Richard came out to evaluate our backyard for a potential pool project, and I was genuinely…read moreimpressed by how thorough and detail-oriented he was. He took his time walking through the space, carefully explaining placement options, layout considerations, and how everything would ultimately look and function. What really stood out was his ability to think beyond the obvious--he brought up several ideas and design elements that I hadn't even considered, which added a lot of value to the consultation. I've met with several pool companies, and Richard is by far the most knowledgeable and thoughtful professional I've encountered. He clearly has deep expertise and takes pride in doing things the right way. I would highly recommend him to anyone considering a pool project. I will post a before and after pic once the pool and hardscape are done

Go with Majestic Pools if you'd like to be cursed at and have legal action threatened…read more The first time I met with Richard Ham (sales rep) at our house, he feigned interest in my newborn daughter and touched her. This made my wife uncomfortable due to the risk of germs and, in my opinion, the creepiness of a stranger touching our baby. We did continue with the company because we didn't feel like starting the search over and assumed that once construction began, we wouldn't be dealing with Richard. I explained exactly what we wanted and even showed him a photo (and explained the size and purpose). The company pulled permits and later sent us a rendering that wasn't what we wanted. I scheduled a follow up meeting to discuss the issue. Richard said he could "squeeze us in" between other appointments. Before he arrived, my wife and I went into the yard to discuss the project. We realized they simply weren't understanding our vision, and it didn't seem worth the time to keep trying to explain it. I was about to text Richard when he pulled up. I went outside to let him know we would not be proceeding with the pool. His response: "Why the f**k didn't you tell me before I got here?" In my opinion, he then stormed off like a child. I reached out to his boss to let him know that such behavior was incredibly unprofessional, and the language was unacceptable. I explained that I am also a business owner and that employees are not just a reflection of the company, but the owner. Instead of acknowledging or addressing the issue, he told me Richard lives in Palm Desert--as if he had made the drive specifically for us and that somehow it would justify his behavior. The owner called me today (a week later), briefly acknowledging Richard's behavior before saying he wants to bill me for permit costs and time. I already paid a non-refundable $1,000 deposit. He told me, "I don't have to let you out of the contract," and said he has legal recourse and could place a lien on my home. He also let me know he would respond to any review I left. At the end of the day, Majestic Pools was hired to provide a service they failed to deliver to our expectations. They also employ a salesman who acts in a creepy and foul-mouthed manner. Even if we had been difficult customers who required more time than expected or had left them high and dry, that still wouldn't excuse bad, unprofessional behavior and now legal threats.

If you're looking for a pool builder, stop searching and call Jay Zier at Zier Pools. After…read morecompleting our project, I can honestly say he is the best contractor I've ever worked with--and I've worked with a lot of contractors over the years. From day one, Jay's commitment to customer service was exceptional. No matter how big or small the issue, he personally got involved to make sure it was handled the right way. It never felt like we were being passed off to someone else; Jay was always accessible, responsive, and genuinely invested in making sure we were happy with every aspect of the project. Our backyard wasn't a typical pool build. It included several unique design challenges that required creativity, flexibility, and some serious problem-solving. One of the biggest was pouring an 8-foot-deep reinforced vault adjacent to the pool to house a recessed outdoor TV system--something that required careful planning and ingenuity. Jay embraced these challenges instead of avoiding them and worked with us every step of the way to bring our vision to life. Another pleasant surprise was pricing. We received bids from three other reputable pool companies, and not only was Zier Pools the most responsive, but Jay's proposal was also the most competitive. We never felt like we were sacrificing quality to save money--in fact, we received an incredible value. What really sets Jay apart, though, is who he is as a person. He's honest, straightforward, incredibly easygoing, and genuinely enjoyable to work with. Building a pool can be stressful, but Jay made the entire experience feel manageable and even enjoyable. By the end of the project, it honestly felt like we had gained a friend rather than simply hired a contractor. He treats his clients like family, and that level of care is rare these days. I recommend Jay and Zier Pools without hesitation. If I were building another pool tomorrow, I wouldn't even consider getting another bid--I would call Jay.

