We adopted a senior cat that doesn't do well in crates and gets too lonely for in home visits. We…read morefound Cuddles and Tails after a stressful boarding incident and haven't looked anywhere since (almost 5 years ago!). Suzy has always been so understanding and really seems to know when our cat wants attention or just company without any pets or extra attention. Suzy would also send daily email updates and was very accommodating with medications. The room has a bed, window with a perch, litter box, scratching post, plenty of toys, relaxing music, and air conditioning in the summer. We had an initial meet and greet to make sure it would be a good fit, and Suzy is always forthcoming with recommendations and takes time to listen to our cat's needs whenever she is dropped off. I would highly recommend Cuddles and Tails if you're looking for a more personal touch with pet boarding.

I cannot say enough wonderful things about Cuddles and Tails and the incredible care my kitten…read morereceived from Suzy! Leaving a new kitten for the first time can be nerve-wracking, but Suzy went above and beyond to make both my kitten and me feel completely at ease. From the moment I dropped her off, I could tell this was a warm, clean, and safe environment where animals are genuinely loved. Suzy provided my kitten with a comfy, cozy space to sleep, tons of room to safely explore, and so many enrichment options -- including a variety of toys, a TV with animal-friendly programming, and even a real turtle that my kitten absolutely adored watching and interacting with! It's clear Suzy created this space to keep pets happy, engaged, and stimulated. What truly set this experience apart were the daily updates and photo report cards Suzy sent. Every day I received adorable photos and notes about my kitten's activities, moods, and even her growth over the week! It made me feel so connected and reassured to see her thriving while I was away. I could tell that Suzy treated my kitten like one of her own -- she wasn't just cared for, she was genuinely loved. If you're looking for a safe, nurturing, and fun place to board your pet, I wholeheartedly recommend Cuddles and Tails. Suzy is a true animal lover with a gift for making both pets and owners feel completely at ease. I will absolutely be using her services again in the future! Thank you Suzy!!!

Can't recommend paws on pine enough. I've used their cat sitting service twice already, and would…read morereach back out to Heather and team in a heartbeat. Communication was very prompt, and I received both text and picture updates while I was away.

Paws on Pine is the best dog walking service, period. We have been using Paws for almost 2 years…read morenow and they have never missed a day. Our walker Carissa is incredibly nice. Brody loves her very much, he waits for her every afternoon and is all smiles during the walk. Heather is very professional, goes out of her way to accommodate last minute walks and pet sitting. She maintains meticulous notes on Brody that on the rare days when Carissa is under the weather, her substitute knows everything from where the leash is to Brody's mannerisms. I highly recommend their services.

Even though our cat Oneida is a tad anti social, she's clearly comfortable with the care and…read moreattention she receives from her wonderful pet sitters! We have been supported by Naomi for years and love the services provided! Thank you for always doing an excellent job!

