apparently they do not check their products and if they are faulty that isn't their issue. The employees could not care less. Not the experience we are accustomed to from this store. But it was horrible enough to never want to shop there again.

Tristan was super knowledgeable, helpful, and friendly! He helped me figure out exactly what I…read moreneeded.

No recent reviews on this place...makes sense! This place is horrible! I would give this place…read morenegative stars unfortunately I have to give at least one star to have this review to through. There are a ton other smoke shops with quality products and the people behind the counter don't look sketch! Anyways take your money else where, this place does not need to be in business. Bad service, bad products...bad all the way around! Take your business elsewhere!

I was just ripped off. They sell records hade like amateurs. I will never be coming back here…read morebecause today they ripped me off. The Sales clerk Mateo told me that anything which did not have their price sticker on it was a dollar. I spent well over an hour digging through the dollar bins. When I was making a final sort through a pile of 80 or so records they then informed me that they would now be $2 per record. After 10 minutes of conversation they then agreed to go back to the original dollar price. Upon check out they still overcharge me. After the sale was complete they told me that that Price stickers from old record shops also now counted and were more expensive than one dollar. They rip me off about 20 bucks. Not even worth arguing any further. Avoid this shop. Additionally earlier as I I dug through all of their records pulling out records I was interested in they kept wanting to grab them and move them to the counter.

Horrible store and horrible people. The sold me something and don't give me the receipt. I take it…read moreback and they wouldn't refund me or anything. The people that work there are beyond rude and aren't helpful at all. Never going back there again

If I could give it less, I would. Went in and got a new bowl. When I got home, I realized the hole…read morewas drilled on the side. Went directly back and the employee said he wouldn't replace it and just laughed at us. Told us we would need to talk to the manager on Monday and he probably wouldn't replace their faulty equipment. It had only been about ten minutes and hadn't been used at all. What a joke.

I am surprised by the bad reviews on this NPS location. We have always managed to find a good deal…read morehere, sometimes the deals are hit and miss as far as the discount that is offered but if you shop the items that are on their weekly specials you can often times save 50% or more on some items. The fun thing about NPS is that you never know what you're going to find so it's always an adventure. The one complaint I have is the bathroom situation at this location. They deal with a lot of theft so they have to hold the bathroom key at the front of the store and you have to return it when you are done, that whole process is very painful when you have young children that need to go potty immediately.

Ozay K. Has no eye contact and seems like she doesn't like her job. I'm asking her questions…read moreabout return and she shut down turned her head and will not have any communication with me. She looks away and repeats twice I will not discuss this with you I'll call the manager. So here I wait to have a manager talk with me. She was professional and see what my concern was on the receipt and how it's worded. When I checked out a few days ago, I asked what the return policy was and they said it's Store credit if you use a debit card so I felt safe getting my refund because if you use cash or credit you'll be refunded it only states debit is Store credit so I brought that to Alexis attention. She could understand why I was bringing that to her attention and she'll follow up with the managers, that's really all I wanted is to be heard. And Ozay couldn't do that. She could even look at me in my eyes. She just turned her back on me and the line got longer and longer as I waited for alexia

Solid prices Always a good selection in stock…read more Great customer service This is my go to spot

TERRIBLE customer service. Don't bother shopping at this location, terrible parking, and crappy…read moreproducts. Lighter didn't even work!!

Went in for a disposable vape but the worker with died blonde hair was very rude from the second I…read morewalked in. As I asked about the vapes she avoided my questions and kept asking what fruit flavors I liked. The vapes out here are different than the ones in Cali so I was just trying to get to know them a little better. Maybe she was having a bad night but I ain't giving my business to a place with disrespectful employees.

Nice staff. Not a huge selection of diaposables...but good location. Store was nice and clean.read more

My fiance and I went into the shop to buy some juice and some disposable tanks. When we walked in…read morethe guy at the counter seemed completely annoyed and put out that we were even walking in and he had to help us. We also wanted to use the membership cards that Harley at the other vape location was always so kind and helpful and would happily stamp my cards when I bought a lot of product. This time around this man seemed annoyed I wanted to cash them in, he didn't stamp my card for as many things as I bought. He had no idea what kind of juices we were asking about and no knowledge whatsoever about the products they sold, NOT EVEN ONE OF THEIR OWN HOUSE JUICES THATS THE MOST POPULAR. I don't know if he was completely clueless or didn't care to even make a sale or help a customer who probably knew more than he did. This is coming from someone that even use to work there wnd be partnered with Rolf at one point. I was completely disappointed and dissatisfied with the overall experience and the unwillingness to exert even the slightest bit of kindness or customer service whatsoever.

This place is awesome!! They really do care about making sure you are having a good vaping…read moreexperience! I've had them go above and beyond to make my personal vaping experience better, and I am so grateful to them for that. They always take the time to answer all my questions and show me how to use the devices properly and take care of them in the best way! This place has an awesome staff and the biggest selection I've EVER seen! I always love coming here.

they're hours aren't accurate at all plus they're hidden in the scariest industry area it's not…read moresafe at all

DO NOT GO HERE!!! I was just at this store and one of the owners overcharged me and when I asked…read morehim about it he flipped out, pulled out his bear mace and said he was going to use it on me. I never write reviews, big waste of time, but I've never seen this happen. I hope he see this and tries to explain himself for everyone to see. If you want to get ripped of and maced. go here.