I have been with KCAL Insurance for decades, and I have always had a great experience…read more Jessica is knowledgeable, professional, and highly experienced in her work. She answered all of my questions, addressed all of my concerns, and always responded to my emails and messages within 24 hours. I highly recommend Jessica to anyone looking for excellent insurance service. She truly cares about her customers and provides outstanding support. Thank you, Jessica, for your excellent service. Keep up the great work, and God bless you!

Barbara is very good and professional. She is very helpful to listen to what I needed for Medicare…read moreand explained well regarding the essentials terms for Medicare. Thank You

I have been working with Patricia ("Patty") at State Farm for over six years for both my auto and…read morehome insurance. She has always been incredibly responsive, patient, and thorough in helping me compare coverage options, find the best rates, and maximize available discounts. Her professionalism and dedication have made every interaction smooth and stress-free. Thank you, Patty, for your outstanding service over the years!

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

I just happened upon some emails that reminded me of how much this company helped myself and my…read moredad. He had some issues with his insurance that I had trouble getting to the bottom of before I contacted this company. I had just hoped someone might know something I didn't and could shed some light on the current situation. Well I was fortunate enough to get so much more than that! I couldn't be more thankful for all of the help I received from this company. I was directed to speak to Justina via email, who even though was away from the office for the holidays was quick to get back to me. I'm confident that there is nothing that can't be accomplished with there help. My problem was unique to say the least and ended up being quite a lengthy process to get results. She followed it through until the end with me, without a single complaint. She made phone calls, emailed me updates, advocated on our behalf in so many ways! She was able to get the problem solved for us come tax time even though I kept coming back with yet another issue, she was on it! This company is one I would highly recommend if you're looking for one that actually cares, is on your side and will treat you like you matter. If there's anything that can't be done on their end, they will make sure someone is there to walk you through it. I can't express enough how much help and guidance I received from them. It's been over a year now but I felt a review is the least I can do after all the help I received! Thanks again!

Justina has been a tremendous help in dealing with my health insurance over the past few years. I…read morecompletely recommend her without a moments hesitation. If you're reading this, then consider yourself lucky to have found her. Thanks Justina!! - Chris

If you are looking for homeowners insurance, do NOT use Palm Trinity. They are incompetent and…read moreincredibly unprofessional. In short: -- Unorganized: Though I had been with Palm Trinity for several years, each year I renewed, everyone was still confused about how my previous insurance was paid. Last year, they almost processed payment through my ACH and not through my lender like they were supposed to. -- No customer service & account management: I always had 4 different people at Palm Trinity reach out to me during a renewal period, and it felt like no one was speaking to each other because they all kept asking me the same thing. There was 1 representative who seemed competent and had knowledge about my account - but I had to call her several times and leave multiple voicemails to even get a hold of her. -- Palm Trinity let my insurance lapse even though I signed all the paperwork on time and was assured that everything was in order. A month after I signed the paperwork at Palm Trinity for new homeowners insurance, my mortgage company let me know that my insurance lapsed. Meaning, Palm Trinity dropped the ball and didn't submit my paperwork properly.

Ron Ng with Palm Trinity has been my agent for my Apartment buildings for 7 years. He is absolutely…read morethe best. I will never use anyone else. Ive had two claims over the years and he stepped up to the plate and gave me great service. He also makes sure that I get the best pricing from my carrier. I recently purchased a new property and he got me a policy that saved me a lot of money. I cant recommend him highly enough!!

The service was excellent and the prices were better than anywhere else! Will be recommending this…read moreto anyone who complains about their insurance prices.