I used Naomi and James' service for over a year for my 2 cats, with frequent visits, multiple times…read moreper month, as I often spend weekends upstate. I was new to the area and sold by the good reviews, as well as a close family member who had used their service for *decades*. My experiences started out great--they have several people who do the visits and I only met one of them, but he did great with my cats and was clearly an experienced pet person. This was never an issue. There were a few bumps, like when I asked for my plants to be watered, and they said that it "wasn't necessary" since I would only be gone for 2 days, but I know my plants, and of course I come back to them wilted. But the cats were fine and they even used the hand-vac to clean up extra litter around the box, so I was fine letting small things like that slide for the sake of a consistent relationship with a small business who did a perfectly fine job for the premium ($43 per "30 minute" visit) which they charge. I was just glad to have consistent and readily available cat care to trust when I went away. I like to think I've always been an easy to deal with client, having super friendly and low-maintenance cats, a clean apartment (leaving the A/C on for days when I'm away in the summer), giving plenty of notice when booking visits, paying well in advance, and leaving all supplies neatly on counter. Over the last several months I'd noticed several inconsistencies with what I'd come home to find after being away--the most disturbing being both the cat's water fountains completely dry after 4 visits in January. This could've been a life or death situation if I didn't come back when I did, but nothing like this had ever happened before with them, so I gave them the benefit of the doubt if this being a one-off and didn't mention it. I always fill water fountains before I leave, and water they take several days to run completely dry--the steam gets lower for a day, and then goes out. This means to be left DRY, the only explanation is that the water fountains were not checked or refilled for several days in a row. After coming back from a weekend trip 2 weeks ago, I noticed several more inconsistencies, things which I've addressed with them before, and decided to send an email mentioning these, and finally deciding to mention the water fountain incident. My intention if this email was a tone of appropriate concern over these building inconsistencies, and really just needing and expecting to receive a reply like "so sorry this happened, we will be sure to be mindful with future visits when addressing the issues you've mentioned for future visits". Instead, they clearly took my comments very personally and replied very quickly saying that I clearly didn't trust them and they were going to mail me my keys and not come back. I was pretty shocked at the lack of professionalism and impulsive reactivity of this response, so I replied with another long email apologizing if I offended them, explaining that the reason I'm mentioning these things was because I DO (did) trust them and just wanted to ensure the same quality of care I've been paying for since the he beginning. With the water issue, the brushed it off saying that it was over a month ago so how were they supposed to remember what happened (this lack of response only validated my concerns). The screwed up thing is that after these defensive and unprofessional responses, I basically ended up begging them to stay, if for no other reason than I had booked them for this coming weekend, paid in advance, and would now have to scramble for last minute coverage or cancel my plans entirely. Additionally, my cats, like most pets take time to get used to new people, and hiring someone new causes them (and me) unnecessary stress. I don't like leaving anything less than a 5 star review for deserving small businesses, and unlike Naomi from Pet Sitter's Club, chose to wait and make sure I was level-headed and not emotionally reacting before posting my experience. All in all, Pet Sitter's Club provides adequate care for a premium fee as long as you don't provide any feedback that can potentially be perceived as criticism, don't expect consistent service, and don't want to feel valued as a customer. Now that they've showed their true colors, it's clear I should not have given Naomi and James my trust for as long as I did.

Where do I even begin to explain the wonderful experience we had having Nancy care for our Comet…read moreGoldfish Piggie when we went away on vacation!! Nancy first of all was gracious enough to take on the task of caring for Piggie who we dearly love as he is about 5 years old close to 6 inches in length and yes a chubby fish who loves to eat yet needs special custom care. Nancy was very detail oriented and out us at ease with her knowledge, experience and expertise caring for Piggie. She wanted to do everything hands on so she would insure it was done properly and that told us she really cares for those pets she takes under her wing. Piggie needs a special blend of regular fish food and crushed fresh peas which is a little bit of work but Nancy understood and didnt deem it a problem at all. We enjoyed our vacation knowing our pet was in great hand with Nancy. We felt very fortunate to find someone with her credentials willing to stop in daily to care for our fish. Her rates are surprisingly fair and affordable and she truly treats each pet as if her own and that to me is priceless. I could go on and on saying more good things that she is punctual, friendly understanding etc but I'm sure you get my point. 5 stars off the charts review and highly recommend Nancy and her company. We will be calling her again next vacation for sure. If you want peace of mind cuddle n snuggle pet care delivers!!!

Nancy helped me out in a pinch when I needed someone to take care of my 4 rescue cats while I had…read moreto go out of town . Nancy came to the rescue and worked hard to help me out. The amount of care, love, and professionalism made me feel at ease while I was away attending to some important family matters. Nancy was very thorough at our consultation visit, to make sure my cats' health and emotional needs were met, and what to do in case of an emergency. I loved how I got so many lovely videos and photos of my cats every day. I knew my babies were in such good hands with Dana the sitter, who was nice enough to bring my mail in and took the time to play and engage with them--and they warmed up to her quickly (not an easy thing for them to do with strangers!) . Very communicative, accommodating, trustworthy and kind company of true animal lovers--so much so that I booked them again in a couple of months when I have to go out of town again. I know my fur babies and home is in amazing hands. Thank you Nancy and Dana! These are some of the photos sent to me while I was away .

This place is the BEST. I have been sending my dog Artie there for 2 years now and I can't begin to…read moreexplain how happy I am to have found them. When I first started there I watched the cameras all day long, only to find the staff taking picture of dogs, petting and playing with them. They update me/IG with the best content too - it's clear they love Artie and all of the dogs as their own and tailor to each dog (more tlc for anxious dogs, quiet break time as well, dog pool and sprinklers to party in the summer for those with more energy). I cant recommend enough. They also host amazing events like having the dogs at Citi field, paw-b-ques, yappy hours (pictures below) because they care about community. BEST PLACE!!