I highly recommend reaching out to Zier Pools if you are thinking about transforming your yard with…read morea pool. The entire team at Zier Pools was professional, friendly and focused. This review may seem overdue as Zier Pools completed my project in August 2025. I can speak not only to my Zier Pools construction experience but also to the quality of their work and their follow-through post-project completion. We reached out to Zier Pools and began working with Andrew and Jay on a full front & backyard remodel, including a pool, spa, kitchen, hardscape, landscape, deck, etc. We had purchased a home with a yard that was basically dirt, concrete, brick and overgrown trees. We shared a few ideas with Andrew and Jay about what we were looking for. By our first sit down meeting, they had brought the project to life better than we had envisioned. Working with Andrew, Jay and the entire Zier Pools team was phenomenal. We prefer to support local family businesses and Zier Pools did not disappoint. Jay has immense experience and a ton of valuable contacts he connected us with. Communication throughout the project was incredible. Andrew always had time to answer questions or address issues that came up. Both Andrew and Jay were very present throughout the entire project. We ended up with a front & back yard, completed in the estimated timeline, that exceeded our expectations. Post project, we reached out to Zier Pools regarding a patio cover and a pool light issue and both were handled quickly and completely. Neighbors and people who pass by stop and comment on how much they love the front yard and anyone who has seen the backyard raves about the design and functionality. Zier Pools most definitely delivered the WOW factor and created a space that feels like a vacation retreat. We are beyond grateful to Zier Pools and highly recommend that anyone looking to install a pool check in with them before choosing a contractor.

So thankful we found Sundancer. We tried to get help for a long time with redoing our pool mortar…read more After searching and reading great reviews, I reached out and Shanyn responded right away. She was amazing and had Dave come out in a day or two. They were both so personable, thorough, kind, professional and reasonable. They got an estimate to us quickly and scheduled guys on site within a few days. They guys were on time, efficient and professional. Results look great. We found a few spots we wanted fixed and Dave sent the guys right back out to help. I highly recommend the Sundancer team and will absolutely call them again for any of our pool needs.

We used Marc and the Sundancer Team to build our dream pool this past year. Marc was incredibly…read moreresponsive, timely, creative and honest throughout the process. Despite our changing of finishes -- and some changes to our whole plan -- he was always patient, clear on timelines and honest and accurate with the cost. We are so so pleased with the result and grateful to the whole team at Sundancer for transforming our yard into a little slice of paradise for years to come.

We had our pool re-plastered (regular plaster, not Pebble Tec), Kevin was the designated service…read moreperson going forward and responsible for the pool startup (under our contractor). On day one he dumped about twice as much salt into the newly plastered pool as would have been needed given its size, along with the conditioner. This is 4 weeks too early according to the recommended procedure! The new plaster was beyond repair in no time. The salt chlorination cell failed as the salt level was way beyond its operational threshold. In the following days he did not show much urgency to bring down the elevated salt level, he even left the pool controls in service mode once, and another time had a valve switched manually causing the spa to get pumped dry the next morning. The pool had to be re-plastered again. Kevin did not accept responsibility for ~ $11.000 damage he caused, and walked away.

My family moved into a fixer-upper in July of '18. We had a pool inspection done and a lot of…read moreissues were found. As you can imagine, buying any new home can be stressful and expensive. There are always a lot of surprises. We had a few pool contractors come out to bid on the work we needed. Kevin was referred to us by Leslie's. We were lucky to find him. We needed a new filter. Kevin found a lightly used one and installed it for a fraction of the cost that others had estimated. He also gave us a reasonable quote for monthly maintenance. Since we've hired him our pool has gone from murky, green and gross to sparkling clear. I can't wait for the warmer weather so we can start using it again. He and Nariel do an excellent job. They're friendly, consistent and reliable, but most of all, affordable. It doesn't get much better. Even the ducks love it. lol

Matt and his team completely transformed our backyard! We hired him for a pool remodel and the…read moreresults are stunning. They applied a beautiful Tahoe Blue pebble stone finish, step markers, installed crisp new water line tile, added gorgeous ledger stone to our feature wall, resurfaced the slide, and sealed everything up with new mastic. The quality of their craftsmanship is unmatched. The Tahoe Blue pebble has a rich, deep water color, and the new ledger stone and tile completely modernized the look of our pool. Matt was professional, highly communicative, and made sure every detail--from the smooth pool walls to the perfectly poured mastic--was flawless. If you are looking to upgrade your pool, at a great value, I highly recommend Matt and his team.