John Wallace was extremely patient with me and took the time to answer all of my questions--and I…read morehad a lot of them. Throughout the entire process, I always felt that he had my best interests in mind. I never felt rushed, pressured, or like I was being a nuisance. One of the reasons I initially reached out to John was because he is a Ramsey Trusted insurance professional. After working with him, I can see why he earned that designation. He focused on educating me, helping me understand my options, and finding the coverage that best fit my needs rather than trying to sell me the most expensive policy. Communication was excellent. Because of the nature of my job, I'm often unable to take phone calls and can only respond periodically throughout the day. John was incredibly accommodating, frequently communicating with me by text and making it easy to stay in touch. His follow-up was exceptional. After my policy was written, the insurance company requested documentation showing who was at fault in a couple of previous accidents. I had no idea where to begin, but once again, John stepped in to help. He explained exactly what documents I needed to obtain from my previous insurer and guided me through the process. He even followed up with the new insurance company on my behalf and called me back to confirm they had received everything. That level of service went far beyond what I expected, and I truly appreciated his help during what was already a stressful situation. Most importantly, John provided me with a fair and competitive quote. After comparing my options, I ultimately purchased a policy through him that another agent had quoted at nearly twice the price--for the exact same carrier, coverage, and policy. John is honest, knowledgeable, responsive, and genuinely cares about his clients. He helped me understand my insurance coverage and options better than any broker I have worked with in the past. If you're looking for a Ramsey Trusted professional who puts his clients first, I highly recommend John Wallace.

Yes, this financial specialist were amazing. My advisor - JC, he's amazing & does explains…read moreeverything we need to know. TFA did my living trust review & we were satisfied. Perfect! I don't normally trust anyone specially in regards to our financial savings. But through the help of JC , we (husband & me), we believe in him, trustworthy. He spends time to explain to us word for word in a matter that a layman person will understand.

Manuel and TFA are great. We wanted to get life insurance for our family and they guided us to…read morewhich plans would work best for us for our needs. Very responsive and friendly, would recommend if these are the types of services your family is looking into

Summary: If you need top notch professional help for your insurance needs, WHO YOU GONNA CALL????…read moreGhostbusters! No way - GOOSEHEAD!!!!! Service: beyond expectations! Vanessa takes the time to go over every detail about your insurance options and coverage issues. Prices: wow! Check it out for yourself. Conclusion: I usually focus my attention on food/restaurant reviews, but the fact that I'm doing this review, should tell you something about the 5 stars!

Can't ask for a better agent. Vanessa provide excellent service for your…read moreinsurance needs and take time to explain policies details . She is exceptional! Highly recommended.

I have been a customer of Providence Insurance since 2010. I initially inquired with Eric, and he…read morehelped me get auto insurance that was affordable and beneficial. Since then, they have helped me switch auto insurance providers based on my needs and keeping my budget in mind. I only visited the office in person once back in 2010, since then it's been all communication via email and phone. That's awesome since I now live in NorCal, but I am confident that Eric still takes care of me. Eric has always responded promptly and followed-up as he promised. Not many business owners will text you and keep you updated. Providence has provided my auto insurance, renters insurance, and now even my homeowners insurance! They work with lots of companies and will present it to you so you can make your decision. Eric even helped me get multi-policy discounts by combing providers. Solid company, and great service. They've taken care of me and my family for almost 15 year!

Experienced and knowledgeable agents. You come here for a full suite of products to insure your…read morestuff. Eric and Jose are a father and son duo that try to do what they can to ensure you have great coverage at a great price. I have been with them nearly 10years now. Never had an issue.

I have worked with dozens of Insurance Agents for Auto and Home over last 50 years - but no more. I…read morejust found a gem. I deal with Bella who always responds promptly and tries to save me money. This agency and Bella are the best I have ever dealt with - I wish I can give seven stars.

Kari and her team were able to help me and my electrical company with a liability policy. I shopped…read morearound for months before selecting an insurance agency and I'm thankful to have found this one. Their pricing and custom fit policy was accommodating to exactly my business' needs and budget. They explained all of the details of the ins and outs for business coverage and didn't try to upsell me on anything I didn't need. I now have total peace of mind. Thanks again you guys!

I had the good fortune of being helped with my policy by Lori O. She took her time and great care…read moreof breaking down my policy benifits due to life changing circumstances. I all my years I have never had someone to be so concerned with my issues. I feel the most important commodity in life is time and Lori O. Took her time and great care of me and my family. I can't thank her enough. Great job by Allstate to have her in their company.

I really had high hopes that once the office manager contacted me my issue would be resolved, but…read morejust like his agent I dealt with I now get no return phone call or response to my emails. The issue of the billing is still the same, nothing has changed. I was an office manager for an insurance company for 12 years and never did I not make sure my clients were not taken care of. I tried to give them another chance and now I'll be shopping again for a new insurance company. Especially since the billing issues is the the agencies fault