The Price of doing business with Blaze's!…read more I recently had a highly disappointing experience with Blaze's Automotive, and I feel compelled to share my negative encounter with others. In February, I entrusted them with repairing a problem that had been caused by Take 5 oil change. Unfortunately, my interaction with Blaze's Automotive quickly turned into a frustrating ordeal. Upon inspection of my truck, Blaze's Automotive informed me that additional repairs were needed, including the replacement of both valve cover gaskets, spark plugs, coil packs, and fixing a broken off dip stick. The estimated cost for these repairs amounted to a staggering $2,232.18, as indicated in the attached invoice. It's worth mentioning that Take 5 was also responsible for a portion of the repairs. However, my dissatisfaction truly escalated after I relocated to Colorado Springs, a mere 15 days later. Suddenly, my truck started leaking oil, causing significant concern and inconvenience. Naturally, I contacted Blaze's Automotive to address the issue, hoping for a resolution. I spoke with Caroline, a representative of the company, who instructed me to schedule an appointment and bring the truck back to their facility. However, I explained to Caroline that I had already moved and returning to Amarillo was not feasible for me. Despite my predicament, she callously dismissed my concerns, informing me that there was nothing they could do to assist me. Understandably, I requested to speak directly with Blaze, the owner, as I believed that he would take responsibility for the situation and provide a more satisfactory solution. To my astonishment, Caroline, rather than empathizing with my situation, stubbornly insisted that Blaze would only offer me the same unsatisfactory response. This response demonstrated a complete lack of concern for my predicament and a clear unwillingness to rectify the situation. I thought in the process of repairing the valve cover gasket, the mechanic twisted or somehow pinched the drivers side, this was the side with the leak. However, when a friend and myself pulled the cover off, I was horrified to learn that they had cracked the valve cover and made attempts to repair it unbeknownst to me. They never mentioned this mistake, only attempted to cover it up. The overall experience I had with Blaze's Automotive was highly disappointing and frustrating. Not only did they fail to fix the issue properly the first time, but their subsequent lack of accountability, poor customer service and lack of business ethics left me stranded with a leaking truck, unable to get this corrected until I was able to do it myself. If you're looking for a reputable mechanic shop, I strongly advise potential customers to reconsider entrusting their vehicles to Blaze's Automotive. Their inability to take responsibility for their mistakes and their dismissive attitude towards customer concerns make it clear that they prioritize their own convenience over the well-being and satisfaction of their customers.

These guys know their trade. outstanding diagnosis skills, great work at a good pace and as fair a…read moreprice as you will find. 10/10

Joels company allowed a different company to take my car without my consent. When they took my car…read moreI knew it needed 500 in parts. They kicked the engine on then told me I needed a new one. Then held my car hostage until cops made them give up the key. They even threatened the cop to take my car if I didn't move it at their pace. Very rude and asked for my "husband" and told me I "didnt know anything". I don't recommend this company at all. They are also working with an auto sales place too. Be careful!!!!

Save yourself the trouble these guys are a complete joke! I have spent over 7k in repairs over the…read morelast year just to be treated like crap! I had to put out an APB just to get a call back! Do better guys or count your day! You just lost a loyal customer!

I took a recently purchased used Tundra to them for inspection. They were very prompt and quite…read morereasonable on price. Only a few minor issues were discovered that we can take care over time. There was no pressure to do the work right away. I will definitely use them for all of my vehicle service needs.

These guys are great i had my ram at a shop in canyon for 6 months straight with nothing done to it…read morethat i knew of because the guy wouldn't keep in touch with me so i called these guys and the got my truck in that next week and had it torn down next day they are still working on it but they have called me once a week with updates and have even looked over other things and gave me great advice and opinions on keeping the life long for my truck i have nothing but good to say about these guys

On my way to Dallas, TX, I stopped at Scotties Transmission because of a warning on my Cadillac'…read moredashboard regarding transmission temperature too hot. The team was incredible knowledgeable and walked me through exactly what needed to be fixed. i highly recommend this place. They are very honest.