We bought a 20 year old home in Aviara two years ago - unfortunately, the pool and all the…read moreequipment had not been well maintained over that 20 years. After replacing all the equipment with something from this century, this year we decided to replace the badly stained plaster. As a hard-core Yelper, I set off to find companies and read reviews. Sunset quickly rose to the top of the list, so I set up a meeting with the owner back in early June. Matt walked me through the whole process, finishing options (we chose midnight blue pebble w/crushed abalone mother-of-pearl), made a few AWESOME suggestions on finishing looks, and let me know that the pool couldn't be heated for about 30 days, so I immediately: - signed a contract - pushed off the work until late October, figuring the swim season would be over by then. I was wrong - I swam the morning that we drained. Matt's team showed up the next day and woke up the neighborhood with demolition of the old plaster. Two days later they were laying in the new surface! Acid wash the next morning, and BOOM. Start the fill. Fast, phenom quality work, and an owner that goes out of the way to make sure that the job is done correctly. Definitely highly recommended.

We just had Jimi with So Cal Custom Pools and Spa re-do our old plaster pool. I had 5 different…read moreestimates from 5 separate contractors. Some were large corporations and some smaller operations. Most estimates came in very close in price. To me price was not the number one factor, after reading reviews and talking to people in the industry, we chose to go with So Cal Custom Pools. I was very impressed with Jimi and how everything from start to finish was handled. Little things to me are important, like show up when you say you will, complete a job to the best of your ability. Jimi showed up every time when he said he would, the pool was completed on time and looks amazing. I would always know when someone was coming to the house, I received either a call of text prior to someone showing up. We started with demo, the demo crew removed all the old plaster, tile and cooping, when the crew was completed the yard was swept and cleaned after. Everything looked clean and the crew took pride in the work. Next we had the tile and coping installed. I did have 2 small change orders. I changed the water feature and had the tile guys do a little more work than was originally expected. This was the only increase to the pricing and everything else came out exactly as expected. Once the tile and coping were installed the pebble was installed. The crew showed up and completed this in the morning. As soon as the plaster was completed we started to fill the pool immediately. The pool looks great and I was very impressed with So Cal Custom Pools from start to finish. I would use them in the future. Thanks Jimi, the pool looks great.

I love my renovated pool. Love, love, love. I decided to makeover the pool before the rest of the…read morebackyard landscape so that I could design everything else around the look and feel of the pool. I needed to see it before moving ahead. The pool changes color many times through the day, and the reflections are crisp and clear. My family is thrilled. Jimi is direct, and the project was on time and on budget. We are grateful for his professional crew. Great investment.

MV Dream Pools did a fantastic job remodeling our pool. Our pool's surface had been chipping and…read morecracking since before we bought our house. The concrete around our pool was also settling and cracking and ugly. Now our pool looks amazing! New marble coping. Great concrete around the pool! Beautiful blue pebble surface. Matt, the owner of MV Dream Pools, was honest and easy to work with. I appreciate that he showed up on site every day to make sure the job was going as planned. I also appreciate that we paid for the project a section at a time as each part was completed (rather than all up front). I highly recommend MV Dream Pools if you're looking for excellence, professionalism, and value in your pool project.

Total pool and spa redo. Removed plaster and coping. New controller and heater complete with…read moreWiFi. Matt MV Pools is the way to do it. Attention to detail, schedule and budget. Any question or minor problems and he is on it. The finished product is amazing.

Phil is fantastic. We have used this service for over 2 years now, and he always goes above and…read morebeyond. He is personable, knowledgeable, and always lets us know exactly what is going on with our pool. It's such a relief to have complete peace of mind knowing our pool is clean and our water is always perfectly balanced. We will definitely recommend PH Pools to anyone who is looking for an A+ company as your pool cleaning service! Taylor Family

Best pool service in north county ! Phil not only has my pool sparkling clean every week but goes…read moreabove and beyond to take care of any issues that pop-up including warranty issues heating issues or any other issue that might come up ! Extremely knowledgeable in all aspects of Pool .... not just a cleaning service !!!!