Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I've worked with Casaundra and Todd for property management and water-damage remediation, and they…read moreare truly exceptional. Their professionalism, expertise, and responsiveness stand out in every project. They've handled everything for us--from small, straightforward remediation jobs to an extremely challenging 13-unit apartment building fire where the sprinkler system caused significant water damage. Their ability to manage large-scale disasters with precision and calm is remarkable. Casaundra is especially impressive when it comes to navigating insurance requirements and claims. She knows exactly what documentation is needed, how to communicate with adjusters, and how to move the process forward efficiently. Her knowledge saved us time, stress, and unnecessary costs. If you need a team that is reliable, experienced, and genuinely cares about doing the job right, look no further. Highly recommended!

Big shoutout to Juan, Estaban, and Murali for their outstanding work on our home. We had a pipe…read moreburst, and they responded immediately with a free inspection. They quickly set up all the necessary equipment to mitigate the damage and stayed responsive throughout the entire process. Juan did a great job explaining the project and keeping us informed, while Estaban was incredibly hands-on and capable with every issue that came up. I'm really glad we had the chance to work with them and have added 1800 Water Damage to my contact list.

We had a waterline break at home with lots of water flooding our crawlspace. I was worried about…read morethe foundation and possible mold growth, so I requested for the 1-800 Water Damage team to come out to do an inspection. Murali called me less than an hour of putting in the request to collect more information of the possible issue. Juan called me the next day, but I was unable to pick up. He diligently followed up with me the following day and provided an inspection of the crawlspace. Juan provided honest feedback, and it seemed like he really enjoys his job (007). Luckily, he said we really had nothing to worry about, and to let things dry and air out. Thank you to this team to provide me with some peace of mind after the waterline issue. I will be sure to reach out to them again if ever needed.

Like everyone said, I appreciated Marco's honesty. I initially found them when looking through Yelp…read moresince we were having issues with our bathroom and shed that I wanted to get remedied. After communicating through the Yelp Services option, Marco showed up the morning of during the window of time to get a free consultation. Starting in the bathroom, instead of selling us his services, he told us honestly that we could fix it ourselves by purchasing a few items since they have a minimum charge that wasn't worth it for the bathroom fix. He took the time to walk us through how to fix it and why vinegar doesn't solve the root of the problem. He pointed out things from our paint to our bathroom ventilation issues that we should address. For the shed, he truthfully told us the cost of how much it would be for him to fix it versus us doing it ourselves or hiring some people he was training instead. He wasn't afraid to recommend other people instead of himself and I truly appreciated the information he gave us. We told him we wanted it to be a gym and he even gave recommendations on how to prevent moisture problems in the future. Sometimes it's tough with people being salespeople and selling their services (and I get that they need to sell themselves for their business) but I'm grateful to meet people like Marco who I'd definitely recommend to anyone who needed mold remediation services.

I really appreciate this honest business. Marco came by, assessed our issue and his answer really…read moreblew me away. He said if it were his house, he'd do the job himself to save money and told us exactly what to do. He could've preyed on us and told us we needed a lot of work but he was so honest. I'd totally recommend working with him and if we have any major mold issues in the future, I'd want to work with an owner like him. If he says you need mold remediation, you can likely trust that you really need it. He won't scam you if you don't.

this is the only company that you need to hire related to water damage. when will first came out,…read morehe was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!!

We hired all action to remediate our house in 2024. Unfortunately two years later, we did an ERMI…read moreand bad molds were still detected so we took things one step further and hired a mold dog. The mold dog flagged all the places that were "remediated" by all action. The drywall with mold were all taken out but unfortunately the studs with mold were just encapsulated and painted over, therefore still exposing us to molds. I've learned that the proper way of treating studs is to remove and replace and if that's not possible, sand, hepa vacuum, antimicrobal and wire brush all the mold out of the studs. Unfortunately, we learned our lesson the hard way. Please be sure to properly vet your potential mold remediation company and understand if they do things properly and rid of ALL the mold. If you need your house to be medically clean of mold, steer clear from this company. They don't care about clients, they just want to get their foot through the door, get rid of the easy mold on the drywalls and not put in the hard work to really get the mold out of the studs. They will just cover up all the mold with white sealant and call it a day. Again we had an ERMI done two years later, which stachy and chaet still showed up. Learn about your molds, these are the baddddd molds. We then took things further and hired a mold dog & she flagged all the places we remediated. They're also not IICRC certified. Wish I had done better research earlier. See photos.

Services provided here are professional at every stage: from initial consultation, dispatch…read morerepairing staff to actual service provided, communications are provided at a timely and efficient manner. I asked their help to carve my kitchen cabinet so that a new microwave could fit in. The work is done beautifully within minimum hour that I could ever imagine. Thank you!