It sounded like the perfect place to board your dog, according to the proprietor on the phone, but…read morewhen I watched the live video, I noticed an extremely careless minder who ignored the 20-plus dogs the entire time while glued to his cell phone. In addition, because my dog has IVDD, I asked them, and they agreed, to keep him from jumping down from anything higher than the floor (i.e., a chair or cot or table), and that request fell on deaf ears as I watched the minder (on the live feed) place him on a desk for some reason, which my dog immediately jumped down from. Most importantly, my dog returned home with conjunctivitis and a bacterial skin infection, and since then I have incurred a $685 veterinarian bill. I do not recommend Manhattan Pawoffice.

Shortly after getting my first dog, I realized YouTube videos weren't going to cut it - I needed…read morereal help to walk and control her. A fellow dog owner recommended Sharon, and I immediately set up a meeting. I was amazed at how my dog responded to everything Sharon said and did, while completely ignoring me. Sharon explained that training the owner is just as important as training the dog (and I'll admit, I wasn't the easiest student). Within just a few days, I noticed real changes in my dog's behavior. After two or three sessions with Sharon - mostly spent training me, I suspect - the transformation was night and day. I can't recommend her highly enough. There's simply no substitute for working with a professional in person. The YouTube videos can't give you feedback or show you what you're doing wrong. Sharon is flexible with scheduling, her rates are very reasonable for Manhattan, and she showed endless patience with both me and my dog. I've recommended her to several other dog owners since, and I strongly encourage you to give her a call.

Sharon coached us through the differences and challenges with a rescue dog. Thanks to her and her…read morecoaching we practiced what she taught on top of her talks with me about being patient and we've turned the corner!

Look no further. These are the perfect pet sitters. Great communication while we were away. Very…read moreprofessional, organized, personable, and loving towards our cats.

I've been using Doreen and Tony for about 2 years and they take the absolute best care of my cat…read moreTess. I travel a lot for work and I never have to worry about Tess while I'm gone. They go above and beyond to make sure she is fully taken care of and Tess loves them. I highly recommend!

I first learned about this location from an Instagram post about them advertising their Staycation…read moreprogram over the holidays where you can foster a cat or dog over the holidays for a few days. Super conveniently located off the ACE line too at Canal St. They provide all the materials and your preference and they help match you with a furry friend. They were advertising a specific pick up and drop off date for the animals for this program, but i wanted to participate for a bit longer so I called a few days before to see if they're able to accommodate. The staff who answered didn't know the answer so they took down my info and told me someone would call me back. Days passed and I didn't hear back so I had to make a trek down there to ask in-person so that was a bit inconvenient. I wanted some time to prep my home. Anyway when I let them know that I'm a beginner foster and would prefer a cat that is generally friendly with no behavior problems, they helped me match with an adorable adult cream kitty. I picked her up with no issues. They provided me with all the supplies (and more) that I'd need for my week-long foster commitment. They also provided a number that I could text with any concerns should any issues come up. My whole experience was very positive. I'm glad to see that they have now expanded their program with allowing folks to take a dog out for a walk. I've seen further Instagram posts posting about these excursion experiences, but I think you have to come early during the day as only a limited number of dogs are eligible candidates daily. I've done similar excursions at Sean Casey in Brooklyn (no appointment necessary) and ACC (booking required a few days in advance online) so I'm excited this opportunity exists here in a more centrally located place in Manhattan. The shelter also allows visitors to come and view and play with their cats. You just need to make sure you wash your hands before interacting with them. I love this but also hope this doesn't overwhelm the cats too much.

I wanted to share my lovely experience a Best Friends!! It's been one whole month since we brought…read moreour kitten, Juni (short for Juniper) home. We were looking for a cat for our cat. We wanted a playmate for our sweet 1 year old cat, and a friend recommended Best Friends. I came by and the staff were all so sweet and welcoming. They were super informative and encouraged me to play with the cats. During my first visit, I came across the cutest orange female (RARE!) kitten. I had dinner plans and couldn't bring her with me. I came back an hour or so later and she was in the process of getting adopted :,) happy for her but sad for me. It's ok! I just thought that maybe it wasn't meant to be. A week later, I came back to Best Friends with my boyfriend on a mission to adopt a cat. They had an additional room towards the back that housed kittens!!! There were so many to choose from. We chose Juni because she was very cuddly and had a little quirky mustache. The staff made the adoption process so quick and easy. They even provided us a care package with all the necessities (kitten litter, wet and dry food). I expressed my concerns about introducing Juni to our cat at home, and they provided a step by step guide. They even followed up 2 weeks later with our progress. The employees and volunteers here really love what they do.