We were traveling home from our ski trip and thankful that our truck got us to Amarillo. We called…read moreevery shop in town and picked Scottie's due to the honest conversations and great customer service. They even towed our truck for us after we had mistakenly taken our keys with us home. We overnighted them to the shop and they took care of the rest. They had our truck ready in 24 hours. Art and his staff were great!

Tony's great, I really appreciate him and his team. They get the job done and care about the people…read morethat come in

Talk about saving my life! Praise God! This place helped fix my car shortly after a flood inundated…read moreme during a stormy night. My car stalled on the road and I was flooded and could not get help until several hours after the incident. Eventually I had to get my car towed to my place but I was without a car. At the time, I had no major obligations that required me to get around but nonetheless, I was without a car for a while. I was fortunate that my insurance company was able to recommend this place for repairs. I ended up having to have me entire battery replaced,la and behold, they even found a better one for me. If you need car problems solved, look no further! This is your place to go! Their staff is friendly and knowledgeable and the price was fitting. I definitely got the service and the value of my time and theirs all throughout this process! Highly suggest giving them a call if your car needs some work done. And don't drive during an Amarillo flood storm! Unless if you want to bring this place extra business! :-D

I had a leak from a hose. Cornelsen's fixed it quickly and used better than original part. Metal…read morenot plastic. The price was much less than expected. The next day I got a call. They had over charged me by $26. I've never heard of such an honest auto repair shop. I'm so thankful to our Lord for leading me to them. They also fixed a broken wire for me last summer. They do excellent work.

Brought my 1983 T-type Regal here and car wouldn't idle correctly. Was told rebuilding a turbo was…read moreeasy and they had 100 years experience combined. Charged over $800 dollars and decided they didn't want to work on it anymore so I basically got it back in same condition I brought it in. Very disappointing!

We've used Amarillo Collision for our auto body work in the past but today I needed a small part…read morereplaced. I had the part & the kindest young man got up, went out to my car & had it fixed in 5 minutes! He didn't charge me & was just so nice & respectful. This is a family business that knows customer service. Thank you Amarillo Collision! This is why you will always be our place for body repairs!

Very quick service, parts arrived to them in a couple of days, they put them on quickly (one day…read moreservice). Highly recommended!!!

I cannot say enough about Accent Auto - Our vehicle was in an accident that was significant - they…read moretotally brought it back to life for us - the engine and body work perfectly repaired. I found them to be honest, knowledgeable, and professional. - not to mention they knew how to handle the insurance company on our behalf. I can't say enough..... Sandy D.

It took 3 days (!!) to replace my windshield and I had a sinking feeling that, because Braden…read more(Owner) doesn't advertise that they calibrate windshields, that he was straight-up lying to me when he said his company did. I brought my Lexus in at 8am on Wed. & he kept saying, "It'll be ready tomorrow, tomorrow..." then I got a text from Street Toyota saying "Thank you for bringing in your vehicle!" ON FRIDAY MORNING. I am very grateful that his ego wasn't bigger than my safety but he cracked my cowl seal (GOOGLE THATT!) and broke my windshield wiper - - which he did not disclose - - I had to notice it and point out that I just got my oil changed at Street Toyota a week before and was absolutely certain the windshield wiper was in new condition before I dropped it off to him. So began the "Tomorrow, Tomorrow" game for those replacements and it took him, Julio, my giant paper-book manual, and GOOGLE for them to change the windshield wipers - - which do not look right - - and he replaced both cowls when only the one that he destroyed was needed. (There was no sun damage to it nor was there wear & tear - - they were perfectly sealed and unnoticeable!) He replaced it with an ill-fitting seal or just did a 1/2-Donkey job because there's a gaping hole now leaving the engine and my cabin vulnerable to weather and critter exposure. He, Ted, and Julio just made me feel like a Dumb Female and I know they're reading this saying, "That's redundant!!" But I have pictures and video of Braden & Julio just confounded as to how to change the windshield wiper so - - who's the dumb female??! (Sorry to be redundant). Definitely go to Accent unless you're a Dumb Female. (Sry, same thing).