I finally decided to pull the trigger on a full bathroom remodel, and the results speak for…read morethemselves. Looking at the 'before' photo versus what Proper Hour Home Services delivered is like night and day. They took a cramped, dated layout and turned it into a sleek, modern space. The transition from the old tub/shower combo to the stunning walk-in shower with floor-to-ceiling marble-style tile is incredible. The craftsmanship on the glass enclosure and the new vanity are great! Other than a few minor hiccups and delays, Vadim and his crew did a thorough job making sure everything was to my liking before completion. Very competitively priced.

Matt came in to assess the damage. He was very honest on his evaluation. That same day, he sent the…read morecontract estimate. He started the job first thing Monday, the week after. Matt is dependable and got the job done in a timely manner. If you need this kind of work done, call Matt. He will make sure it's done right. Thank you!

Canceled the morning they were supposed to come. No problem, it happens. Scheduled for following…read moremorning. Once again canceled that morning as well. Then ignored my texts after 2nd blow off. I stayed home two days in a row for this. Thanks.

I'd give negative stars if I could. Gerald either has an enormous lack of knowledge about carpet…read morecleaning, rushed through the job or both. We paid him $520 for a minor carpet repair and to clean two bedrooms. At first, they looked great but then we quickly discovered after he left that the carpets were soaking wet, due to him overwetting both carpets. The main stain we hired him for reappeared in a matter of hours. He also broke a picture frame that we had hanging in the house. Never apologized for that, never admitted that he did it and never offered us any compensation. (Funny enough, he didn't make me sign any liability form....) When I asked him kindly to return and help us sufficiently dry the carpets, he kept telling us that it was normal and that he wouldn't be able to dry them any more than they already were (which they were not). He kept telling us to give it 24 hours until they were completely dry. He frequently refused our phone calls (early evening) or flat out turned his phone off when he said we could call him at any time. He ultimately begrudgingly agreed to return to help dry them but only two days after he originally came (about ~48 hours) since he had another job lined up the next day. That put us at mold territory galore since the carpet was not in fact at all drier in 24 hours. We had to beg him to come out the next day at which point, of course the carpets were still wet. When he did come out, he told us we were wrong about the carpets having to be left dry (he said they'd be left damp...our carpets were far from damp in that they were soaking wet) and refused to honor his satisfaction guarantee on the website. He told us he wouldn't able to dry our carpets with his equipment. When I asked for our money back, he demanded to speak to my husband hoping that he would get a different answer from him. Nope. This guy overcharges, has no clue about customer service and really doesn't know his stuff about carpets either. You're way better off hiring someone else who has a ton of frequent great Yelp reviews. There's likely a reason he only has one review every ~6 months. You'll be grateful that you stayed away.

Top notch service, great communication, cleaned are carpets and removed may spits of concern in…read morehigh traffic areas, spills from having many kids. Highly recommend and will use in the future!!!!

Good service and the quote was lowest…read more The job done was professional and timely. Zion was also good to work with in terms of estimate and scheduling .

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

I needed someone to check out a possible water leak and damage situation, and Mike was thankfully…read moreavailable to come out the same day. He was always quick and friendly with his text message responses and keeping me up to date on his ETA. He was very professional, friendly, and efficient, and was able to explain things in a way that made sense. Turned out that the situation wasn't as serious as I thought (thankfully), but I still appreciated his help and expertise. I'll definitely know who to call if I ever have another possible water damage situation in the future!

The team was very responsive, and came within hours of reaching out and performed same day service…read more They stayed late to ensure our house was livable again after our contractor left quartz dust all over our home and garage. It was a nightmare situation that Michael and his team was able to help quickly resolve. Thank you for your teams help cleaning our home.

Jim was very quick to get back to me with a quote to repair and paint my ceiling after a leaking…read morepipe damaged the existing ceiling. We were able to schedule the work quickly, which I really appreciated. The work was done in 3 days, new drywall, texturing, then priming and painting. Jim's team is friendly, professional, and very efficient at their work. I am very pleased with the repair and paint job. The cost of the work was very fair compared to a couple of other quotes I received from other companies.

Jim Pena came to give me an estimate for replacing the drywall in the garage, and other damaged…read moredrywall in the kitchen, living and family rooms and the hallway. I asked him to open up an attic access in the kitchen ceiling, but he suggested to do the attic access in the hallway instead where it would not be an eyesore. Great idea! Also, he reminded me that after putting in the drywall in the garage, that the City Building and Planning department first needs to do a Rough Inspection, before they can proceed with putting fire tape on fire rated drywall seams. That saved be some time by ordering the inspection early on, because the City inspectors are backed up big time. Two great suggestions! His estimate is also very competitive out of 3 other estimate I got. Pena Drywall is highly recommended!